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- Bank Supports Staff Efficiency and High-Quality Service With Technology Update
- Commonwealth Bank is one of Australia's largest financial institutions, providing banking and financial services, with a national banking network of more than 1,150 branches. One of Australia's largest financial institutions, the bank maintains high levels of customer service and staff productivity by supporting employees with the latest technologies. Commonwealth Bank...
- Case studies 2009-02-25
- The Commonwealth Bank Delivers Exceptional Customer Service Using InfraEnterprise
- The Commonwealth Bank Group is one of Australia's largest domestic banking and financial services organisations, and the most recognised brand in the Australian financial services industry. With transaction services being heavily process based, an obvious means to delivering improved service was to improve process delivery. The Commonwealth Bank achieved this...
- Case studies
- Commonwealth Bank Transforms Information Management With Solution From IBM and Mercury Solutions Centre
- The Commonwealth Bank found that its previous Draft Incident Management System DIMS was unable to cope with the thousands of drafts - international financial transfers - generated by the bank each week. The database was unstable, slow, unsupported with no provision for disaster recovery. Branches used inefficient and time-consuming paper-based...
- Case studies
Additional Resources
- Killer keyboards
- Bleach water is one answer.Can't remember the exact formula, but it ought to be easy to find. I think it's a quarter-cup bleach per gallon of water, not sure. Just wipe the keyboards and mice with a cleaning rag dipped and wrung out. To be effective, it...
- Discussion threads 2009-09-03
- Health care is rationed and people die
- Health care is rationed and people dieWrong approachThe health care provisions in the current "stimulus" package are a prescription for the elimination of the aged and no amount of "data"worship can change that fact. What's next "Soylent Green"?Government Run Health Care == VA HospitalsWant to see how government mandated...
- Discussion threads 2009-02-15
- SAP's Apotheker: 'Happy John Wookey joined us'; Business hasn't gotten worse
- SAP co-CEO Leo Apotheker said Friday that John Wookey, a former Oracle executive, is "a great software man" who will help the enterprise software giant push its software as a service meets on-premise applications strategy. Separately, Apotheker noted that business hasn't gotten worse from the outlook the company gave on...
- Blog posts 2008-11-21
- Oracle's president meets unhappy customers in Australia
- The Financial Review reports that Charles Phillips, Oracle's president, traveled to Australia this week to meet with unhappy customers: In the case of the Commonwealth Bank, friction came after Oracle software code related to a database for the institution's CommSee customer service application was found to contain an abnormally...
- Blog posts 2008-03-07
- Commonwealth Bank CIO: Michael Harte - Transcript
- ZDNet Australia: Welcome to the CIO Vision Series, where we have with us as our guest Michael Harte of Commonwealth Bank. Thank you Michael, for joining us today. What technologies are you particularly excited about? Harte: We’re a very diversified financial services group, and we cover...
- Blog posts 2007-10-30
- Commonwealth Bank CIO: Michael Harte
- In a CIO Sessions interview, Michael Harte, CIO of Commonwealth Bank, speaks to ZDNet Australia about new customer support technologies his company is investing in and deploying inside the financial management organization, and shares his views on the latest IT trends including, security, open-source software and out-sourcing. by Andrew...
- Blog posts 2007-10-30
- Commonwealth Bank CIO: Michael Harte
- In a CIO Sessions interview, Michael Harte, CIO of Commonwealth Bank, speaks to ZDNet Australia about new customer support technologies his company is investing in and deploying inside the financial management organization, and shares his views on the latest IT trends including, security, open-source software and out-sourcing.
- Videos 2007-10-30
- Bank Increases Capabilities and Reduces Costs With New Midrange Platform
- The Commonwealth Bank wanted to upgrade its Capital system, a solution that handles functions such as retirement savings, investment and insurance, to the latest technology. Capital is Windows-based, but had been heavily customized to integrate with the Bank's aging mainframe systems (including using the mainframe as the application's database server)....
- Case studies 2007-07-01
- Financing SaaS ventures
- The pay-as-you-go business model of on-demand software makes it more difficult for up-and-coming vendors to reach break-even point than with conventional licensed software. Instead of signing a handful of customers to get enough money in the bank to start covering its overheads, an on-demand vendor needs to sign up dozens...
- Blog posts 2007-05-24
- Verizon sued for sharing info with NSA
- Verizon sued for sharing info with NSAAs with aboveIt's not intimidation, it's the law. (Well sometimes one in the same, but still)http://www.askcalea.net/calea.htmlA government agency without a court order HMMMMMWow, does that sound familiar.I would like to place all the blame on the corporations, but there is an abuse of power...
- Discussion threads 2006-05-15
- Top online advertisers in Australia in Q4 2005
- In Q4 2005, online display ad impressions in Australia steadily grew from 961 mln in October 2005 to 1.5 bln in December 2005, while the number of advertisers peaked at 752 and the number of campaigns reached a record of 1400 in the Christmas month. The big spenders in the...
- Blog posts 2006-02-25
- Hidden OpenDocument agenda uncovered in Massachusetts
- As more news gets out about how the Massachusetts decision to standardize on OASIS' OpenDocument Format ODF as the statewide standard for creating, editing, storing and retrieving public documents isn't quite over yet, word is that the focus of this Monday's hearing by a state Senate oversight committee will be...
- Blog posts 2005-10-27
- And now, without further ado: the Google PC
- In writing Now's the time for the network computer, my colleague and fellow blogger Dana Gardner has it all wrong. OK, maybe half wrong. The network computer bit is 100 percent dead-on. It's the Oracle part he has wrong.To everybody including Novell CEO Jack Messman who thinks...
- Blog posts 2005-09-19
- Ultimate Holiday Planner-UK Holidays (2004-2010) (Mobile)
- No more typing in holidays...just Tap & Add!The UK Holidays 2004-2010 Pocket Directory Database showcases DataViewer's calendar functionality. Tap on a date, and it is automatically added to your Palm calendar! The Database contains 2004 through 2010 dates for:Updated April 13, 2006 - Added 16 more holiday occurrencesFixed Public Holidays,...
- Software downloads 2004-06-30
- Ultimate Holiday Planner-UK Holidays (2004-2010) (Mobile)
- No more typing in holidays...just Tap & Add!The UK Holidays 2004-2010 Pocket Directory Database showcases DataViewer's calendar functionality (Tap & Add feature currently available only on Palm OS handhelds). The Database contains 2004 through 2010 dates for:Updated April 13, 2006 - Added 16 more holiday occurrencesFixed Public Holidays, including Bank...
- Software downloads 2004-06-30
- Commonwealth Bank of Australia Uses Technology To Better Serve Its Customers
- The Commonwealth Bank of Australia CBA is one of Australia's leading financial institutions. CBA provides more than 10 million global customers with integrated financial services such as retail, business and institutional banking, and funds management. Like many large banks, CBA has relied on disparate systems to manage customer accounts. For...
- Case studies
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