cohesion application management system

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Automating Continuous Process Improvement in the ITIL Framework

IT organizations from every sector are facing the challenge of meeting exceedingly high standards for systems reliability, cost-effective operations, and customer service. To meet this challenge there are several industry-wide efforts to define approaches and standards for specifying best practices for IT management. Foremost among them is ITIL (Information Technology...

Tags: Continuous Process Improvement, Information Technology, Best Practice, Cohesion Application Management System, ITIL, Process Improvement, It Services, Quality, Business Operations

White papers 2004-11-03

Additional Resources

Should bosses kill the office and let everyone telecommute?

Should bosses kill the office and let everyone telecommute?Office cubicles suck and should be banned by the Geneva convention...But what possible reason would corporations have for saving the planet? Think about it, if most IT sector people stayed at home and worked the savings would be minimum but if...

Tags: telecommuting

Discussion threads 2008-10-20

Thirty men, one well

Thirty men, one wellOops - guess I wasn't clearOne language - not a tower of babble. Pick something (e.g. Perl) all teams use it to express the spec, then code from there.I don't buy it...Sorry Murph, this one is a little far-fetched.Aside from the fact that no business-type would ever...

Tags: Team management, Development tools, Scripting languages, Tools & Techniques, Programming languages, team, software, programmer, Python

Discussion threads 2006-09-20