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ZDNet Resources
- Automating Continuous Process Improvement in the ITIL Framework
- IT organizations from every sector are facing the challenge of meeting exceedingly high standards for systems reliability, cost-effective operations, and customer service. To meet this challenge there are several industry-wide efforts to define approaches and standards for specifying best practices for IT management. Foremost among them is ITIL (Information Technology...
- Tags: Continuous Process Improvement, Information Technology, Best Practice, Cohesion Application Management System, ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers 2004-11-03
Additional Resources
- Google Apps dashboard: Serious about the enterprise?
- Google is developing a system status reporting dashboard for its Apps Premier product line. This decision provides further evidence Google is serious about becoming an enterprise software vendor. by Michael Krigsman
- Tags: Google Inc., Google Apps, Dashboard, PROJECT FAILURES ANALYSIS Google, Michael Krigsman
- Blog posts 2008-08-28
- SaaS market will 'collapse' in two years
- Lawson's CEO, Harry Debes says SaaS is the third attempt at "on demand" in his lifetime and predicts it will take the same path as the first two--to oblivion. Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service SaaS. ...
- Tags: Software-as-a-service, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Software as a service, SaaS, software, Lawson, Asia, Victoria Ho, ZDNet Asia
- News items 2008-08-28
- Smart grid player Trilliant closes $40 million in funding round
- Trilliant, a green tech company that's working with about 100 utilities on various smart grid deployments, has just closed a $40 million round of equity funding from a group of investors including affiliates of MissionPoint Capital Partners and zouk ventures. Trilliant CEO Bill Vogel characterizes the investment...
- Tags: Green Technology, Ontario, Trilliant, Vogel, Government, Heather Clancy
- Blog posts 2008-08-28
- GoBootstrap: simplifying SME accounting
- I'm keen to see startups in the accounting for small business space. Part of that is because I spent more years than I care to remember in finance roles, part is in the belief that accounting systems that reflect a 600 year old methodology are well...
- Tags: Accounting, Small And Medium Enterprise, Advisor, GoBootstrap, GoBootstrap.com, Tax Estimate, General Usability, Taxes, Free Trade, Operational Accounting, Financial Services, Financial Planning, Finance, Dennis Howlett
- Blog posts 2008-08-28
- Datacore - nothing but storage
- Angie Gonzalez, of Datacore, and I had a conversation about how virtual storage complements any type of virtual processing solution. Nearly all virtual server-based solutions gain a great deal of benefit when a supporting virtual storage strategy is also deployed. Why is that? ...
- Tags: Datacore, Storage, Hardware, Dan Kusnetzky
- Blog posts 2008-08-28
- Live Webcast: Enterprise Search Architectures of the Future
- Businesses today increasingly recognize the benefits of universal search, the ability to search all corporate content sources from a single secure search box. Many enterprises have heavily invested in developing content management systems and their associated processes. These systems and portals hold valuable information; however, lack of quality search...
- Tags: Google Inc., Enterprise Search, Webcast, Benefits, Search, Human Resources
- Webcasts 2008-08-28
- Now that the HP-EDS deal has been consummated
- The Irregulars draws its 'crew' from a wide and varied group of technology interests. One is Charlie Bess, an EDS Fellow. These are the brightest of the brightest among EDS thinkers and we are honored to have Charlie's insights. Now that the HP-EDS deal has been consummated, Charlie felt free...
- Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Mergers & Acquisitions, Outsourcing, Investment, Finance, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett
- Blog posts 2008-08-27
- Attention Craig Newmark: Citizens aren't customers
- Craig Newmark, founder of Craigslist, has offered a thoughtful but misguided palliative at CNN to the shortcomings of the age of networked democracy. ... if you know how Americans use the Net to talk, you can easily stay in touch with real people. ...
- Tags: Politics, Democracy, Government, Vertical Industries, Enterprise Software, Software, Mitch Ratcliffe
- Blog posts 2008-08-27
- DataViz releases Documents To Go for touch screen Windows Mobile devices
- In early 2007 DataViz released Documents To Go for WM Smartphone (non-touch screen devices which was essential since these devices were unable to create documents at the time. Today, DataViz announced their new Windows Mobile touch screen product so that they now have the application for many mobile operating systems...
- Tags: Touch Screen, Microsoft Windows Mobile, Mobile, DataViz Inc., Keyboards, Advertising & Promotion, Microsoft Windows, Monitors & Displays, Operating Systems, Hardware, Peripherals, Marketing, Software, Components, Matthew Miller
- Blog posts 2008-08-27
- It must be a rough day in Cupertino
- They just keep coming, one negative headline after another after another. At least that's how it must feel today over at Apple. In the last 24 hours or so, there have been at least four separate events that have put the company in a negative light. The widespread problems with...
- Tags: Apple iPhone, Apple Inc., TechMeme, Apple Mac OS X, Internet, 3G, Service Management, Operating Systems, Software, Apple Mac OS, Cellular Phones, Consumer Electronics, Personal Technology, Sam Diaz
- Blog posts 2008-08-27
- Palm Treo: The reviews are upbeat; Can a device turn Palm around?
- Palm may have a hit on its hands with the Treo Pro judging from the recent spate of reviews as NDAs ended on Wednesday. The larger question is whether this pricey device can give the company a boost in the bottom line. To wit: ...
- Tags: Device, Palm Inc., Palm Treo, Treo Pro, QWERTY Keyboard, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Larry Dignan
- Blog posts 2008-08-27
- MeteoSwiss watches the skies in 3D
- MeteoSwiss, the Switzerland's National Weather service, is using a new system to build 3D maps of Swiss skies. This LIDAR Light Detection and Ranging weather measurement system has been developed at the Lausanne-based Federal Institute of Technology EPFL. According to EPFL, this new system will be able to provide real-time...
- Tags: 3D, Laser, MeteoSwiss, LIDAR, EPFL, Sales Force Management, Sales, Roland Piquepaille
- Blog posts 2008-08-27
- MediaMax / The Linkup: When the cloud fails
- Online storage service MediaMax, also called The Linkup, went out of business following a system administration error that deleted active customer data. The defunct company raises questions about the reliability of cloud computing. by Michael Krigsman
- Tags: Information Technology, Data, Failure, Storage, Hardware, Michael Krigsman
- Blog posts 2008-08-27
- Virtualization software revives dumb terminals, cuts IT costs
- With computers growing smarter by the day, why would anyone want to step back more than a decade and fill office cubicles with dumb terminals? The answer is simple - to keep cubicle computers in service longer, uncluttered and free of malware, viruses and hacking programs. At...
- Tags: Software, Dumb Terminal, Virtualization, Network, Information Technology, IT Cost, Virus, Computer, Virtualization Software, Productivity, Cyberthreats, Tools & Techniques, Security, Viruses And Worms, Management, Sam Diaz
- Blog posts 2008-08-27
- Intel ships BIOS fix for Rutkowska's Black Hat flaw
- Intel has shipped a BIOS update with a fix for a privilege escalation vulnerability that was used by rootkit researcher Joanna Rutkowska to bluepill the Xen hypervisor. The vulnerability was discussed by Rutkowska at the Black Hat briefings earlier this month but details on the exploit were...
- Tags: Black Hat, Hypervisor, Motherboard, BIOS Update, Intel Corp., Flaw, System Management Mode, Level Privilege, BIOS, Virtualization, Hardware, Components, Ryan Naraine
- Blog posts 2008-08-27
- Who's Dumber: Bad Guys … Or Good Guys?
- In the old cowboy movies, the black hats were villains that created mayhem, until the white hats came along and ended their reigns of fear. Now, we have the spectacle of good guys seemingly educating the bad guys on how to exploit flaws or processes of the Internet, that...
- Tags: Hat, Flaw, Internet, Social Security, BGP, Operational Accounting, Government, Networking, Finance, Tom Steinert-Threlkeld
- Blog posts 2008-08-27
- Major security hole found in iPhone
- Gizmodo has unearthed a security flaw in the iPhone OS and boy is it a doozy. According to the post it's simple to access a locked iPhone's address book, Mail, SMS, Contacts, and Safari. The vulnerability works like this on a password protected and locked iPhone: ...
- Tags: Apple iPhone, Text Messaging/SMS/MMS, Telephony, Security, Viruses And Worms, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Jason D. O\'Grady
- Blog posts 2008-08-27
- Tapulous developer fired
- Mike Lee, founder of Tapulous and developer of Twinkle was fired recently after a disagreement with management. According to Daring Fireball he was forced out. Lee blogged his side of the story in an appropriately titled post. So it came to pass that when my Engineering...
- Tags: Developer, Team, Photograph, Team Management, Management, Jason D. O\'Grady
- Blog posts 2008-08-27
- Apple bans murderous comic
- Apple has banned an R-rated comic from the App Store called Murderdome for violating a term in their SDK that prohibits offensive content in "Apple's reasonable opinion." In a blog post the InfuriousComics says "we would love to work with Apple to ensure a content rating system...
- Tags: Comic, Apple Inc., Blogging, Digital Music, Digital Media, Internet, Personal Technology, Consumer Electronics, Jason D. O\'Grady
- Blog posts 2008-08-27
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White Papers and Webcasts
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
