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- Time to Put A Stake in The Ground on Social CRM
- The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...
- Blog posts 2009-07-06
Additional Resources
- TiVo readying 802.11n Wi-Fi adapter?
- It's been a tough slog for TiVo, whose once-innovative DVR ecosystem has been co-opted by cable companies' own DVR services. (Though some offer the TiVo interface for an additional charge.) The company and its devices still have their champions, but it's difficult to achieve mass success when buyers have to...
- Blog posts 2009-11-07
- Support Strategies: Customer Experience Management
- Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance...
- White papers 2009-11-06
- The Enterprise 2.0 Value Propositions Agenda
- Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...
- Blog posts 2009-11-05
- A British look at global warming denial
- Need to use facts and make them real, not tenuous 'proofs'A lot of the debate seems to be centred around personalities and their need for acknowledgement of 'their' ideas.'I know because I am a scientist' means nothing, because to most, 'science' is just opinion, like history. It is often shrouded...
- Discussion threads 2009-11-04
- Cloud computing making new alliances
- Built your ownYou can even built your own cloud computing infrastructure with low cost software such as Thinserver and host it on a reliable third party co-locationhttp://www.aikotech.com/thinserver.htm
- Discussion threads 2009-11-04
- Washington: lots of talk about global warming
- Fuller: Too many blogs about the LIE of global warming.Global warming b*llshit demolished:http://www.telegraph.co.uk/news/uknews/1533290/Climate-chaos-Dont-believe-it.htmlGuys (or should I say - Fuller), stop LYING.Also, stop saying there's a problem and then coming up with burdening 'solutions' to non-existent problems. The latest FASCIST idea: Blame Children for 'global warming'. Yeah right.http://unitedfamiliesinternational.wordpress.com/2009/11/02/children-to-blame-for-climate-change/Fuller, why are you...
- Discussion threads 2009-11-03
- Washington: lots of talk about global warming
- Lots of talk around the American capital today on the topic of global warming. The CO2 emissions from various political factions and lobbyists alone could raise the global temp another degree or two. And that's not counting the carbon footprint of all the plane travel involved in moving...
- Blog posts 2009-11-03
- Smart.fm - almost enough to make me want an iPhone
- I really don't want an iPhone. I'm holding out for a Droid, just as soon as I figure out some way to justify getting rid of my perfectly adequate BlackBerry. However, the iPhone has lots of apps and one in particular is being unveiled today: Smart.fm's iPhone interface...
- Blog posts 2009-11-02
- Obamicans rebranding NHIN-Connect as the Health Internet
- Hey look. A tech storyYou don't want me to write about policy so here's a tech story and we get...crickets. I guess the market is saying write more policy stories, isn't it? I'm sorry...... I'm still trying to figure out what an "Obamican" is.(But you get extra points for using...
- Discussion threads 2009-11-02
- Lower the Cost of Your Data with IBM System x Servers and DB2
- It's no secret, IBM has set the world record for the most database transactions per minute on a single Intel-based server. That achievement came with a price - in fact, the lowest price per transaction in its class. Have you been questioning the real cost of upgrading your database infrastructure?...
- Webcasts 2009-11-01
- A visit to Microsoft's first store
- I missed an explanation as to why...I should shop there."Three rows of tables displayed hardware from Dell, HP, Sony and Lenovo."The big chains sell those already. Why would I go to a Windows store to buy Dells, HPs, Sonys and Lenovos, when there are several sources for those same computers...
- Discussion threads 2009-10-30
- Apple TV update looks good but doesn't offer much more
- I second your thoughts, Sam.The updates were nice, but hardly worth it from the functional standpoint. Yes, Netflix would be nice, although iTunes provides most, if not all, of what Netflix would, doesn't it?One thing Tim Cook mentioned during the most recent earnings call was that Apple was going to...
- Discussion threads 2009-10-30
- Trick or Treat: Five spooky gadgets and accessories for Halloween
- If orange isn't your favorite color, there are plenty of other quirky, spooky ways to spruce up your gadget collection this Halloween. Here are five gadgets and accessories that would otherwise be considered odd, if it weren't time to celebrate All Hallows' Eve. ...
- Blog posts 2009-10-30
- Ubuntu 9.10 advances Canonical's cloud, enterprise goals
- Ubuntu 9.10 advances Canonical's ambitious push into cloud computing -- and the enterprise. Ubuntu is best known for its Linux desktop and there are several desktop improvements in this upgrade -- including a faster boot and login and enhanced audio and and 3G broadband connectivity. ...
- Blog posts 2009-10-29
- Motorola's Jha clarifies MotoBlur, Android 2.0 conundrum (Cliq vs. Droid)
- Motorola co-CEO Sanjay Jha says that MotoBlur software will be on the bulk of the company's devices and will be used in the future to solve other consumer problems. by Larry Dignan
- Blog posts 2009-10-29
- Motorola delivers profit; Android-powered future awaits
- Motorola reported a slight third quarter profit and projected better-than-expected fourth quarter earnings. But Motorola's real prospects going forward will depend on how many Android devices it can sell. Sanjay Jha, co-CEO of Motorola, said the company met its commitment to deliver Android devices. Now consumers just have to...
- Blog posts 2009-10-29
- Waste Paper Basket Ball Diaries Lite for iPhone 1.0 (Mobile)
- With Waste Paper Basket Ball Diaries Lite for iPhone Simply crush incoming memos into balls and make some quick imaginary points by shooting them into the surrounding waste paper baskets. Better yet, crush your incoming assignments and get them into a co-workers inbox. Bounce one off a coworkers head for...
- Software downloads 2009-10-28
- Waste Paper Basket Ball Diaries for iPhone 1.0 (Mobile)
- With Waste Paper Basket Ball Diaries for iPhone simply crush incoming memos into balls and make some quick imaginary points by shooting them into the surrounding waste paper baskets. Better yet, crush your incoming assignments and get them into a co-workers inbox. Bounce one off a coworkers head for some...
- Software downloads 2009-10-28
- Performa Pro Netbook Version 3.15 (Windows)
- Make professional stage performances, presentations, slide shows, archive your music or pictures, jukebox personal or public, disco. Have music and words, pictures or manuscript co-ordinated together with just several button clicks. Never deafen an audience again with included volume control. Perform all these tasks without a mouse if you like...
- Software downloads 2009-10-28
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