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Build your ITIL configuration management system using scope, span, and granularity: Effective configuration management requires you to capture and track data in your IT environment -- but how do you decide which data to include? This chapter from Implementing ITIL Configuration Management provides a detailed, jargon-free look at how to determine what data should go in your configuration management database CMDB.Viewing...; Tags: CMDB, Configuration Management, ITIL, IBM Corp.; Book chapters 2008-04-25
More Effective Business Service Management with a Metacmdb: As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation and service delivery. These include technologies, processes and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.This report looks...; Tags: CMDB, Business Service Management, ASG Software Solutions; White papers 2008-02-15
CA cmdb Gains Momentum: This paper addresses the advances CA has made with its CMDB offering through product features, integration with its broader IT management portfolio and its integration of the CA Cohesion product. It also provides insights from CA customers on the CA CMDB. It wraps up with EMA's perspective on CA's overall...; Tags: CMDB, Computer Associates International Inc.; White papers 2007-10-01
Managing Operational Change through ITIL and a Configuration Management Database (cmdb): Problem, change and incident management are three of the most popular IT Infrastructure Library ITIL processes deployed today by enterprise IT operations teams. Just under 35% of IDC survey respondents from organizations with 10,000+ employees are using a process framework such as ITIL. By 2009, IDC expects this to grow...; Tags: CMDB, Configuration Management, International Data Corp., ITIL, Process Improvement, It Services, Quality, Business Operations; White papers 2007-02-01
The Truth About Configuration Management and the cmdb: The IT Infrastructure Library ITIL describes configuration management as a method for controlling infrastructure and services. Given the descriptions of configuration management, it can appear that ITIL implementation is not possible without a mature configuration management process and that most mythical of beasts, the Configuration Management Database CMDB. This is...; Tags: CMDB, Configuration Management, ITIL, Process Improvement, It Services, Quality, Business Operations; White papers 2006-12-06

cmdb in 5 Steps: CMDB in 5 steps is a project guide for implementing a Configuration Management Database CMDB. Most companies have a huge number of CIs. Knowing where those are, managing authorisation processes and tracking changes with the help of the CMDB is especially important when adopting SOX and other legal requirements. But...; Tags: CMDB; White papers 2006-11-20
cmdb: The Catch-All Catch Phrase: Vendors and IT organizations looking for a better way to integrate their IT infrastructure and infuse best-practices and governance into IT are turning to the concept of Configuration Management DataBase CMDB. The greatest driver for CMDB adoptions is not IT compliance but data integration. The CMDB is a concept not...; Tags: Information Technology, CMDB; White papers 2006-08-03
Deploy the open, federated IBM Tivoli Change & Configuration Management Database: Integrate and extend the value of existing processes: To better manage your business, you need more than traditional IT management tools that focus on monitoring only certain types of IT resources. IBM IT Service Management solutions, with the IBM Tivoli® Change and Configuration Management Database CCMDB as their platform, can help your IT organization optimize the services it...; Tags: CMDB, Configuration Management, IBM Corp., Service Level Management, It Services, Application Integration, Strategy, It Operations, It service Management, Software Development, Software/Web Development, Management; White papers 2006-08-01
BMC Performance Assurance Suite for Mainframes: Capacity Management and the CDB: A successful capacity management strategy puts the resources in place to deliver just-in-time support of business requirements. Integral to that strategy is the development of a capacity plan that is based on the data from a Capacity Management Database CDB. According to the IT Infrastructure Library ITIL, the CDB is...; Tags: BMC Software Inc., Performance, CMDB, Mainframe, Capacity Management Strategy, ITIL, It Management, Process Improvement, It Services, It service Management, Quality, Business Operations; White papers 2006-08-01
Business and IT Alignment - The cmdb: Because You Have a Business to Run, Not Just an Operating System: Leveraging information technology to increase profits usually offers only a temporary competitive advantage. Eventually the competition catches up, and what was once a unique competitive advantage becomes just another overhead cost of doing business. The IT Infrastructure Library ITIL has become the de facto standard in the industry for how...; Tags: Information Technology, Operating System, CMDB, Competitive Advantage, Altiris Inc., ITIL, Strategy, Process Improvement, It Services, Management, Quality, Business Operations; White papers 2006-06-06
ProcessWorx cmdb (zip): The ProcessWorx CMDB provides the foundation for IT organizations to improve their core operational processes and promote the ITIL framework. By establishing a standard, centralized information repository or Configuration Management Database CMDB, IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL...; Tags: Information Technology, CMDB, ProcessWorx CMDB, ITIL, Strategy, It Services, Management; Software downloads 2006-06-04
Asset Management: Finding Success Where Others Have Failed: Many asset managers rely on industry analyst advice to find the way. Some attend industry events, such as the International Association of Information Technology Asset Managers conference and the Gartner IT and Software Asset Management Summit. Gartner's advice, while always sound, has cycled over the years among Total Cost of...; Tags: Asset, Hewlett-Packard Co., CMDB, Gartner Inc., Asset Management, ITIL, Roi/Tco, Operational Planning, Business Operations, It Services, Finance, Managerial Accounting; White papers 2006-06-01
Best Practices for Modeling Business Entities in the BMC Atrium cmdb: Business Service Management BSM includes the practice of managing information systems in the context of the business services they support. In order to connect these systems to the supported business services, it is desirable to combine the services, processes, and activities modeled by business process designers with the models created...; Tags: BMC Software Inc., CMDB, Business Service Management, Best Practice, Modeling, It Management, It service Management; White papers 2006-05-18
The Role of the Capacity Management Database in the ITIL Capacity Management Process: Extending the cmdb With Capacity Management Data: Within the capacity management process, the IT Infrastructure Library ITIL recommends to have a Capacity Management Database CDB. According to ITIL, the CDB is the cornerstone of a successful capacity management process as a subset of a Configuration Management DataBase CMDB. This white paper demonstrates the need for capacity management...; Tags: Database, CMDB, Capacity Management, ITIL, Process Improvement, It Services, Quality, Business Operations; White papers 2006-04-27
The Evolving Role of IT Service Management: The business environment is changing at a dizzying pace, driven by globalization, business virtualization, outsourcing, and other factors. To compete, and indeed to survive, enterprises must increase their agility. They must be able to swiftly adapt business processes to accommodate changing business conditions. To drive business agility, they must also...; Tags: Information Technology, CMDB, IT Service Management, Jupitermedia Corp., Agility, Business Environment, Globalization, Strategy, Management; White papers 2006-04-24
ITIL and the cmdb: Think Small?: The concept of the Configuration Management DataBase CMDB is not exceedingly difficult to comprehend, particularly as it applies to the Information Technology Infrastructure Library ITIL. However, the actual implementation of a CMDB and clearly demonstrating value can introduce subtle complexities as a result of competing business objectives and internal IT...; Tags: Information Technology, CMDB, ITIL; White papers 2006-04-10
Gartner Analyst Report: "cmdb or Configuration Database: Know the Difference": With all vendors offering a configuration management database strategy and few offering true CMDB capability, it is critical to know the difference between a CMDB and a configuration database. View the Gartner analyst report "CMDB or Configuration Database: Know the Difference."; Tags: Database, CMDB, Analyst Report, Gartner Inc.; White papers 2006-03-13
Touchpaper and Mid-Market SLM: In early 2006, Touchpaper announced its new IT Business Management ITBM suite - bringing ITIL-oriented IT service management and Service Level Management SLM to the mid-market. Touchpaper addresses the important Service Support aspects of service management, such as an integral Configuration Management Database CMDB with connection to Incident, Problem, Change,...; Tags: Enterprise Management Associates Inc., CMDB, Touchpaper, Service Level Management, Service Management, ITIL, It Operations, It service Management, It Services; White papers 2006-03-01
cmdb - A Single Source of Truth for Your IT Environment: The BMC® AtriumTM Configuration Management Database CMDB provides a working model of the IT infrastructure through a single interface giving IT the control needed to drive business value. This single source of truth ensures a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service...; Tags: BMC Software Inc., IT Environment, Information Technology, CMDB, It Management, Strategy, It service Management, Management; White papers 2006-02-27
The Forrester Wave: Application Mapping for the cmdb: Forrester evaluated the strengths and weaknesses of the eight vendors that have brought an original technology for automated application to infrastructure dependency mapping to market across 63 criteria. Download "The Forrester Wave™: Application Mapping for the CMDB" white paper, from BMC Software, now.; Tags: BMC Software Inc., CMDB, Forrester Research Inc., It Management, It service Management; White papers 2006-02-27