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- Disrupting rush to the medical home model
- This year's hot economist is Dr. Clayton Christensen of Harvard Business School, and just in time for our health reform debate he has a book out on the health care market. (Amazon has it for 33% off.) Christensen is famous for his idea of "disruptive innovation," describing...
- Tags: Health Care, Clayton Christensen, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Dana Blankenhorn
- Blog posts 2009-02-03
- Calling all disruptors: the perfect storm of SOA, SaaS, and open source beckons
- I just had the opportunity to check out the World Innovation Forum being held this week in New York, in which Clayton Christensen, Harvard professor and author of The Innovator's Dilemma and The Innovator's Solution, talked about the paradox that emerges when new technologies commoditize the marketplace. Namely, that when...
- Tags: Vendor Watch, General, Business ROI
- Blog posts 2007-06-05
- Gartner releases part two of Christensen interview on disruptive innovation
- Gartner released part two of its interview with Harvard Professor Clayton Christensen on the topic of disruptive innovation part one was released last month. In this installment, Christensen offers more strategic insight that companies can use to protect themselves from disruptive competitors. He explains how opportunity should...
- Tags: disruptive innovation, innovation
- Blog posts 2004-10-25
- Harvard prof: "Hey Microsoft, Go kill yourself."
- At the Future Forward technology conference in Portsmouth, NH, Harvard B-School associate professsor and management guru Clayton Christensen advised Microsoft to set up separate businesses that leverage disruptive technologies in a way that kills the company's existing businesses. Said Christensen, "If Microsoft doesn't react to the rise of Linux desktops on...
- Tags: Harvard, Clayton Christensen
- Blog posts 2004-10-15
Additional Resources
- A List: CRM(ish) Reading Worth it.
- Sorry to have dropped off the radar for awhile. I was on the road. Â First in Chicago having facilitated a customer event with Sword Ciboodle customers at the Union League Club - one that included a presentation by Brian Carey of Sears on what Sears is doing to improve the...
- Tags: Sears Roebuck & Co., Social Media, Customer, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing, Paul Greenberg
- Blog posts 2009-09-28
- AT&T calls on Twitter during outage
- AT&T calls on Twitter during outageUmmm...Ok, so if your Internet connection is broken, how do you check Twitter????RE: AT&T calls on Twitter during outage[i]Want to find out why you suddenly don't have Internet access or cell phone service? You might want to check out the social-networking site Twitter.[/i]No cell phone...
- Tags: Manufacturing, INTERNET, Twitter, outage, AT&T Corp.
- Discussion threads 2009-04-10
- SaaS frustration
- SaaS frustrationNot a business model issue...Dennis, SAP isn't only having a problem finding a workable *business model* for Business By Design, but it has having a fundamental problem getting workable *software*. There have been very significant performance and scalability issues, that, as I understand it, have brought back into...
- Tags: Software as a Service (SaaS), Managed hosting, cloud computing, software-as-a-service, disruptive technology, SaaS frustration
- Discussion threads 2009-02-11
- Who wins with Google Chrome
- Who wins with Google ChromeChrome adds a lot. By about any measure, Chrome will be way ahead of IE8.If there was nothing new here, there would be no excitement.Chrome Adds Nothing NewAt this point in time, Chrome adds effectively nothing new. It's little more than a late attempt to...
- Tags: Web browsers, WebKit, FF 3.1, Chrome, Google Inc., Google Chrome
- Discussion threads 2008-09-03
- More commentary on Egenera
- I've gotten some feedback from some of my comments in my post HP to resell Scalent System’s V/OE. One of the more interesting of these came from Susan Davis, VP of Marketing at Egenera. Her comments can be found here: Susan and I have been speaking with one another for...
- Tags: Egenera Inc., Virtualization, Blade Servers, Utility Computing, Channel Management, Storage Management, Business Structures, Hardware, Servers, Marketing, Storage, Finance, Dan Kusnetzky
- Blog posts 2007-11-29
- SAP SRM, another brick from the wall
- The contrast could not be more stark between yesterday's launch of Coupa's Amazon-hosted SaaS e-procurement system and SAP's decision on Friday to cancel the upcoming release of its spend management product. Another beneficiary of SAP's misfortune is SaaS vendor Ketera, which earlier this month added a new supplier management application...
- Tags: SAP AG, Amazon.com Inc., Wall, Coupa, Ketera, Amazon Web Services, Service Level Management, Software As A Service (SaaS), It Operations, It service Management, Emerging Technologies, Phil Wainewright
- Blog posts 2007-10-23
- Amazon's Flexible Payment System
- Jeff Barr, Amazon's Web Services evangelist and Phil Burns are both people I'm friends with on Twitter, so I was interested to follow an exchange with them a couple of nights ago when Jeff kept promising Phil that "the announcement" was almost ready. What announcement?Yesterday in a long blog...
- Tags: Web Technology, Amazon
- Blog posts 2007-08-03
- Charles Schwab CIO: Giddeon Sasson - Transcript
- Dan Farber: Gideon thanks for joining me.Gideon Sasson: Thank you.Dan Farber: Now you’ve been at Schwab for about eleven years, and mostly in technology roles, although I do understand that you were head of the active trader department as president for about four years. Now you’re the CIO again, and...
- Tags: Uncategorized
- Blog posts 2006-12-07
- Charles Schwab CIO: Giddeon Sasson - Transcript
- Dan Farber: Gideon thanks for joining me. Gideon Sasson: Thank you. Dan Farber: Now you’ve been at Schwab for about eleven years, and mostly in technology roles, although I do understand that you were head of the active trader department as president for about...
- Tags: Innovation, Charles Schwab & Co. Inc., CIO, Information Technology, Business, Client, Technology, Organization, Strategy, Leadership, Financial Accounting, Management, Finance, Administrator
- Blog posts 2006-12-07
- Web office is about collaboration
- Have you ever noticed that when you learn a new word, you seem to hear it pop up in conversation over and over again for the next little while. The word's probably appearing with the same frequency it always has--you're just noticing now. That how I feel about Web office...
- Tags: tool, Web Office
- Blog posts 2006-11-01
- Microsoft ready to do the robot
- Microsoft ready to do the robotAhhh come on guy's this ones too easy!Where the posts about the rooba having to reboot 6 times to get a room done or having to flash the memory every 3 months to get it to run at all? i know i'm not the only...
- Tags: Robots, robot, Microsoft Corp.
- Discussion threads 2006-07-21
- Integrating blogs with the news
- A recent c|net news article discusses the uneasy relationship between bloggers and the news media. While decrying the lack of blogger objectivity and their second tier status in the news food chain, newspapers have been quietly wooing bloggers to augment their online presence. ...
- Tags: blog
- Blog posts 2006-06-01
- Eco Sun rising with the UltraSPARC T1
- Eco Sun rising with the UltraSPARC T1Sun is the next Digital ....Jonathan is correct in that "volume begets value", however Sun is not a volume company. In 2001 we at META Group wrote an article called "Sun is the next digital unless…" on the basis that server infrastructure had shifted...
- Tags: Operating systems, UNIX, Servers, Processors, IT Services, IT Management, T1, Sun UltraSPARC, Sun Microsystems Inc., Sun Solaris
- Discussion threads 2005-11-14
- The incumbent's conundrum
- Clayton Christensen's book The Innovator's Dilemma explains in detail why established market leaders get caught out by disruptive innovations. What you might call the incumbent's conundrum is knowing when to flip from supporting your existing successful products to investing in the technologies that will one day make them obsolete. ...
- Tags: Microsoft Corp.
- Blog posts 2005-11-09
- How GTalk plays into Google's identity strategy
- With the release of GTalk this week, the blogosphere has been talking about what it all means. In fact, there's been way more talk than "yet another messaging system," in world with 3 or 4 too many already, deserves. Clearly, Google is positioning itself as an Internet operating...
- Tags: identity strategy, Google Inc., Google Talk
- Blog posts 2005-08-26
- Phil Windley asks: Whither innovation?
- Former CIO for the state of Utah, Internet company executive (Excite@Home and iMall) and now blogger and computer science professor Phil Windley will be a regular contributor to Between the Lines. His own wide-ranging blog, Technometria has the tagline: Organizations get the IT they deserve. With his characteristic honesty and insight, Phil will...
- Tags: innovation, laptop computer, T.J. Fang
- Blog posts 2005-01-24
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