city council

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Lleida 010 1.0 (Mobile)

010 is a local telephone number standardized across Spainthat allows citizens to get city council information comprising equipments, administrative services, transportation, activities and much more. The App Store 010 mobile version for Lleidas City Council makes a good use of many of the iPhones special features: geopositioning, integration with google...

Tags: Phone, Mobile, City Council, Apple iTunes, Internet Web Serveis S.L., Internet, Telecom & Utilities, Digital Music, Digital Media, Personal Technology, Consumer Electronics

Software downloads 2008-12-15

Alfresco Software Case Study: City of Lausanne

The City of Lausanne council is a Swiss local government authority. The city council comprises of forty-one departments, some of which had existing EDM and Records Management RM. However, many of these systems were proprietary and difficult to extend. The city council sought also to replace the use of a...

Tags: City Council, Alfresco Software, Records Management

Case studies 2008-11-01

Cork Cuts Pre Go-Live Training Time by 75% and Reduces Learning Costs Throughout Solution Lifecycle

Cork City Council provides local government services to 123,000 people in Ireland's second largest city. Cork City wanted to train 350 users in Web-enabled functionality of Oracle's JD Edwards Enterprise One following upgrade from JD Edwards World and ensure that staff is competent in all basic functionality before going live...

Tags: Oracle Corp., J.D. Edwards & Co., City Council, Workforce Management, Training And Certification, Human Resources

Case studies 2008-01-01

Gold Coast City Council Raises Benchmark for Best Practice

Gold Coast City Council GCCC is the second largest Local Government Area LGA in Australia in terms of population. GCCC needed a business solution that could handle increased business processes, also provide more efficiency and ongoing flexibility. GCCC deployed BEA systems for its solution and implemented BEA WebLogic Integration Framework...

Tags: BEA Systems Inc., City Council, Best Practice, Gold Coast City Council, Middleware, Operational Planning, Enterprise Software, Software, Business Operations

Case studies 2007-07-01

Bringing public Wi-Fi to small-town America

Bringing public Wi-Fi to small-town AmericaTV bandwidth obsoletes Wi-FiAgain, because the message just isn't getting through, in the USA the bandwidth that is being freed up when the USA goes to Hi-Def TV can be used for Wi-Max. That bandwidth goes through walls. So any small town or city or...

Tags: Wireless LANs, WIRELESS, Cable, city council, Wi-Fi, Lowell, Wi-MAX, TV, Internet access, bandwidth, TV bandwidth

Discussion threads 2007-06-06

South Pacific Capital City Council Replaces Linux for Service, Security, and More

Like other public sector organizations, Noumea City Council relies heavily on its technology to aid delivery of essential services to the populace. However, the city government's management identified that its complex technology environment - a mix of Linux, Microsoft, and other technologies - hampered its ability to introduce new technology,...

Tags: Security, Public Sector, City Council, Microsoft Corp., Linux, Government, Operating Systems, Software

Case studies 2006-09-01

NYC city council wants to study broadband options

News.com reports that NYC is finally promoting broadband. The initiative comes not from the city administration but from the City Council: "[the] legislation that creates a special broadband commission to advise Mayor Michael Bloomberg and the city council on how the resources of city government can be used to help...

Tags: broadband, city council

Blog posts 2005-12-21

New Service Information System Helps City Council Deliver Citizen-Centric Services

Senior officials and elected members at Derby City Council in the U.K. have created a new Customer Service Information System CSIS to enhance service delivery to citizens. This removes the need for repeat calls to separate city council departments by providing citizens with a single point of contact for public...

Tags: Information System, City Council, Microsoft Corp., Customer Relationship Management (CRM), Enterprise Software, Software

Case studies

City Council's New Integrated System Saves Time and Improves Customer Service

Derby City Council provides a range of services for the residents of the central England city of Derby. When residents call with service requests, customer service advisers from the Council provide them with information and set up appointments for specialist officers to carry out work. The advisers had been using...

Tags: Customer Service, Resident, City Council, Advisor, Microsoft Corp., Derby City Council, Product Marketing, Customer Relationship Management (CRM), Investment, Enterprise Software, Marketing, Software, Finance

Case studies

From Portal to TouchPoint: Brescia's Concept of Citizen Relationship Management

Brescia City Council in Italy has deployed new IT infrastructure to improve communications with local citizens and businesses. Microsoft Content Management Server 2002 was chosen to enhance the management of online resources. Now, each operational division maintains and publishes its own Web content, reducing costs and ensuring fast updates of...

Tags: City Council, Microsoft Corp., Portals, Enterprise Software, Internet, Software

Case studies

Centralised Management of IT Infrastructure Delivers New Efficiencies for City Council

Helsingborg City Council delivers a range of IT services for employees and local citizens. Its systems were historically managed by 11 departments, each with its own technology supplier. As a result, the architecture comprised multiple Microsoft Windows operating systems and many versions of the same applications. This fragmentation required engineers...

Tags: IT Infrastructure, Information Technology, City Council, Microsoft Corp., Helsingborg City Council, Strategy, Management

Case studies

Novell Case Study: Aberdeen City Council

Aberdeen City Council ACC is responsible for all local government services in Aberdeen, a thriving port in north-eastern Scotland. Without a single, integrated system for e-mail and calendaring, staff at ACC could not easily share information or collaborate on projects, and had problems managing attachments sent from other e-mail client...

Tags: Novell Inc., Aberdeen Group Inc., City Council, Aberdeen City Council, E-mail, Online Communications

Case studies

Additional Resources

KFC UNThinking at the UN

Honestly, the professional PR brigade never cease to amaze me with some of the nuttiest ideas for brand enhancement that all too often turn out to be just the opposite. My ZDNet colleague Jason Perlow was spammed today by a top PR agency with...

Tags: Brand, KFC Corp., UN General Assembly, Yum, Branding, Public Relations, Marketing, Corporate Communications, James Farrar

Blog posts 2009-10-22

Microsoft vs. Google: An e-mail showdown at L.A. City Hall

The city of Los Angeles has a decision to make. You see, the city's old school e-mail system is pretty outdated and in need of a major overhaul. But like most other municipal governments, the budget for new tech systems is pretty tight these days. And so, city officials have...

Tags: Google Inc., Los Angeles, City, Microsoft Corp., E-mail, Online Communications, Sam Diaz

Blog posts 2009-09-28

Greven City Council Modernizes Administration and Improves Performance by Up to 70%

Greven City Council operates six servers simultaneously to meet the database needs of approximately 70 different specialist processes within the city's local administration. The challenge was to speed up slow, computer-intensive operations, such as the monthly payroll run, and enable parallel running of processes and improve the daily backup, which...

Tags: Accounting, Oracle Corp., Performance, Administration, Greven City Council, Workforce Management, Operational Accounting, Performance Management, Financial Services, Databases, Enterprise Software, Human Resources, Finance, Software, Data Management

Case studies 2009-08-01

Kindle draws fire at Arizona State

According to a brief article in USA Today, students in the honors history of human culture and thought course at Arizona State University will be receiving Kindle ebook readers with the 30 required books for the course pre-loaded. The 30 required books for Humphrey's year-long course usually...

Tags: Student, Kindle, E-books, Personal Technology, Christopher Dawson

Blog posts 2009-07-27

News to know: Best hardware; Malware; Netbooks; Social CRM

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Paul Greenberg: Time to Put A Stake in The Ground on Social CRM Adrian Kingsley-Hughes: Hardware 2.0 'Very Best Kit...

Tags: Apple iPhone, Malware, Apple Inc., Matthew Miller, Photograph, Netbook, CRM, Microsoft Windows 7, Netbooks, Nettops & MIDs, Smart Phones, Hardware, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-07-06

Manchester City Council pays $2.4m in Conficker clean up costs

Manchester City Council pays $2.4m in Conficker clean up costsMessage has been deletedMessage has been deletedAnd let us not forget the costs of people refraining from performingnecessary tasks because of fear. And the costs the USB drive ban.Incalculable costs really.The care they put into the systemis the output they'd get,...

Tags: Linux, Operating systems, Microsoft Windows, Cyberthreats, Servers, Conficker, FAA, server, Apple Inc., operating system

Discussion threads 2009-07-02

Manchester City Council pays $2.4m in Conficker clean up costs

How severe can the impact of the Conficker worm be on a single city council that has apparently not implemented basic security solutions in place? Pretty severe according to a recently released a report entitled "Service interruption resulting from ICT disruption in February 2009" which details the...

Tags: Infection, Patch Management, Worm, Conficker, Cyberthreats, Security, Patches, Viruses And Worms, Dancho Danchev

Blog posts 2009-07-02

Glenorchy City Council Makes "Ideas Happen" With HP Server-Storage Virtualisation Solution

Glenorchy is Tasmania wanted to improve the IT infrastructure support needed by GCC's 300 employees and gain improved flexibility, reliability and performance. The challenge was to streamline the mix of aging and disparate technologies and reduce the occurrence of memory leaks and random error messages. GCC issued a Storage Proposal...

Tags: Hewlett-Packard Co., GCC, Glenorchy, Cloud Computing, Storage Management, Virtualization, Utility Computing, Storage, Hardware

Case studies 2009-07-01