citizen

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Czech Region Citizen Portal Offers Access to 70 Public Service Online Transactions

Until three years ago, local government in the Plzen region of the Czech Republic delivered public services by largely paper-based systems, with businesses and citizens making requests for services across the counter in working hours. In 2005, the regional administration sought European Union funding for an information portal capable of...

Tags: Citizen, Microsoft Access, Public Service, Portals, E-government, Data Management, Government, Web Technology, Databases, Internet, Enterprise Software, Software

Case studies 2009-08-01

Innovative Service Project Puts Cascais at the e-Citizen Forefront

The municipality of Cascais is part of the Lisbon Metropolitan Area, and manages a total of six counties with over 170,000 inhabitants. The municipality needed an efficient, geographically dispersed solution to interact with local residents, but capable of being a One Stop Shop for citizens' municipal relations. The One Stop...

Tags: Citizen, Municipality, Internet, Product Marketing, Customer Relationship Management (CRM), Telecom & Utilities, Marketing, Enterprise Software, Software

Case studies 2009-07-02

July 1: Day for offline protest against Green Dam

While PC makers are saying nothing about the impending July 1 deadline to install Green Dam Youth Escort on machines sold in China, as The Wall Street Journal non-reports in a non-story, Beijing artist Ai Weiwei is agitating for Chinese citizens to protest by staying offline July 1. The Daily...

Tags: China, Protest, Citizen, Government, Internet, Vertical Industries, Search, Richard Koman

Blog posts 2009-06-24

Building a vision for Government 2.0

Government 2.0 isn't waiting for a federal mandate. Earlier this week, the nation's first ever CIO, Vivek Kundra, urged the use of Web 2.0 approaches to address the needs of government and citizens at the Management of Change conference in Norfolk, Virginia. Kundra outlined several important areas where he...

Tags: Web, Citizen, Web 2.0, Vision, Vivek Kundra, Government, Vertical Industries, Dion Hinchcliffe

Blog posts 2009-06-03

"Grandparent's PC" Improves Quality of Life for Senior Citizens in Argentina

Improving the way public services are conceived and delivered is the perennial challenge of politics. More and more, governments are turning to technology to make public services accessible and citizen-centric in order to improve public policy outcomes. Yet technology is only one of the means to advance policy goals and...

Tags: Citizen, PC, Microsoft Corp., Public Service, Government, Vertical Industries

Case studies 2009-03-23

Salesforce.com Powers Obama's Change.gov Citizen's Briefing Book

Consider this a followup to yesterday's entry - and one that shows the power of CRM 2.0 too.  Big time. This morning, as part of the larger announcement of salesforce.com's ServiceCloud applications to be covered at a later date  I found out that salesforce.com's Ideas social application...

Tags: Salesforce.com Inc., CRM, Briefing Book, MyStarbucksIdea, Citizen, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Sales, Marketing, Enterprise Software, Software, Paul Greenberg

Blog posts 2009-01-15

Security Blundered Brits: Could We Learn From the US?

Never a day goes by when one doesn't hear about another security blunder with highly confidential information being lost not only by Government departments but also by other large corporations including the DVA, DVLA, HMRC, the Leeds Building Society, Monster.com, Ikea and TK Maxx. The theft of CDs containing the...

Tags: Citizen, CREDANT Technologies, Security

White papers 2008-09-10

State Government of Veracruz, Mexico Enhances Citizen Service With Integrated IT Infrastructure

The electronic government project is intended to place citizens at the center of all government actions. The state's geographic complexity and lack of an internal communication infrastructure between localities impeded communication and interaction between government entities and citizens. The governor of Veracruz, aware of these challenges, mandated the creation of...

Tags: IT Infrastructure, Citizen, Oracle Corp., Information Technology, E-government, Government, Strategy, Management

Case studies 2008-03-01

Surveillance cuts both ways

Massive storage has given governments worldwide the ability to record citizen activities and abuse human rights. And, as yesterday's post on Deep Packet Inspection noted, technology marches on. But the recording and storage revolution cuts both ways. Citizens can capture government misconduct and bring pressure to...

Tags: Citizen, Surveillance, Storage, Camera Phone, U.S. Government, Camera Phones, Government, Vertical Industries, Corporate Communications, Cellular Phones, Consumer Electronics, Personal Technology, Enterprise Software, Software, Marketing, Robin Harris

Blog posts 2007-12-07

A Unique Realization in Public Services at Flemish Government Contact Center

In the late 90s, the Flemish Government put transparency and easy accessibility for all citizens high on its agenda. The goal was to serve citizens in a professional, user friendly manner and address all questions regarding the Flemish Government. Citizens expected to be served via other communication channels besides high-quality...

Tags: Citizen, Capgemini, Government, Contact Center, Public Service, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

Case studies 2007-09-03

In China, spying on citizens moves to a new level

China Public Security Technology sounds like the R&D outfit of some nameless, faceless Communist bureaucracy. It is after all the organization that is deploying 20,000 surveillance cameras along streets in Shenzhen in southern China along with software to do facial recognition. It is also the outfit that is programming the...

Tags: China, Citizen, Cell Phone, Identity Card, ZDNet Government

Blog posts 2007-08-13

Rocket Science 1.0 (Mobile)

Story:Terrorists placed nuclear weapons at the center of the Earth. As Doctor Wiren, you must build space rockets to help evacuate the citizens of the Earth. The General will hand you blueprints of the rockets and expects that you complete them before he comes back. The citizens of the Earth...

Tags: Earth, Citizen, Mobile, Rocket, Melchman, Advertising & Promotion, Marketing

Software downloads 2007-01-30

Mogu Mogu 1 (Windows)

The citizens of Mogu Mogu have lost their way homes. Now it is up to you to guide them to the their houses. Can you do it before time running out?. Guide the citizens through this fast paced action puzzle game. Two modes available: Standard and Bombastic. Each mode has...

Tags: Citizen, Mode, Yellow Cat Games, Microsoft Windows, Games, Operating Systems, Software, Personal Technology

Software downloads 2007-01-17

Z Mini Game 9--World of Blaargen 1.1 (Windows)

World of Blaargen is #9 in the Z Mini Games series. This game is too odd and abstract to fully explain. You are a citizen in the world of Blaargen. You must collect the magical stuff to get your name on the low score board. Requires a very powerful computer....

Tags: Citizen, Z Games, Corporate Governance, Microsoft Windows, Games, Productivity, Business Operations, Corporate Law, Operating Systems, Software, Personal Technology

Software downloads 2006-04-11

Risk Management for E-Government Project

Information Technology IT can satisfy the "Needs and wants" of citizens. However, the Government sector must grasp new ways of thinking, new ways of doing business, new alliances and new technology. This is vital in order to give citizens the services they want, the way they want them and when...

Tags: Citizen, Social Science Electronic Publishing Inc., Risk Management, E-government, Strategy, Government, Management

White papers 2006-02-07

Getting Started With Citizen Relationship Management (CRM)

Citizen Relationship Management is derived from the commercial concept commonly referred to as Customer Relationship Management, or CRM. CRM can be best described as a business culture and philosophy to gain insight about customers, understand their needs, and proactively meet them while building a stronger relationship with the customer. Over...

Tags: Concept, Citizen, U.S. General Services Administration, Citizen Relationship Management, Government, Advertising & Promotion, Vertical Industries, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers 2005-08-09

Fairfax County Government Customer Relationship Management: Staff Productivity and Efficiencies/Customer Responsiveness

The ultimate goal with CRM is to provide the County with an enterprise-wide full function distributed Constituent Contact Center solution that offers citizens virtual one-stop customer service within the County by organizing the tracking and monitoring of communications, cases, contacts, events and complaints. Over time, Enterprise CRM technology and the...

Tags: Citizen, CRM, Fairfax County, Government, Customer Relationship Management (CRM), Advertising & Promotion, Vertical Industries, Enterprise Software, Software, Marketing

White papers 2005-08-09

Traffic Giant demo (Windows)

Traffic Giant follows on from Industry Giant. The player manages the public transport system running between various towns. His job is to establish and maintain routes of transportation. Two gaming styles offer completely different gameplay: The first is to play the successful entrepreneur, whose main objective is to achieve maximum...

Tags: Citizen, JoWood Productions, Transportation, Games, Government, Entrepreneurship, Microsoft Windows, Personal Technology, Management, Operating Systems, Software

Software downloads 2003-11-07

Warcraft III - The Headhunters map (Windows)

This is The Headhunters single-player map for Warcraft III. Some headhunters have raided a village and killed all the citizens. You must take care that they won't do it again.

Tags: Citizen, Map, Gazghkull, Microsoft Windows, Operating Systems, Software

Software downloads 2003-11-03

Giants: Citizen Kabuto 1.4 patch (Windows)

This is the 1.4 patch for Giants: Citizen Kabuto.

Tags: Citizen, Interplay Sports, Microsoft Windows, Patches, Security, Operating Systems, Software

Software downloads 2003-10-24