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	<title><![CDATA[citigroup inc. Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to citigroup inc.]]></description>
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		<title><![CDATA[Citigroup Uses FAST to Accelerate Delivery of Customer On-Boarding Application]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1171465]]></link>
		<description><![CDATA[Citi had invested significant time and resources in creating its certified 'Gold copy' customer database. This was not merely a technology challenge. The team wanted to create an intuitive, easy to use search system that by reducing the time spent searching for customer records, would re-enforce the value of the...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Fri, 23 Oct 2009 00:00:00 -0700</pubDate>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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		<title><![CDATA[When Citi shares cost less than a newspaper]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-18595-0.html?forumID=1&threadID=61651&messageID=1135714&start=0]]></link>
		<description><![CDATA[When Citi shares cost less than a newspaperwhat I don't get is...why doesn't the government just buy them for a few billions rather then giving them hundreds of billions of tax money.It's like paying $100 to rent a car for 2 days when you can buy it alltogether for $10.The...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 05 Mar 2009 13:59:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial services]]></category>
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		<title><![CDATA[When Citi shares cost less than a newspaper]]></title>
		<link><![CDATA[http://blogs.zdnet.com/amr-research/?p=133]]></link>
		<description><![CDATA[This is a bit off topic, but I was in an elevator when the small screen flashed with the news that shares of Citigroup had sunk below the $1 mark to 97 cents. Thatâ€™s down 14.2% from yesterday. As of 12:43 p.m.Â ET the price has risen to $1.035, giving the...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 05 Mar 2009 12:48:27 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/bruce+richardson.html"><![CDATA[Bruce Richardson]]></category>
		<category domain="http://updates.zdnet.com/tags/bruce+richardson.html"><![CDATA[Bruce Richardson]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="tickers">C</category>
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	<item>
		<title><![CDATA[Citigroup card customers can't access Web site]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=46390&messageID=859268&start=0]]></link>
		<description><![CDATA[Citigroup card customers can't access Web siteweb site was down since late last weekBeen trying since late last week.  Citi tech support stated problem was on my "side" and would not assist beyond recommending I reset my IP address. Duh!]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 08 Apr 2008 11:28:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/web+site+development.html"><![CDATA[Web site development]]></category>
		<category domain="http://updates.zdnet.com/tags/web+technology.html"><![CDATA[Web technology]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="tickers">C</category>
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		<title><![CDATA[Citigroup says Microsoft likely to raise Yahoo offer]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=45951&messageID=848808&start=0]]></link>
		<description><![CDATA[Citigroup says Microsoft likely to raise Yahoo offerYep, Yahoo doing the right things to force a higher bid from MS.All very smart. Of course we are all hoping that Yahoo stays independent as a competitor to Google.RE: Citigroup says Microsoft likely to raise Yahoo offerOh yes i can just see...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 25 Mar 2008 14:48:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">YHOO</category>
		<category domain="tickers">C,MSFT,YHOO</category>
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		<title><![CDATA[Citigroup: Expanding Brand Recognition Across Europe]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=962357]]></link>
		<description><![CDATA[Citigroup's Global Transactions Services is a world-leading provider of corporate cards but, as a relatively new entrant in to the market, had a limited profile in the UK and mainland Europe. It needed a PR campaign that would effectively introduce a new product against a market-leading, household-name brand, without appearing...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 28 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/brand.html"><![CDATA[Brand]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
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		<title><![CDATA[Apple Retail Store shopper to Steve Jobs: clerk had no right to ask for my ID]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ip-telephony/?p=3270]]></link>
		<description><![CDATA[Update: Ignacio, who is the customer in this tale, informs The Consumerist thatthe store manager has apologized for asking for his ID. Apparently in a gracious mood, Ignacio has forgiven the store and plans to go in to shop soon.    But he's doing so after all this:Â ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 20 Feb 2008 11:09:44 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/visa+inc..html"><![CDATA[Visa Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
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		<title><![CDATA[Apple investors have their say on the Macworld 08 keynote]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=43159&messageID=797764&start=0]]></link>
		<description><![CDATA[Apple investors have their say on the Macworld 08 keynoteiPhone: no exchange server clientI was disapointed that there was not more innovation for the iPhone: no exchange server client, no 3G speed upgrade, no memory increase.Stocks go up and downInvestors are simply doing what they always do for Macworld--selling off...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 15 Jan 2008 12:38:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">HMC</category>
		<category domain="tickers">AAPL,C,HMC</category>
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		<title><![CDATA[Dell blames Citi, India call center for order snafus]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12353-0.html?forumID=1&threadID=42480&messageID=784156&start=0]]></link>
		<description><![CDATA[Dell blames Citi, India call center for order snafusThat's No answerto me.The problem I see in your story is not so much the fact that you encountered paiement problems, and the reason why these occured, or the fact that you thought you might be charged twice. The problem is that...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 20 Dec 2007 03:27:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call centers]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
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		<title><![CDATA[Dell blames Citi, India call center for order snafus]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Burnette/?p=495]]></link>
		<description><![CDATA[Debbie from the Dell Online Community Outreach team saw my article, How Dell screwed up my order, and did a little digging into what happened. Here's her response:  Mr. Burnette,    I'm glad to hear your computers arrived.  I wanted to follow up with you on...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 19 Dec 2007 20:58:22 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/card.html"><![CDATA[Card]]></category>
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		<category domain="http://updates.zdnet.com/tags/ed+burnette.html"><![CDATA[Ed Burnette]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
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		<title><![CDATA[Robert Scoble doesn't understand enterprise software]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13604-0.html?forumID=1&threadID=42062&messageID=775971&start=0]]></link>
		<description><![CDATA[Robert Scoble doesn't understand enterprise softwareRE: Robert Scoble doesn't understand enterprise softwaresince when does any one consider scoble to be more than the paris hilton of tech blogging any way ?The question is does enterprise software understand sexy consumer products?One question from my opinion piece on our conversation with Bill...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sun, 09 Dec 2007 10:08:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/robert+scoble.html"><![CDATA[Robert Scoble]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">C,SAP</category>
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		<title><![CDATA[Hacker demos how to defeat Citibank's virtual keyboard]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12691-0.html?forumID=1&threadID=33681&messageID=618718&start=0]]></link>
		<description><![CDATA[Hacker demos how to defeat Citibank's virtual keyboardIs it software?It can be hacked.Wouldn't you noticeWouldn't you begin to wonder why your hard drive kept getting eating up with screen print size images every time you clicked a mouse? However, I think the research is right, once your system is owned,...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 11 May 2007 12:36:00 -0700</pubDate>
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		<title><![CDATA[Hacker demos how to defeat Citibank's virtual keyboard]]></title>
		<link><![CDATA[http://blogs.zdnet.com/security/?p=195]]></link>
		<description><![CDATA[ A security researcher in India is warning that Citibanks new virtual keyboard anti-phishing mechanism can be easily defeated. The feature, which is offered to some international customers (its not available in the U.S.) lets Citibank customers launch an onscreen keyboard to enter passwords.   The intent is to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 11 May 2007 08:48:29 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/keyboards.html"><![CDATA[Keyboards]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[SECURITY]]></category>
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	<item>
		<title><![CDATA[Citigroup to consolidate IT amid restructuring]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=32521&messageID=598496&start=0]]></link>
		<description><![CDATA[Citigroup to consolidate IT amid restructuringCitigroup mistake to slasch costsCitigroup is taking the wrong action for its situation.  The company has taken its eye off the market the last few years as it focused too much on compliance.  Now it needs to revitalize the innovation which made the...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 11 Apr 2007 14:31:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
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	<item>
		<title><![CDATA[Citigroup to consolidate IT amid restructuring]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=4822]]></link>
		<description><![CDATA[      As expected Citigroup said it will eliminate 17,000 jobs as it trims the fat from operations. Technology consolidation is a big part of the restructuring.     The restructuring savings will amount to $2.1 billion in 2007, $3.7 billion in 2008, and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 11 Apr 2007 05:25:35 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software+infrastructure.html"><![CDATA[Software Infrastructure]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[IT Management]]></category>
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		<title><![CDATA[Citigroup likely to consolidate IT, back office ops]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=32483&messageID=597757&start=0]]></link>
		<description><![CDATA[Citigroup likely to consolidate IT, back office opsThe huge number of IT guys Citigroup employsIf I look at the huge number of IT and back end service guys employed by these banks and financial organizations like Citigroup, ABN Amro, UBS, Credit Suisse, etc, one really has to wonder what these...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 10 Apr 2007 19:32:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://updates.zdnet.com/tags/back-office.html"><![CDATA[back-office]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="tickers">C</category>
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		<title><![CDATA[Citigroup consolidation will be a real test for SOA governance]]></title>
		<link><![CDATA[http://blogs.zdnet.com/service-oriented/?p=852]]></link>
		<description><![CDATA[I just posted some observations on how the best SOA governance may resemble the way the US Constitution is set up, with separation of powers and jurisdictions. I held up Citigroup as a shining example of this thinking, as they have an SOA governance structure set up with a "national"...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 10 Apr 2007 07:40:10 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+roi.html"><![CDATA[Business ROI]]></category>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
		<category domain="http://updates.zdnet.com/tags/case+studies.html"><![CDATA[Case Studies]]></category>
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		<title><![CDATA[Citigroup likely to consolidate IT, back office ops]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=4817]]></link>
		<description><![CDATA[  Citigroup on Wednesday is expected to announce its restructuring plan and information technology consolidation is likely to be a big component.    Bloomberg is reporting that Citigroup may cut 17,000 jobs as the result of a three month efficiency review designed to cut annual expenses by...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 10 Apr 2007 06:58:19 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software+infrastructure.html"><![CDATA[Software Infrastructure]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware+infrastructure.html"><![CDATA[Hardware Infrastructure]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[IT Management]]></category>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
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		<title><![CDATA[Social money on your cell: Citi mobilizes financial transactions]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12517-0.html?forumID=1&threadID=30788&messageID=570804&start=0]]></link>
		<description><![CDATA[Social money on your cell: Citi mobilizes financial transactionsobopaySounds like a handy to service to have...especially for the just-in-case stuff.are there fees?re: obopayit's 10 cents to send money. they also charge you a fee if you load money from your CC. other than that its free.i think the company has...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 Feb 2007 15:08:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/social+money.html"><![CDATA[Social Money]]></category>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[financial]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="tickers">C</category>
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		<title><![CDATA[Cingular is changing name to AT&T- it was kind of prophesized 21 years ago]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10537-0.html?forumID=1&threadID=29209&messageID=543822&start=0]]></link>
		<description><![CDATA[Cingular is changing name to AT&T- it was kind of prophesized 21 years agoMore corporation name games.The Associated Press today reported that Citigroup is going to rebrand itself as Citi, and the red "umbrella" arc will be removed from the logo.May not be IT news, but it looks like a...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 16 Jan 2007 15:44:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/citigroup+inc..html"><![CDATA[Citigroup Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/cingular+wireless.html"><![CDATA[Cingular Wireless]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
		<category domain="tickers">T,C</category>
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