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- Citigroup Uses FAST to Accelerate Delivery of Customer On-Boarding Application
- Citi had invested significant time and resources in creating its certified 'Gold copy' customer database. This was not merely a technology challenge. The team wanted to create an intuitive, easy to use search system that by reducing the time spent searching for customer records, would re-enforce the value of the...
- Tags: Team, Customer Information, Microsoft Corp., Citigroup Inc., Team Management, Management
- Case studies 2009-10-23
- When Citi shares cost less than a newspaper
- When Citi shares cost less than a newspaperwhat I don't get is...why doesn't the government just buy them for a few billions rather then giving them hundreds of billions of tax money.It's like paying $100 to rent a car for 2 days when you can buy it alltogether for $10.The...
- Tags: Financial services, pyramid scheme, toilet, Citigroup Inc.
- Discussion threads 2009-03-05
- When Citi shares cost less than a newspaper
- This is a bit off topic, but I was in an elevator when the small screen flashed with the news that shares of Citigroup had sunk below the $1 mark to 97 cents. That’s down 14.2% from yesterday. As of 12:43 p.m. ET the price has risen to $1.035, giving the...
- Tags: Citigroup Inc., Bruce Richardson
- Blog posts 2009-03-05
- Citigroup card customers can't access Web site
- Citigroup card customers can't access Web siteweb site was down since late last weekBeen trying since late last week. Citi tech support stated problem was on my "side" and would not assist beyond recommending I reset my IP address. Duh!
- Tags: Web site development, Web technology, Channel management, Citigroup Inc., card customer, Web site, Web
- Discussion threads 2008-04-08
- Citigroup says Microsoft likely to raise Yahoo offer
- Citigroup says Microsoft likely to raise Yahoo offerYep, Yahoo doing the right things to force a higher bid from MS.All very smart. Of course we are all hoping that Yahoo stays independent as a competitor to Google.RE: Citigroup says Microsoft likely to raise Yahoo offerOh yes i can just see...
- Tags: Yahoo! Inc., Microsoft Corp., Citigroup Inc.
- Discussion threads 2008-03-25
- Citigroup: Expanding Brand Recognition Across Europe
- Citigroup's Global Transactions Services is a world-leading provider of corporate cards but, as a relatively new entrant in to the market, had a limited profile in the UK and mainland Europe. It needed a PR campaign that would effectively introduce a new product against a market-leading, household-name brand, without appearing...
- Tags: Brand, Brand Recognition, Europe, U.K., Citigroup Inc., Aspectus, Public Relations, Branding, Marketing, Corporate Communications
- Case studies 2008-02-28
- Apple Retail Store shopper to Steve Jobs: clerk had no right to ask for my ID
- Update: Ignacio, who is the customer in this tale, informs The Consumerist thatthe store manager has apologized for asking for his ID. Apparently in a gracious mood, Ignacio has forgiven the store and plans to go in to shop soon. But he's doing so after all this:Â ...
- Tags: Visa Inc., Steve Jobs, Card, Cardholder, Credit Card, Apple Inc., Citigroup Inc., Merchant, MasterCard International, Ignacio, Sales Channel, Financial Services, Sales, Russell Shaw
- Blog posts 2008-02-20
- Apple investors have their say on the Macworld 08 keynote
- Apple investors have their say on the Macworld 08 keynoteiPhone: no exchange server clientI was disapointed that there was not more innovation for the iPhone: no exchange server client, no 3G speed upgrade, no memory increase.Stocks go up and downInvestors are simply doing what they always do for Macworld--selling off...
- Tags: Investment, MSFT, Citigroup Inc., Honda Motor Co., Apple Inc., Apple Investors, Macworld, Apple iPhone, stock, tech stock, Apple-hardware
- Discussion threads 2008-01-15
- Dell blames Citi, India call center for order snafus
- Dell blames Citi, India call center for order snafusThat's No answerto me.The problem I see in your story is not so much the fact that you encountered paiement problems, and the reason why these occured, or the fact that you thought you might be charged twice. The problem is that...
- Tags: Call centers, Customer relationship management (CRM), responsiveness, Dell Computer Corp., call-center, order snafu, help desk, Citigroup Inc.
- Discussion threads 2007-12-20
- Dell blames Citi, India call center for order snafus
- Debbie from the Dell Online Community Outreach team saw my article, How Dell screwed up my order, and did a little digging into what happened. Here's her response: Mr. Burnette, I'm glad to hear your computers arrived. I wanted to follow up with you on...
- Tags: Card, Dell Computer Corp., Citigroup Inc., Sales Strategy, E-mail, Sales, Online Communications, Ed Burnette
- Blog posts 2007-12-19
- Robert Scoble doesn't understand enterprise software
- Robert Scoble doesn't understand enterprise softwareRE: Robert Scoble doesn't understand enterprise softwaresince when does any one consider scoble to be more than the paris hilton of tech blogging any way ?The question is does enterprise software understand sexy consumer products?One question from my opinion piece on our conversation with Bill...
- Tags: Citigroup Inc., user interface, enterprise software, Robert Scoble, SAP AG
- Discussion threads 2007-12-09
- Hacker demos how to defeat Citibank's virtual keyboard
- Hacker demos how to defeat Citibank's virtual keyboardIs it software?It can be hacked.Wouldn't you noticeWouldn't you begin to wonder why your hard drive kept getting eating up with screen print size images every time you clicked a mouse? However, I think the research is right, once your system is owned,...
- Tags: Keyboards, Viruses and worms, buffer-overflow, virtual keyboard, keyboard, password, attacker, Citigroup Inc., security
- Discussion threads 2007-05-11
- Hacker demos how to defeat Citibank's virtual keyboard
- A security researcher in India is warning that Citibanks new virtual keyboard anti-phishing mechanism can be easily defeated. The feature, which is offered to some international customers (its not available in the U.S.) lets Citibank customers launch an onscreen keyboard to enter passwords. The intent is to...
- Tags: Keyboards, SECURITY, keyboard, attacker, Citigroup Inc.
- Blog posts 2007-05-11
- Citigroup to consolidate IT amid restructuring
- Citigroup to consolidate IT amid restructuringCitigroup mistake to slasch costsCitigroup is taking the wrong action for its situation. The company has taken its eye off the market the last few years as it focused too much on compliance. Now it needs to revitalize the innovation which made the...
- Tags: Strategy, Citigroup Inc., information technology
- Discussion threads 2007-04-11
- Citigroup to consolidate IT amid restructuring
- As expected Citigroup said it will eliminate 17,000 jobs as it trims the fat from operations. Technology consolidation is a big part of the restructuring. The restructuring savings will amount to $2.1 billion in 2007, $3.7 billion in 2008, and...
- Tags: Software Infrastructure, IT Management, Hardware Infrastructure, General, Datacenter
- Blog posts 2007-04-11
- Citigroup likely to consolidate IT, back office ops
- Citigroup likely to consolidate IT, back office opsThe huge number of IT guys Citigroup employsIf I look at the huge number of IT and back end service guys employed by these banks and financial organizations like Citigroup, ABN Amro, UBS, Credit Suisse, etc, one really has to wonder what these...
- Tags: Strategy, Citigroup Inc., information technology, back-office
- Discussion threads 2007-04-10
- Citigroup consolidation will be a real test for SOA governance
- I just posted some observations on how the best SOA governance may resemble the way the US Constitution is set up, with separation of powers and jurisdictions. I held up Citigroup as a shining example of this thinking, as they have an SOA governance structure set up with a "national"...
- Tags: Business ROI, General, Case Studies
- Blog posts 2007-04-10
- Citigroup likely to consolidate IT, back office ops
- Citigroup on Wednesday is expected to announce its restructuring plan and information technology consolidation is likely to be a big component. Bloomberg is reporting that Citigroup may cut 17,000 jobs as the result of a three month efficiency review designed to cut annual expenses by...
- Tags: Software Infrastructure, Hardware Infrastructure, IT Management, General
- Blog posts 2007-04-10
- Social money on your cell: Citi mobilizes financial transactions
- Social money on your cell: Citi mobilizes financial transactionsobopaySounds like a handy to service to have...especially for the just-in-case stuff.are there fees?re: obopayit's 10 cents to send money. they also charge you a fee if you load money from your CC. other than that its free.i think the company has...
- Tags: Social Money, Citigroup Inc., financial
- Discussion threads 2007-02-28
- Cingular is changing name to AT&T- it was kind of prophesized 21 years ago
- Cingular is changing name to AT&T- it was kind of prophesized 21 years agoMore corporation name games.The Associated Press today reported that Citigroup is going to rebrand itself as Citi, and the red "umbrella" arc will be removed from the logo.May not be IT news, but it looks like a...
- Tags: Citigroup Inc., AT&T Corp., Cingular Wireless
- Discussion threads 2007-01-16
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