ZDNet Resources
- AIUM - Administering and Implementing Unified Messaging
- View Available Dates and LocationsWe have combined two Authorized Cisco Unity courses (AUM and IUM) into one comprehensive program designed to provide the most complete coverage of the Cisco Unity software available anywhere. Unity is a true unified messaging solution that allows users to integrate voice mail,...
- Tags: Cisco Unity, Unified Messaging, Unity, Cisco Systems Inc.
- Training 2008-02-01
- UCSAE - Cisco Unified Comm System Administration/Engineer
- View Available Dates and LocationsGlobal Knowledge has combined two Cisco Authorized Unity courses (UCSA and UCSE) into one comprehensive program designed to give the most complete coverage of the Cisco Unity software available anywhere. This intense course prepares telephone system administrators and engineers to...
- Tags: Fax, Cisco Unity, Unity, Voicemail, Messaging, Cisco Systems Inc., Integration
- Training 2008-01-01
- CUDN - cisco unity Design and Networking
- View Available Dates and Locations Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions. Upon completion of this course, you will be able to more effectively design a Unity solution that optimally meets your customers needs.What You'll...
- Tags: Cisco Unity, Network, Cisco Systems Inc.
- Training 2008-01-01
- ACCMU - Administering Cisco Unified Communications Manager and cisco unity v6.0 or v5.1
- View Available Dates and LocationsNow running both CUCM 6.0 and 5.1 in all labs! Exclusively at Global Knowledge, you choose the version of Cisco Unified Communications Manager (CUCM) you wish to deploy in your lab environment. You'll receive both CUCM 6.0 and 5.1 enhanced lab...
- Tags: Cisco Unity, Global Knowledge Network Inc., Phone, Unified Communications, IP, Training, Cisco Systems Inc., PSTN, Cisco Unified Communications Manager, VOIP, Telecommunications, Networking
- Training 2008-01-01
- cisco unity Unified Messaging: Voice and Unified Messaging for Today's Business Workspace
- Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security,...
- Tags: Cisco Unity, Unified Messaging, Network, Voice, Messaging, Workspace, Cisco Systems Inc.
- White papers 2008-01-01
- Customize call and messaging management on your Cisco Unified Communications System
- Learn the basics of Cisco Unity system operation in this chapter download from Cisco Unity Fundamentals. Learn about Cisco Unity features and functions that will allow you to route and manage calls and messages more efficiently, including: Using the Cisco Unity features and functions to route calls...
- Tags: Cisco Unity, Messaging, Cisco Unified Communications System, Cisco Systems Inc.
- Book chapters 2007-11-08
- Deploy cisco unity sustainably in your large or small enterprise
- Design and deploy a sustainable Cisco Unity system by employing the basic methodology described in this chapter download from Cisco Unity Deployment and Solutions Guide. The methodology is steeped in the Cisco PDIO deployment process and involves the following primary tasks: presales or decision making, planning, designing, implementation,...
- Tags: Cisco Unity, Methodology, Cisco Systems Inc.
- Book chapters 2007-11-08
- Investigate Cisco unified communications integrations
- Explore the different types of communication used between a Cisco unified communications server and a telephone system in this chapter download from Cisco Unity Fundamentals. Learn the attributes that make up Cisco unified communications integrations, the types of Cisco unified communications integrations, and the different uses and...
- Tags: Cisco Unity, Unified Communications, Cisco Systems Inc., Integration, Chapter Coverage
- Book chapters 2007-11-08
- cisco unity Impact on Microsoft Exchange 2003
- This paper describes the performance characteristics of Cisco Unity 4.2 for Microsoft Exchange Server 2003 and its effect on Exchange server. The paper includes results of various performance tests, a summary of the findings, and recommendations. The performance tests conducted for this study focus on disk I/O, CPU, and memory...
- Tags: Cisco Unity, Performance, Microsoft Exchange Server, Microsoft Corp., Microsoft Exchange Server 2003, Cisco Systems Inc., E-mail Servers, Groupware, Performance Management, Enterprise Software, Software, Human Resources, Workforce Management
- White papers 2007-10-01
- Active Directory Capacity Planning (cisco unity Version 5.x and Later With Microsoft Exchange)
- This paper provides capacity planning recommendations for using Cisco Unity version 5.x and later with Active Directory. It also includes sizing information for Active Directory objects when they have been voice enabled by Cisco Unity. It covers additional schema extensions for voice mail networking, and how they affect the directory....
- Tags: Cisco Unity, Microsoft Exchange Server, Microsoft Corp., Cisco Systems Inc., Microsoft Windows Active Directory, Directory Services, Enterprise Software, Software
- White papers 2007-08-10
- Disaster Recovery for a cisco unity Voice Messaging System in the ICS 7750
- This paper describes the procedures to backup and recover a Cisco Unity Messaging System for the Cisco ICS 7750 Integrated Communications System after a disaster (such as loss of the SPE 310 blade). This procedure should result in a time savings of at least six hours, as it would take...
- Tags: Cisco Unity, Voice, Messaging, Cisco Systems Inc., Disaster Recovery
- White papers 2007-01-01
- IP Communications Express Solution for the Small and Medium-Sized Office or Branch Using Cisco CallManager Express With cisco unity Express
- The goal to improve operational efficiency and reduce costs through technology is an ongoing effort for businesses of all sizes, but more importantly for the Small and Medium-sized Business (SMB). Over the past two years, customers have been moving from a strictly cost-cutting mode of operation to investment in applications...
- Tags: Cisco Unity, Cisco CallManager, Microsoft Office, IP, Cisco Systems Inc., Small And Medium Business, Smb/Sme
- White papers 2006-05-01
- Learn the basics of unified messaging and Cisco's Unity solution
- This sample chapter, taken from Cisco Unity Deployment and Solutions Guide, discusses the challenges associated with unified messaging as a part of the voice data convergence paradigm for the messaging application layer. Unified messaging is the integration of several different communications media so that users can retrieve...
- Tags: Cisco Unity, Chapter, Unified Messaging, Cisco Systems Inc., VOIP, Telecommunications, Networking
- Book chapters 2006-03-28
- White Paper: Licensing for Mixed Voice Messaging/Unified Messaging (cisco unity Version 4.2 With Microsoft Exchange)
- This white paper explains how and when to use the mixed Voice Messaging /Unified Messaging (VM/UM) license for Cisco Unity for Microsoft Exchange. (Mixed licensing for Cisco Unity for IBM Lotus Domino deployments is not currently supported). This white paper also discusses issues to consider and provides best practices and...
- Tags: Cisco Unity, Voice, Microsoft Exchange Server, Microsoft Corp., Cisco Systems Inc.
- White papers 2006-03-01
- VPIM Networking
- Cisco Unity supports the Voice Profile for Internet Mail (VPIM) protocol, which is an industry standard that allows different voice messaging systems to exchange voice, fax, and text messages over the Internet or any TCP/IP network. VPIM is based on the Simple Mail Transfer Protocol (SMTP) and the Multi-Purpose Internet...
- Tags: Cisco Unity, Messaging, Cisco Systems Inc., VPIM Networking
- White papers 2006-02-08
- White Paper: cisco unity VPIM V2 Compliance (cisco unity Version 4.0(1) and Later)
- This white paper describes how Cisco Unity conforms with the Voice Profile for Internet Mail (VPIM) version 2 specification for exchanging voice messages with other VPIM compliant voice messaging systems. The conformance information is intended to be used to help determine the behavior you can expect when setting up VPIM...
- Tags: Cisco Unity, Compliance, Cisco Systems Inc.
- White papers 2005-08-22
- cisco unity VPIM v2 Compliance
- This white paper describes how Cisco Unity conforms to the Voice Profile for Internet Mail (VPIM) version 2 specifications for exchanging voice messages with other VPIM-compliant voice messaging systems. The conformance information is intended to be used to help determine the behavior one can expect when setting up VPIM for...
- Tags: Cisco Unity, Compliance, Cisco Systems Inc.
- White papers 2005-08-22
- Using IMAP4 to Access Voice Messages in cisco unity System
- This paper explains how to access voice messages in the Cisco Unity system using IMAP4 when the Cisco Unity system is installed in a multi server voicemail-only configuration. The information and steps apply to Cisco Unity Versions 4.0(x) and higher. It gives the steps for configuring Internet Mail Access Protocol...
- Tags: Cisco Unity, Microsoft Access, Cisco Systems Inc., IMAP4
- White papers 2005-08-01
- White Paper: Audio Codecs and cisco unity (Versions 4.x and 3.1(x))
- This white paper describes how Cisco Unity versions 4.x and 3.1(x) work with the supported audio codecs and how to configure the Cisco Unity system to use the codecs. A codec is a coder/decoder algorithm or a compression/decompression algorithm. Codecs are used to encode/decode or compress/decompress various types of data...
- Tags: Cisco Unity, Audio, Codec, Cisco Systems Inc.
- White papers 2005-05-24
- Program Unity: Communications Strategy
- The Cisco work environment and culture reflect the modern office-no longer contained within a physical structure but mobile and geographically dispersed. Cisco employees do not need to be in the same location to work together effectively, and many telecommute from home or small remote offices or work while traveling. The...
- Tags: Cisco Unity, Cisco Systems Inc., messaging, mobile
- Case studies 2005-01-11
White Papers and Webcasts