cisco technical assistance center Resources

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How Cisco IT Integrated Web Collaboration Into the Technical Assistance Center: Given the importance of network reliability to businesses, quick and easy customer support provided by highly knowledgeable support engineers is a crucial need. Cisco Systems customers have come to rely on the Cisco Technical Assistance Center TAC for technical support in managing their Cisco-powered networks, from the front-line support of...; Tags: Web, Web-based Collaboration, Information Technology, Cisco Systems Inc., Cisco Technical Assistance Center; Case studies 2007-12-18

Dan'l Lewin: Leading Microsoft Emerging Business Development: Dan’l Lewin, Microsoft Corporate Vice President of Strategic and Emerging Business Development, interacts with a worldwide VC network to surface and nurture emerging venture-capital-backed technology start-ups with the potential to be the “next big things” extending the Microsoft platform, a $10 billion business, and growing.I spoke with Lewin to discuss...; Tags: Microsoft Corp.; Blog posts 2006-06-27
Time to patch your Cisco routers: Three months after the scandal at the Black Hat conference, Cisco finally confirmed the existence of some serious vulnerabilities that Michael Lynn warned about when he demonstrated the ability to hack in to Cisco routers back in July. While the specifics were never made clear during the Black Hat...; Tags: router, Cisco Systems Inc.; Blog posts 2005-11-04
Blade.org: Standards body or boondoggle?: Blade.org: Standards body or boondoggle?Boondoogle!Great marketing. But still a boondoogle.They are actually running the risk of over-playing this ridiculous "We're the standard!" message. Last I checked, the IT world is full of some pretty smart folks and they're not big on "marketing fluff". They know what standards are...; Tags: Blade servers, Utility computing, Servers, Sun Microsystems Inc., blade, IBM Corp.; Discussion threads 2005-08-15

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