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	<title><![CDATA[cih virus Resources | ZDNet]]></title>
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		<title><![CDATA[Customer integration points]]></title>
		<link><![CDATA[http://government.zdnet.com/?p=977]]></link>
		<description><![CDATA[Over the past five years, many CIOs have put significant effort intodeploying customer relationship management CRM systems.  These systemsprovide a single view of the customer for the sales organization and givereal IT support to activities that were previously handled inspreadsheets, address books, and e-mail.  Getting these systems integratedinto...]]></description>
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		<pubDate>Wed, 26 Jan 2005 19:07:44 -0800</pubDate>
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		<title><![CDATA[Customer integration points]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=977]]></link>
		<description><![CDATA[Over the past five years, many CIOs have put significant effort intodeploying customer relationship management CRM systems.  These systemsprovide a single view of the customer for the sales organization and givereal IT support to activities that were previously handled inspreadsheets, address books, and e-mail.  Getting these systems integratedinto...]]></description>
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		<pubDate>Wed, 26 Jan 2005 19:07:44 -0800</pubDate>
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