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Telco Speeds Up, Easily Expands Micropayment System With New Development Architecture: ChungHwa Telecoms is the largest telecommunications company in Taiwan. It is also the country's largest mobile phone operator, in addition to providing traditional landline services. Internet services are offered under the brand name HiNet. In 2001, ChungHwa Telecoms Labs, a division of ChungHwa Telecoms, launched the 839 Micropayment System, designed...; Tags: Chunghwa Telecom, Micropayment, Platform, Telecommunications Company, Microsoft Corp., ChungHwa Telecoms, Telecom & Utilities, Telecommunications; Case studies 2007-06-04
HP Case Study: Chunghwa Telecom: As an industrial leader in the telecommunications services market in Taiwan, Chunghwa Telecom has devoted all of its resources and efforts to managing and developing various telecommunications service products for a huge customer group. Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing...; Tags: Chunghwa Telecom, Hewlett-Packard Co., Telephony, Telecom & Utilities, Telecommunications, Strategy, Networking, Management; Case studies
Cisco Systems Powers Chunghwa Telecom's Latest Managed Services for SMEs: Chunghwa Telecom is the leading telecom service provider in Taiwan. In today's highly competitive market, it is important for them to become an all-round service provider, especially after their recent privatization effort. To innovate their business model and grow revenue continuously, the company has aligned with a strategic partner to...; Tags: Chunghwa Telecom, Managed Services, Small And Medium Enterprise, Cisco Systems Inc., Business Services, Networking; Case studies
Avaya Contact Centre Solution Improves Efficiency and Satisfies Customers at Chunghwa Telecom: ChungHwa Telecom CHT needed to link and centrally manage 20 small call centres throughout Taiwan in order to maximize customer service and improve agent productivity. CHT installed an Avaya Contact Centre Solution powered by the Avaya DEFINITY Communications Server and Avaya Communication Manager. This solution linked all 20 centres, offered...; Tags: Chunghwa Telecom, Agent, Avaya Inc., Real Estate, Business Operations; Case studies
An Itanium 2 - Based HP Integrity Server Running BEA WebLogic Has Significantly Enhanced the Service Efficiency of Chunghwa Telecom's "112 Trouble Reporting Information System": Chunghwa Telecom's critical IT strategy is to adopt advanced, outstanding IT technology to support their growing innovative services for customers. Facing increasing pressure from the Telecom Service Trouble Reporting Information System, Chunghwa Telecom decided to look for a better IT technology with acceptable price/performance to not only upgrade their current...; Tags: HP Integrity, Chunghwa Telecom, Information System, BEA WebLogic, BEA Systems Inc., Hewlett-Packard Co., Intel Itanium, Intel Itanium 2, Server, Processors, Strategy, Application Servers, Middleware, Enterprise Software, Semiconductors, Hardware, Components, Management, Software; Case studies

Adventnet Case Study: Chunghwa Telecom: The challenge was to provide a highly scalable and integrated network management platform for effectively managing Chunghwa Telecom's heterogeneous infrastructure consisting of multi-vendor/ multi-technology network elements and management applications. Engineers at Chunghwa Telecom built a truly unified management application, Quality Management System QMS using the carrier class management platform -...; Tags: Chunghwa Telecom, AdventNet Inc., Network Administration, Networking, Quality, Business Operations; Case studies
Chunghwa Telecom Builds a Solid Mobile Communication Infrastructure: As a leading provider of telecommunication services in Taiwan, Chunghwa Telecom strives to employ sound technologies to support its service offerings. For several years, the company used Microsoft Exchange Server 2003 to host some of its messaging services, including Emome Express Mail, a push mail service introduced in 2005 that...; Tags: Chunghwa Telecom, Mobile, Microsoft Exchange Server, Messaging, Mobile Communication, Groupware, E-mail Servers, Enterprise Software, Software; Case studies
Chunghwa Telecom Introduces Balanced Scorecard and Successfully Translates Strategy Into Action: Faced with increasing competition and customer demand, together with a need to boost its strategy implementation rate, CHunghwa Telecom CHT decided to implement a Balanced ScoreCard BSC reporting system. It used Microsoft Windows 2000 Advanced Server and Microsoft SQL Server 2000 to run a custom-developed BSC application on Microsoft Windows...; Tags: Strategy, Chunghwa Telecom, Microsoft Corp., Balanced Scorecard, Marketing, Marketing Research; Case studies
Chunghwa Telecom Expands and Improves Service for International Operations: CHunghwa Telecom CHT is the leading telecom service provider in Taiwan. Competition in Taiwan's telecom market has been increasingly intense after liberalization, and it is important for CHT to expedite its expansion into overseas markets. CHT selected a Cisco optical networking solution, using the Cisco ONS 15454 MultiService Provisioning Platform...; Tags: Chunghwa Telecom, Optical Networking, Cisco Systems Inc., Networking; Case studies

Additional Resources

Research Shows iPhone Penetration to Grow by 164 Percent: Is the iPhone going to rule enterprise mobility? Consider this: a recent Goldman Sachs survey of its IT executives showed that 17 percent expect to support the iPhone 3G in the next year. That's a "very strong number especially at this early stage," says Goldman telecom analyst Jason...; Tags: Apple iPhone, Research In Motion Ltd., Mobile, Goldman Sachs & Co., Armstrong, Advertising & Promotion, Marketing, Dave Greenfield; Blog posts 2008-07-08
Seven Tech ways to make America better this July 4: Something about getting a new neck earlier this spring made me start thinking about how to change my life to make America a better place. Here a few that you can try to make the country better over the Fourth of July weekend: 1.) Turn off your...; Tags: Phone, PC, Cell Phone, Computer, Productivity, Telecom & Utilities, Cellular Phones, Consumer Electronics, Personal Technology, Mitch Ratcliffe; Blog posts 2008-07-02
Tech, telecom join up to beat back trolls: Tech, telecom join up to beat back trollsa larger problemThe laws concerning patents, copyrights, and trademarks have spiralled out of control. What was once protection for a short period of time for something truly inventive has become indefinite protection for any casually obvious concept.The "intellectual property" experiment has failed. We...; Tags: E-mail, telecommunications; Discussion threads 2008-06-30
Tech, telecom join up to beat back trolls: Seeing as how patent reform has died on the vine, several tech and telecom companies are taking matters into their own hands, the Wall Street Journal reports. Scared by the NTP v Research in Motion case, in which the BlackBerry maker came perilously close to folding...; Tags: Patent, Troll, NTP, Telephony, Telecommunications, Networking, Richard Koman; Blog posts 2008-06-30
Canucks freaking over Rogers iPhone rates: Canucks freaking over Rogers iPhone ratesYou should see how much Rogers charges for cableThey do like their high prices. With the Canadian market being only 10% of the size of the US market, the level of competition between sellers is not the same as the US.For that matter, you should...; Tags: Cellular phones, Rogers, Rogers iPhone, Canucks, Apple iPhone; Discussion threads 2008-06-28
Live Webcast: Intelligent Network Design: A conversation with Qwest's CTO: Are you curious about the future of business telecommunications? Do you want to learn how Qwest is addressing your networking needs, from the bottom up? Join this live Webcast conversation from TechRepublic, featuring Pieter Poll, Qwest's Chief Technology Officer, who will deep dive into Qwest's advanced network architecture,...; Tags: Webcast, Qwest Communications Inc., Network, Network Design, Networking; Webcasts 2008-06-24
House approves telecom immunity in 'compromise': House approves telecom immunity in 'compromise'Bush finally managed to do in the Constitution and Bill of RightsIn one blow, done, gone, end of the representative republic that used to be the United States of America.Long live the Republic of Socialist Horrors I Totalitarianism.God Save the World Now.How exactly is this...; Tags: Telephony, Telecom & Utilities, telecommunications, telecom immunity, government, Shrub Administration; Discussion threads 2008-06-23
News to Know: Googlenomics; Windows Mobile 7 phones; Broadband hell: Notable headlines: Ryan Naraine: Free Sourcefire tool pinpoints hostile MS Office files Apple security team finds code execution holes in Ruby Google using invalid security certificate Dancho Danchev: Phishers targeting Facebook users, fake logins...; Tags: Security, Google Inc., Phone, Hewlett-Packard Co., Microsoft Windows Mobile, Information Technology, Broadband, Microsoft Corp., Service-Oriented Architecture (SOA), Microsoft Windows, Data Centers, Virtualization, Telecom & Utilities, Web Services, Enterprise Software, Software, Operating Systems, Storage, Hardware, Data Management, David Grober; Blog posts 2008-06-23
The harsh reality of suburban broadband: The harsh reality of suburban broadbandi live in parsippanyand my Optimum line does not go down ever! I've had it for over a year now and I have decided to not even consider switching to FIOS as I have zero issues of any kind. My speed test results are 27468...; Tags: Network technology, Broadband Internet, TELECOMMUNICATIONS, Cable, suburban broadband, harsh reality, broadband, Fios, Verizon Communications Inc.; Discussion threads 2008-06-22
House approves telecom immunity in 'compromise': Congressional leaders reached a compromise on a telecom immunity bill and the House passed it handily 293-129, AP reports. Compromise hardly seems like the word it, though. Listen to Sen. Kit Bond (R-Mo.), the lead Republican negotiator, quoted in the Wall Street Journal: ...; Tags: Immunity, Telephony, Government, Telecom & Utilities, Telecommunications, Networking, Richard Koman; Blog posts 2008-06-20
Openness: I've been privileged to be around some amazing people recently, first at Enterprise 2.0 in Boston and now this week at SuperNova, Wharton Business school's conference, which this year explored "how decentralization and pervasive connectivity are changing our world". My take away word of the...; Tags: Talent, Mozilla Firefox, Collaboration, British Telecommunications, Openness, JP Rangaswami, Sam, Web Browsers, Groupware, Workforce Management, Leadership, Security, Internet, Enterprise Software, Software, Human Resources, Management, Oliver Marks; Blog posts 2008-06-19