christopher lochhead

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Mercury Interactive: After the fall

I caught up with Mercury Interactive's Christopher Lochhead for an update on the situation that resulted in three top executives exiting the company due to apparent financial misdoings. As you would expect, Lochhead, the company's chief marketing officer, is upbeat about the fate of the company. The alleged misdeeds are...

Tags: Christopher Lochhead

Blog posts 2005-11-03

Mercury Interactive goes after wallet share

Earlier this week I attended a dinner, accompanied by a fine Jordan 2001 Cabernet Sauvignon, hosted by Mercury Interactive President and COO Tony Zingale and CMO Christopher Lochhead. The company has made its mark in business technology optimization BTO—getting the most out of complex IT systems and aligning them with...

Tags: Mercury Interactive Corp., Tony Zingale

Blog posts 2005-04-20

Additional Resources

News to know: Less is more, Windows 7, Firefox 3.1, Google

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Mary-Jo Foley: Microsoft plays up ‘less is more’ as its holiday retail message Deb Perelman: Signs your company might soon go belly-up Christopher Lochhead:...

Tags: Google Inc., Larry Dignan, Mozilla Firefox, Microsoft Windows 7, Dana Blankenhorn, Microsoft Windows, Web Browsers, Network-Attached Storage (NAS), Product Marketing, Operating Systems, Software, Internet, Storage, Hardware, Marketing, Sam Diaz

Blog posts 2008-10-16

Orchestria adds controls to the dark matter

"Intelligent electronic control software" doesn't exactly roll off the tongue. It sounds like a concept from past decades used to describe robotic arms on factory floors or SCADA systems. Orchestria has applied the term or phrase to characterize its enterprise solution, which applies policies to messages at rest and...

Tags: Software Infrastructure, Legal, IT Management, General

Blog posts 2007-07-02

Get ready for GBT--Green Business Technology

Guest post: Christopher Lochhead, the former chief marketing officer at Mercury, was the driving force behind the concept of BTO Business Technology Optimization, which is about aligning IT investments deeply with business goals. Now Christopher is thinking “green,” looking at what he is called Green Business Technology GBT. In this...

Tags: Dan Farber, Datacenter, General, Green Business Technology, Green Tech, IT Management, tech industry

Blog posts 2007-06-18

Four steps to creating legendary customer experiences

Christopher Lochhead, the former chief marketing officer at Scient and then at Mercury until the company was sold to HP last year, follows up on his post about having bad customer service experiences with some top tier brands. In this guest post he offers some practical advice for companies that...

Tags: Personal Technology, Innovation, General, E-commerce

Blog posts 2007-04-02

Click here to access our broken Web site, press one to be ignored

Click here to access our broken Web site, press one to be ignoredLet me tell you about Verizon DSLI've had Verizon DSL for years. My new bride has had an old gte account before it was acquired by Verizon several years ago. We purchased a new house and therfore signed...

Tags: E-mail, Web site development, Team management, Broadband Internet, Backups, Cell company, Corporate Service, BellSouth Corp., Acomdata, enclosure, Web site, Web

Discussion threads 2007-03-28

News to know: Metasploit; CS3; Yahoo Mail's storage; Linux hates Ed Bott

Notable headlines:Ryan Naraine: Metasploit 3.0 ships with 177 exploits, 104 payloads. Gallery: Metasploit reloaded right.Yahoo Mail to offer unlimited storage. Techmeme discussion.Guest blogger Christopher Lochhead details customer service in "Click here to access our broken Web site, press one to be ignored."Phil Wainwright: How does Twitter not make money?Donna Bogatin:...

Tags: Microsoft Windows Vista (Longhorn), Operating systems, Microsoft Windows Vista, Adobe Systems Inc., Microsoft Xbox, storage, Linux, Yahoo! Inc., Yahoo! Mail

Blog posts 2007-03-28

Click here to access our broken Web site, press one to be ignored

Christopher Lochhead used to enjoy the executive perks of a Silicon Valley executive--such as instant IT support. He was the chief marketing officer at Scient and then at Mercury until the company was sold to HP last year. Now he is mostly retired, and living life as a well-heeled consumer....

Tags: Web site development, Web technology, Customer relationship management (CRM), Digital media, Digital music, Apple Computer Inc., Web site, Apple Store, Web

Blog posts 2007-03-27

Mercury goes shopping--HP and EMC nowhere to be seen

Rumors have been swirling the HP or EMC would acquire Mercury Interactive, but for now the company is continuing on its own buying binge. "It's further evidence that we want to be the acquiring company as opposed to the acquired company," Christopher Lochhead, Mercury chief marketing officer, told me today...

Tags: Mercury Interactive Corp.

Blog posts 2006-06-13

Mercury automates change control management

I hear a lot about change control these days. During the Churchill Club CIO panel discussion last week, Randall Spratt, CIO of McKesson Corp., talked about the quality of the change management function as an indicator of whether an IT project will succeed or fail. Enterprises are constantly making application,...

Tags: Mercury Interactive Corp.

Blog posts 2006-05-01

Diving into BTO with Mercury's Lochhead

With the priorities of CIOs now focused on methods for intimately linking business and IT, vendors sensing opportunity are gunning for the burgeoning market for next-generation management tools that do just that. One of the leading vendors is Mercury Interactive, also one of the fastest growing software companies today and...

Tags: CMO Christopher Lochhead, information technology

Blog posts 2005-06-03

Business Technology Optimization

Christopher Lochhead of Mercury argues that running IT like a business, or optimizing the business value of IT, is the number one issue in IT today. How can IT deliver value back to the business?

Tags: Strategy, information technology, business technology optimization

Whiteboards 2005-04-04

Business Technology Optimization

Christopher Lochhead of Mercury argues that running IT like a business, or optimizing the business value of IT, is the number one issue in IT today. How can IT deliver value back to the business?

Tags: Business Technology, Strategy, Management, Best Practices, information technology, business technology optimization

Sponsored whiteboards 2005-04-04