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Is it time for a Chief Social Media Officer?

Is it time for a Chief Social Media Officer?CSMO? No.. no more C titlesAlong with CTO, CIO, CSO, CMO CISO.. come on people. There are too many C titles. In most cases CIO's don't sit on the board, CTO's don't sit on the board, CSOs NEVER sit...

Tags: C/C++, Corporate governance, Programming languages, social media, Chief Social Media, C, Is It Time, IS IT, marketing, board

Discussion threads 2009-04-16

Additional Resources

Do former CEOs make better politicians than career diplomats?

Well, The Poll is Evidence of the ProblemAt this point, those who think CEOs would not make good politicians outnumber those who do. But the original question was a comparison; do former CEOs make better diplomats than career politicians? Too many people have still been brainwashed into thinking that politicians...

Tags: Professional development, career, career diplomat, U.S. Congress

Discussion threads 2009-11-17

News to know: Apple tablet; Android; Social Search; Netflix on PS3; Verizon

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.: Jason D. O'Grady: Times exec hints at Apple tablet Larry Dignan: Apple slate "impending," says NYT exec editor; Much...

Tags: NetFlix Inc., Google Inc., Larry Dignan, Phone, Social Search, Sony PlayStation 3, Dana Blankenhorn, Verizon Communications Inc., Andrew Nusca, Apple Inc., Matthew Miller, Sam Diaz, Microsoft Windows 7, Microsoft Windows, Tablets, Service-Oriented Architecture (SOA), Telecom & Utilities, Notebooks, Operating Systems, Software, Hardware, Notebooks & Tablets, Web Services, Enterprise Software

Blog posts 2009-10-27

News to know: FTC, Psystar, Vonage, Apple-Palm, Oracle

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: FTC targets bloggers for disclosure about perks, freebies Richard Koman: FTC publishes final rules on blogger...

Tags: Larry Dignan, Oracle Corp., Vonage Holdings Corp., Palm Inc., Andrew Nusca, Apple Inc., Psystar, FTC, Data Centers, Microsoft Windows, Microsoft Windows 7, Netbooks, Nettops & MIDs, Smart Phones, Handhelds, Desktops, Storage, Hardware, Data Management, Operating Systems, Software, Consumer Electronics, Personal Technology, Sam Diaz

Blog posts 2009-10-06

Enterprise Irregulars Join Social CRM Fray

I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...

Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg

Blog posts 2009-08-12

News to know: Apple security; Windows 7 bug?; Cisco; HP

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ryan Naraine: Apple warns of Mac attack risk via image files About the Mac OS X v10.5.8 Update ...

Tags: Security, Apple Macintosh, Hewlett-Packard Co., T-Mobile, Mary Jo Foley, Apple Inc., RIM BlackBerry, Microsoft Corp., Cisco Systems Inc., Camera, Microsoft Windows 7, Microsoft Windows, 3G, Operating Systems, Software, Cellular Phones, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-08-06

Security risks of Web 2.0 tools should not be overlooked by enterprises, individuals

Like it or not, the use of Web 2.0 technology use in enterprises is here to stay. Even longstanding enterprise software providers, such as Salesforce.com, have created tools for integrating social networks into the customer support and lead generation process. And you'd be hard-pressed to find a Fortune 500 company...

Tags: Jennifer Leggio

Blog posts 2009-08-05

A good fit: Amazon gobbles up Zappos

Amazon said Wednesday that it is acquiring Zappos in a deal worth $847 million. The CEOs of both companies portrayed the deal as an e-commerce learning adventure where both sides can learn from each other and leverage strengths. The combination is an interesting one. Zappos.com, which primarily...

Tags: Amazon.com Inc., Zappos, Larry Dignan

Blog posts 2009-07-22

Trafficking in Michael Jackson

The news of Michael Jackson's death and subsequent coverage of his memorial service brought the Internet to a crawl and saturated even the most robust of content delivery networks. When the King of Pop died last week, I swore that I was going...

Tags: Jason Perlow

Blog posts 2009-07-08

Time to Put A Stake in The Ground on Social CRM

Time to Put A Stake in The Ground on Social CRMThe clarion call it is!Paul, this certainly is the clarion call for action!Am glad you picked up the threads of this fight a couple of weeks back & hope that you have put an end to the bickering! :)I am...

Tags: Advertising & Promotion, Enterprise software, Social CRM

Discussion threads 2009-07-06

Yes We Can -- improve records management

Hi folks, Doc here. Remember when I talked about how U.S. government employees throw out millions of pages every day? Well, on a more hopeful note, I came across a CMSWire article from earlier this year about the impact the new Obama administration may have on records management in the...

Tags: Administration, Marisa Peacock, Records Management, Managerial Accounting, Document Management, Workforce Management, Finance, Enterprise Software, Software, Human Resources, Doc

Sponsored content 2009-07-01

The Real Case in Social Media: Zappos CEO Not All Atwitter About Twitter

When reporting first began on ZDNet’s look at Zappos’ use of social media to build its online retailing business, its CEO, Tony Hsieh, had just crossed 600,000 followers on Twitter. This past week, he passed 800,000. No, the reporting didn’t take that long....

Tags: Phone, Social Media, Twitter, Zappos, Sales Strategy, Sales, Tom Steinert-Threlkeld

Blog posts 2009-06-23

Happy birthday, Social Business: A look back

This week marks the one year since the editors at ZDNet took a chance on the "Social Business" blog. While I had a name change along the way, the content has been pretty consistent. And, if you ask me, I've come into my own. I like the voice this blog...

Tags: Blog, Social Media, September Pandora, November Mumbai Attack, Social Networking, Web 2.0, Public Relations, Blogging, Security, Online Communications, Marketing, Advertising & Promotion, Internet, Corporate Communications, Jennifer Leggio

Blog posts 2009-06-08

Excerpt: Marketing 2.0 From CRM at the Speed of Light 4th Edition

I'm going to try something out here. I am ready to cringe as the tomatoes and old iPods are thrown at me, or the praise is showered on me...oh, wait, that's someone dumping buckets of tar over my head. I'm providing an advance excerpt of Chapter 13 of CRM...

Tags: Advertisement, Attention, CRM, New Competition, Engagement Rating, Marketers, Marketing Professional, Marketing Research, Marketing, Paul Greenberg

Blog posts 2009-05-29

National Archives: What, Me Worry?

National Archives: What, Me Worry?Legitimately do us harm??wtf do u mean"Granular levels of Access" - probably notFor the record so to speak, there is no "National Security Administration". There is the National Archives and Records Administration (NARA - the National Archives) and the National Security Agency (NSA - the communications...

Tags: Government, Vertical industries, National Security Archive, National Archives

Discussion threads 2009-05-26

From 'Payola' to 'Pay for Say': Will Metrics Aid Honesty or Abet Dishonesty in Online Conversation?

Every medium or twist on a medium seems to spawn its own version of hiding the agenda. For decades, radio has had â€" and apparently continues to have â€" its payola problems. One way or another, music jockeys get paid off to play particular songs. ...

Tags: Conversation, Payment, Social Media, Advertiser, Marketers, Conversation Phrase, BlogHer, Blogging, Internet, Tom Steinert-Threlkeld

Blog posts 2009-05-08

The disruptive tectonic forces at the intersection of technology and media

Last week I didn't have much chance to post because I was on four panels and at two conferences. I spent a lot of time talking about the massive disruptive changes happening the in the media industry. It is my favorite subject and it is one I've...

Tags: Silicon Valley, Media Company, Intersection, Media, Media Industry, Media Technology, Advertising & Promotion, Marketing, Tom Foremski

Blog posts 2009-05-02

iPhone users don't use device for work, study says

iPhone users don't use device for work, study saysI use my iPhone for bothThough the "preponderance" of use is personal. I guess a good follow-up question would be, for those of us tho use it primarily for "play", is "Does the iPhone meet your business use needs?" For me the...

Tags: Smart phones, Handhelds, U.S. Marine Corps, iPhone 3, business phone, Apple iPhone, soldier

Discussion threads 2009-04-28

Cisco CTO's 5 Predictions for the Future of Collaboration

Padmasree Warrior is, to quote her biography on their company blog "Cisco Systems’ Chief Technology Officer. As CTO, she is responsible for helping drive the company’s technological innovations and strategy, and works closely with its senior executive team and board of directors to align these efforts with Cisco’s corporate goals....

Tags: Marketing, Social Media, Cisco Systems Inc., Padmasree Warrior, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2009-04-25

Sun CEO's full e-mail to staff; 'not the end of the road'

Not a day too late after the Oracle-Sun deal was announced, Jonathan Schwartz, Sun's chief executive, wrote employees a reassuring internal email. Here's the full text: This is one of the toughest emails I’ve ever had to write. It’s also one of the...

Tags: Oracle Corp., Sun Microsystems Inc., Data Centers, Mergers & Acquisitions, E-mail, Corporate Law, Strategy, Corporate Governance, Leadership, Storage, Hardware, Data Management, Investment, Finance, Online Communications, Business Operations, Management, Andrew Nusca

Blog posts 2009-04-22