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	<title><![CDATA[charles schwab & co. inc. Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/charles+schwab+%26+co.+inc..html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to charles schwab & co. inc.]]></description>
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		<title><![CDATA[What's not dead: Good old-fashioned customer service]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17925-0.html?forumID=1&threadID=64330&messageID=1195254&start=0]]></link>
		<description><![CDATA[What's not dead: Good old-fashioned customer serviceGood Customer Service Keeps Me AroundI agree 100% with they synopsis of your article - good customer service in the end is more valuable to customer retention than any amount of social networking.For example, I do all of my banking through Charles Schwab. ...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 08 May 2009 06:52:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product marketing]]></category>
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		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[customer service]]></category>
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		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[E-trade, Schwab, Google fall victim to "Office Space/Superman 3" attack]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12691-0.html?forumID=1&threadID=48118&messageID=897015&start=0]]></link>
		<description><![CDATA[E-trade, Schwab, Google fall victim to "Office Space/Superman 3" attackSo did they break agreements somewhere?If the companies agree to send this small deposit for free then what did they do wrong? Or is this just the normal case of an individual  being chastised for exploiting a loophole while companies...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 May 2008 07:05:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/regulations.html"><![CDATA[Regulations]]></category>
		<category domain="http://updates.zdnet.com/tags/usa+patriot+act.html"><![CDATA[USA PATRIOT Act]]></category>
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		<category domain="http://updates.zdnet.com/tags/michael+largent.html"><![CDATA[Michael Largent]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
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		<title><![CDATA[E-trade, Schwab, Google fall victim to "Office Space/Superman 3" attack]]></title>
		<link><![CDATA[http://blogs.zdnet.com/security/?p=1194]]></link>
		<description><![CDATA[A greatÂ example of anÂ attack where Web Application Firewalls WAFs, simple scanning tools, HackerSafe certifications, and PCI (it might through some financial controls I'm not aware of) are not going to help you stay secure was posted by Kevin Poulsen over at the crime blog at blogs.wired.com.Â  Poulsen's article states: ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 28 May 2008 06:48:54 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/nathan+mcfeters.html"><![CDATA[Nathan McFeters]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">SCHW,GOOG</category>
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		<title><![CDATA[CIO Sessions: Gideon Sasson of Charles Schwab]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=4087]]></link>
		<description><![CDATA[As part of our CIO Sessions series, I interviewed Gideon Sasson, CIO at the financial services giant Charles Schwab. He has been with Schwab for 11 years, mostly in technology management, but he also did a three-year stint as president of Schwab&rsquo;s Active Trader retail business. Sasson talks openly about...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 08 Dec 2006 05:57:32 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cio+sessions.html"><![CDATA[CIO Sessions]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[IT Management]]></category>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
		<category domain="tickers">SCHW</category>
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		<title><![CDATA[Charles Schwab CIO: Giddeon Sasson]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334813.html]]></link>
		<description><![CDATA[Giddeon Sasson -- the CIO of financial services giant Charles Schwab --  talks openly about mistakes the company made during the dot-com bust. He says a lot has changed since then. The company is focused on clients' needs and IT is more closely aligned with the business.  Sasson...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:41:23 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cio.html"><![CDATA[CIO]]></category>
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		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Charles Schwab CIO: Giddeon Sasson]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334813.html]]></link>
		<description><![CDATA[Giddeon Sasson -- the CIO of financial services giant Charles Schwab --  talks openly about mistakes the company made during the dot-com bust. He says a lot has changed since then. The company is focused on clients' needs and IT is more closely aligned with the business.  Sasson...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:41:23 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cio.html"><![CDATA[CIO]]></category>
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		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
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		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/giddeon+sasson.html"><![CDATA[Giddeon Sasson]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Short Clip: Schwab's recipe for success]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334816.html]]></link>
		<description><![CDATA[Charles Schwab CIO Gideon Sasson outlines the five strategic objectives that guide the financial services company every day. by Administrator]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:33:11 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Short clip: Schwab's recipe for success]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334816.html]]></link>
		<description><![CDATA[Charles Schwab CIO Gideon Sasson outlines the five strategic objectives that guide the financial services company every day.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:33:11 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Short Clip: For Schwab, it's all about the client]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334814.html]]></link>
		<description><![CDATA[Charles Schwab CIO Gideon Sasson explains how innovation begins with clients, not technology. by Administrator]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:27:24 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/leadership.html"><![CDATA[Leadership]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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	</item>
	<item>
		<title><![CDATA[Short clip: For Schwab, it's all about the client]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334814.html]]></link>
		<description><![CDATA[Charles Schwab CIO Gideon Sasson explains how innovation begins with clients, not technology.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:27:24 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Charles Schwab CIO: Giddeon Sasson - Transcript]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334813.html]]></link>
		<description><![CDATA[Dan Farber: Gideon thanks for joining me.    Gideon Sasson: Thank you.    Dan Farber: Now youâ€™ve been at Schwab for about eleven years, and mostly in technology roles, although I do understand that you were head of the active trader department as president for about...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 Dec 2006 15:21:33 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cio.html"><![CDATA[CIO]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business.html"><![CDATA[Business]]></category>
		<category domain="http://updates.zdnet.com/tags/client.html"><![CDATA[Client]]></category>
		<category domain="http://updates.zdnet.com/tags/technology.html"><![CDATA[Technology]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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		<title><![CDATA[Charles Schwab Velocity 4.03 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=407837]]></link>
		<description><![CDATA[Velocity is the desktop trading software developed exclusively for Schwab&apos;s Active Traders. Velocity is easy to use and simple to navigate --- and can be used in conjunction with the powerful research tools at www.schwab.com. And now Velocity does an even better job of keeping investors current on the market....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 20 Jan 2001 00:00:00 -0800</pubDate>
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