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Defining and Valuing IT Services

Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Available Dates and LocationsIT organizations struggle with business-IT alignment and business service management. Challenges are that IT organizations often cannot accurately define what they do, and IT may...

Tags: Information Technology, Challenges, ITIL, It Services, Strategy, Management

Training 2008-06-01

Additional Resources

Nielsen Mobile, an Altor Networks Customer

I recently had the opportunity to speak with Nick Portolese, Senior Manager of Data Center Operations for Nielsen Mobile, an Altor Networks customer. He spent a few moments sharing his experiences with their software. Nick's comments follow. Please tell me who you are and what...

Tags: Network, Environment, Network Security, Server, Virtual Machine, Tool, VMWare ESX, Nielsen Mobile, Altor Networks, Nielsen, Productivity, Data Centers, Ip storage, Networking, Security, Storage, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-11-21

Teaming Up to Crack Innovation and Enterprise Integration

There is a thought provoking piece in the November issue of the Harvard Business Review written by James I. Cash, Jr., Michael J. Earl, and Robert Morison. Morison is an executive vice president and director of research at nGenera Corporation, while Earl and Cash are...

Tags: Innovation, Enterprise Integration, Morison, Distributed Innovation Group, Leadership, Strategy, Enterprise Software, Management, Software, Oliver Marks

Blog posts 2008-11-21

Beggars, and no longer choosers

Detroit, its auto industry and its UAW find themselves facing a whole new era. A Congress that may NOT come across with dollars to keep the Detroit Dinosaurs (that's a management team not an NBA team) playing. And today a new powerful figure in charge of the House...

Tags: Harry Fuller

Blog posts 2008-11-20

Enterprise Mashups: Fostering growth with existing resources.

In business, no two challenges are the same. To be effective now and in the future, organizations must be able to adapt with speed and agility. Read this white paper to learn how enterprise mashups can help you use existing IT assets and projects to solve situational problems and take...

Tags: IBM Corp., Mashup, Collaboration

White papers 2008-11-19

Jerry Yang to step down as CEO, back to Chief Yahoo

Jerry Yang, co-founder and CEO of Yahoo. will step down as CEO as soon as the board of directors finds a replacement, sources told All Things Digital's Boomtown blog today. Techmeme The company made a formal announcement shortly after the blog posting went live. ...

Tags: Jerry Yang, Board, Yahoo! Inc., CEO, Corporate Governance, Business Operations, Corporate Law, Sam Diaz

Blog posts 2008-11-17

iPhone vs. Android development: Day 1

As I mentioned last week I've started learning more about developing for the Apple iPhone. This week I'll be sharing my experiences during a 5-day course on iPhone programming presented by Joe Conway from Big Nerd Ranch. In particular, I'll be pointing out differences between Android and iPhone development. ...

Tags: Apple iPhone, Android, Interface Builder Program, Programming Languages, C/C++, Development Tools, Telecom & Utilities, Java, Software Development, Software/Web Development, Ed Burnette

Blog posts 2008-11-17

Addressing virtualization's achilles heel

The benefits of virtualization are quite obvious but when you start to really increase the density of virtual machines in order to maximize utilization suddenly it ain't such a simple proposition. The latest CPUs from AMD and Intel are more than up to the task of running 10-20 or more...

Tags: Bandwidth, Virtualization, Network Interface Card, Blade, Achilles Heel, VM, Networking, Servers, Hardware, James Staten

Blog posts 2008-11-17

Conversation with Replicate Technologies

Rich Miller, CEO, and Oren Teich, VP Product, both of Replicate Technologies spent a while providing an introduction to the company and an explanation of what they're doing. It was great catching up with both of them. Rich was the CTO of Univa, a company focused on bringing high performance...

Tags: Oren, Data Centers, Cloud Computing, Storage, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-11-17

Preparing for a Flickr Apocalypse (Updated, with Yahoo response)

What would happen to my food blog and precious memories if suddenly all 12,000 of my photos were suddenly to disappear off Flickr? Tuesday's posts by ZDNet's Janice Chen and SAAS Blogger Phil Wainewright scared the living crap out of...

Tags: Yahoo! Inc., Blog, Flickr, Photograph, Flickredit, Blogging, Internet, Jason Perlow

Blog posts 2008-11-14

AMD: Does the resurrection start with 'Shanghai'?

AMD on Thursday launched its Shanghai processor family--the successor to the much maligned Barcelona. The goal: Close the gap on server chips with Intel. The challenge: Convincing customers, shareholders and others in the peanut gallery that a turnaround at AMD is underway. Later today, AMD will try...

Tags: Shanghai, Advanced Micro Devices Inc., Meyer, Asset Management, Manufacturing, Balance Sheets, Semiconductors, Network Technology, Operational Planning, Business Operations, Financial Statements, Financial Accounting, Finance, Hardware, Networking, Larry Dignan

Blog posts 2008-11-13

Live Webcast: Using CRM to Drive Sales in a Slowing Economy

Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many still fail to recognize the concrete value of CRM solutions for higher sales and more effective customer service. However, with the right tools...

Tags: Webcast, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Sales Strategy, Software, Marketing, Sales

Webcasts 2008-11-13

Silicon Valley's top awards

Silicon Valley's 2008 Tech Awards: Technology Benefiting Humanity will be presented at a gala dinner this evening. The keynote speech will be delivered by Mohammad Yunus, the 2006 Nobel Peace Prize winner. I'm looking forward to meeting Mr Yunus as I've been an admirer of his...

Tags: Humanity, Applied Materials Inc., Benefits, Human Resources, Tom Foremski

Blog posts 2008-11-12

JobBlogs: Facebook for business

I've been a little busy over the last few weeks, but it hasn't all been drinking and partying. I've been looking into JobBlogs, which has a highly innovative SaaS appliance, which blends together customer relation management and project management, with social media within business as a main selling point, into...

Tags: Facebook, Software-as-a-service, File Server, Workspace, File Servers, Software As A Service (SaaS), Team Management, Cloud Computing, Blogging, Storage Management, Enterprise Software, Software, Emerging Technologies, Management, Internet, Storage, Hardware, Zack Whittaker

Blog posts 2008-11-12

EIC podcast: Best Buy's fall; Obama's CTO, Microhoo; Search wars

On this week's EIC squared podcast Dan and I talk about the tech economy, Obama's CTO, Yahoo and Microsoft's potential deal with Verizon Wireless. On the economy, Dan and I talk about the downward spiral that's going on with consumer spending. Best Buy is the latest company...

Tags: Best Buy Co. Inc., CTO, Microsoft Corp., Verizon Wireless, Podcasts, Operating Systems, Internet, Software, Larry Dignan

Blog posts 2008-11-12

IDC research shows enterprise SOA adoption deepens based on certain critical practices

According to the same poll ... What are most interesting are the top challenges in implementing SOA. All of our past studies reinforced that skills, availability of skills, and training in SOA continue to be a number one challenge. What's really noticeable now is that setting up an SOA governance...

Tags: SOA, International Data Corp., Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dana Gardner, Organization

Blog posts 2008-11-12

Crisis Averted: A Proactive Approach to Mitigating Disaster

Is your business' network - and the IT staff that runs it - prepared to deal with the unthinkable? Is your data secure? Does your current disaster plan streamline your company's operations? Does it resolve your concerns about power and network outages? View this 1-hour Webcast, sponsored by Qwest Communications,...

Tags: CIO, Qwest Communications Inc., Network, Disaster Recovery, Networking, Data Management

Webcasts 2008-11-12

SAP Makes A Dramatic Move: Ex-Oracle Exec John Wookey To Head up SAP's New On-demand Market Effort

It's hard to know which was more significant, the announcement that SAP is going to tackle on demand at the top of its market, or the name of the person – former Oracle apps exec John Wookey – who was picked to lead the effort. Off the top of my...

Tags: On-demand, SAP AG, Cloud Computing, Joshua Greenbaum

Blog posts 2008-11-11

Live Webcast: The Mobile Workforce: Who is it? What's driving it? How do you manage it?

As the mobile workforce trend continues to grow (IDC predicts there will be 1 billion mobile workers by 2011), business managers and organizations need to embrace practices and technologies that support this movement and enable workers to communicate and collaborate effectively over long distances. Join the live...

Tags: Webcast, Mobile, Citrix Systems Inc., Worker, Mobile Worker, Advertising & Promotion, Marketing

Webcasts 2008-11-11

Seven Data Center Challenges to Consider Before Going Virtual

One of the pillars of the Virtual Data Center is virtual platform infrastructure, or the virtual machine; however virtual platforms are dependent on many other, oft forgotten components of both the physical and virtual data center.

Tags: Data Center, F5 Networks Inc., Data Centers, Storage, Hardware, Data Management

White papers 2008-11-11