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	<title><![CDATA[cgi group inc. Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to cgi group inc.]]></description>
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		<title><![CDATA[CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=375379]]></link>
		<description><![CDATA[CGI Group Inc. is one of the largest IT and business process service firms in North America. The company wanted to improve process for resolving application problems for CGI's top client. CGI Group deployed BMC software for its solution and implemented BMC Application Problem Resolution system to quickly reveal root...]]></description>
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		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/bmc+software+inc..html"><![CDATA[BMC Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+satisfaction.html"><![CDATA[Customer Satisfaction]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[It Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GIB</category>
		<category domain="tickers">BMC,GIB</category>
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		<title><![CDATA[Claims Administration Outsourcing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=146373]]></link>
		<description><![CDATA[Processing insurance claims quickly and accurately is good business. It helps to moderate claim payouts and satisfy policyholders, as well as increase productivity and reduce cost. Outsourcing your claims administration can help you achieve all of these benefits while at the same time freeing you up to focus on your...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Apr 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/administration.html"><![CDATA[Administration]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi.html"><![CDATA[CGI]]></category>
		<category domain="http://updates.zdnet.com/tags/claims+administration.html"><![CDATA[Claims Administration]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/scripting+languages.html"><![CDATA[Scripting Languages]]></category>
		<category domain="http://updates.zdnet.com/tags/insurance.html"><![CDATA[Insurance]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
		<category domain="http://updates.zdnet.com/tags/web+development.html"><![CDATA[Web Development]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+insurance.html"><![CDATA[Corporate Insurance]]></category>
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		<title><![CDATA[Software Assets Management - Modeling Issues and Proposed Models]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=166736]]></link>
		<description><![CDATA[Too often, software intensive organizations can only track the initial assignment of software to a resource but not necessarily thereafter. In such organizations, Software Asset Management SAM is often a reactive process. To improve management of assets, the IT industry can learn from other disciplines, in particular from public works...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 12 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/asset.html"><![CDATA[Asset]]></category>
		<category domain="http://updates.zdnet.com/tags/asset+management.html"><![CDATA[Asset Management]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/modeling.html"><![CDATA[Modeling]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GIB</category>
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		<title><![CDATA[AMS Advantage Financial Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=146270]]></link>
		<description><![CDATA[While some enterprise resource planning ERP software providers assert that public sector organizations should reengineer their financial practices to follow commercial standards, CGI-AMS knows that government accounting has its own set of requirements. Drawing upon more than 30 years of experience in the delivery of public sector software and consulting...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 07 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/public+sector.html"><![CDATA[Public Sector]]></category>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+management.html"><![CDATA[Financial Management]]></category>
		<category domain="http://updates.zdnet.com/tags/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+resource+planning+%2528erp%2529.html"><![CDATA[Enterprise Resource Planning (ERP)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GIB</category>
		<category domain="tickers">GIB</category>
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		<title><![CDATA[AMS Advantage Procurement]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=146307]]></link>
		<description><![CDATA[The public sector procurement process is multifaceted and complex. At the state and local levels, decentralized or disparate organizations, tight budgets, and local control concerns may further complicate a system where fairness and public scrutiny are also key factors. AMS Advantage Procurement was built with these complexities in mind. Designed...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 07 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/public+sector.html"><![CDATA[Public Sector]]></category>
		<category domain="http://updates.zdnet.com/tags/cgi+group+inc..html"><![CDATA[CGI Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/procurement.html"><![CDATA[Procurement]]></category>
		<category domain="http://updates.zdnet.com/tags/purchasing+%2526+procurement.html"><![CDATA[Purchasing & Procurement]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GIB</category>
		<category domain="tickers">GIB</category>
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