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Avaya Case Study: Cendant Mobility: Two of the most stressful situations a person can face in life are changing jobs and moving. Relocating employees of client organizations who are dealing with these activities simultaneously contact Cendant Mobility with multiple issues and pressing time constraints. These customers call with questions regarding car rentals, reimbursement checks, insurance...; Tags: Cendant Mobility, Avaya Inc., Call Centers, Insurance, Customer Relationship Management (CRM), Financial Planning, It Operations, Business Operations, Corporate Insurance, Enterprise Software, Software, Finance; Case studies

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