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	<title><![CDATA[cdb Resources | ZDNet]]></title>
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		<title><![CDATA[Customer Database Pro 6 Rev 110 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=767127]]></link>
		<description><![CDATA[Customer Database Pro CDB is a complete, multi-user, customer database, and help-desk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered by your customers and their resolutions. Logged issues and customer records...]]></description>
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		<pubDate>Tue, 06 Mar 2007 00:00:00 -0800</pubDate>
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		<title><![CDATA[Capacity Management and the CDB: BMC Solutions as the Cornerstone to a Capacity Management Strategy]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=267699]]></link>
		<description><![CDATA[A successful capacity management strategy requires having the resources in place to deliver just-in-time support of the business requirements. Integral to that process is the development of a capacity plan based on the data from a Capacity Management Database CDB. According to the IT Infrastructure Library ITIL, the CDB is...]]></description>
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		<pubDate>Thu, 27 Apr 2006 00:00:00 -0700</pubDate>
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		<category domain="http://updates.zdnet.com/tags/cdb.html"><![CDATA[CDB]]></category>
		<category domain="http://updates.zdnet.com/tags/capacity+management+strategy.html"><![CDATA[Capacity Management Strategy]]></category>
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