ccc

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Carbon Copy Cloner (txt)

Have you ever wanted a simple, complete, bootable backup of your hard drive? Have you ever wanted to upgrade to a larger hard drive with minimal hassle and without reinstalling your OS and all of your applications? Have you ever wanted to move your entire Mac OS X installation to...

Tags: Hard Drive, Apple Macintosh, Disk, Mike Bombich, CCC, Apple Mac OS, Apple Mac OS X, Operating Systems, Desktops, Software, Hardware

Software downloads 2008-07-17

Additional Resources

It's not good for everything, therefore it's not good for anything

It's not good for everything, therefore it's not good for anythingScientific vs. Data Processing: Did you just switch sides?Even in a research institute, most of the people will use boring finance and word processing applications that are well supported on all the major computing platforms. On the other hand, niches...

Tags: INTERNET, Desktops, Operating systems, nich, Sun Ray, mission critical, institute, PC, Sun Microsystems Inc., research institute

Discussion threads 2008-08-06

UPenn says no to Vista SP1

UPenn says no to Vista SP1Here we go againI've been using Vista RTM for well over a year now. Since last month, I've updated 5 computers, from a five year old 2GHz P4 with 768MB and a 40GB hard drive to a high end Q6600 with 4GB of RAM...

Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Windows Vista SP1, UPenn

Discussion threads 2008-03-24

Leopard Time Machine: Don't trust it yet

Leopard Time Machine: Don't trust it yetSounds familiarIs Apple the new Microsoft? Sure sounds like they have borrowed a QA department from Redmond.Even if Leopard Time Machine has issue's...Thats no reason to go back/stay with Tiger, it is an application issue not an OS issue. That said I still...

Tags: Super Duper, Leopard, Time Machine

Discussion threads 2007-11-05

How-to: MacBook Pro hard drive transplant

I recently purchased a new Core 2 Duo MacBook Pro and wanted to share some of the intricacies of swapping out the hard drive.Whenever I place an order for a new just-released machine from Apple I usually buy one of the stock configurations to avoid the potential delay of the...

Tags: hard drive, MBP, MeBook, Hardware, MacBook Pro

Blog posts 2006-11-03

Could Yahoo Music become Apple iPod's Achilles's heel?

Could Yahoo Music become Apple iPod's Achilles's heel?TranslationI want to be perceived as insightful and cutting edge by finding some way of dissing what the majority of people like.Please look up the definition/spelling of Achilles' heelAchilles' heel - A seemingly small but actually crucial weakness.It is a weakness....

Tags: Digital music, Digital media, Achilles, Apple iPod, Yahoo! Inc., Apple Inc.

Discussion threads 2006-01-16

Integrating Sales with Service in Financial Services Customer Care Centers

In order to optimize the value of customer care centers, financial firms must strike a balance between three core objectives: reducing costs, increasing revenue and retaining customers. Learn how an integrated approach can help financial service firms maximize the value of their CCC investments.

Tags: Financial, Financial Service, Customer, Sales, IBM Corp., Financial Planning, Financial Services, Financial Accounting, Finance

White papers 2005-08-01

GuruNet launches new search service

GuruNet launches new search serviceFrom Search to Answers—A Strategy for SuccessBuilding and Serving from its own “AAA: Selected, Categorized, Annotated, Tagged, Multiple Sources of Information” and accessing it through its own “BBB: Hierarchical and Hyper-Linked Master Table of Contents of AAA” in response to a “CCC: Well Formulated Query” is...

Tags: SEARCH, GuruNet Corp., Better Business Bureau, AAA, search technology

Discussion threads 2005-01-04

Accent Blinds Draws ROI in Under a Month With Avaya IP Telephony

Accent Blinds rise from a small family-owned decoration business to one of the leading blind manufacturers in New South Wales is an Australian success story. Accent Blinds was experiencing a loss of income due to unsatisfied customers, it had poor or no reporting tools and a high cost of ongoing...

Tags: Telephony, IP Telephony, ROI, Avaya Inc., VOIP, Telecommunications, Product Marketing, Customer Relationship Management (CRM), Telecom & Utilities, Networking, Marketing, Enterprise Software, Software

Case studies

Service at the Highest Level With mySAP Customer Relationship Management

Loewe offers the whole range of devices for home entertainment: televisions, DVD players, VCRs, audio systems, and multimedia Internet TVs. The mySAP Customer Relationship Management mySAP CRM interaction center forms the basis of the Loewe customer-care center. As one of the key capabilities of mySAP CRM, the interaction center links...

Tags: mySAP, mySAP CRM, Loewe, Customer Relationship Management (CRM), Enterprise Software, Software

Case studies

Siemens Applications Management Center Handles 100% Increase in User Numbers With Just 30% More Staff by Optimizing IT Support with SAP Empowering

Siemens' Applications Management Center AMC in Thailand was recently recertified by SAP as a Customer Competence Center CCC, confirming that it ranks among world-leading organizations for the efficiency and professionalism of its systems management and user support. AMC's teams work closely with SAP to improve their knowledge of the SAP...

Tags: Siemens AG, Information Technology, SAP AG, Applications Management Center, ITIL, It Services, Quality, Process Improvement, Network Administration, Strategy, Business Operations, Networking, Management

Case studies

SAP Case Study: Eskom

South Africa's national electricity utility, Eskom, is one of the top 11 utilities in the world in terms of generation capacity and one of the top 9 in terms of sales. Apart from being old and dating very rapidly, Eskom's financial and commercial systems were not Y2K compliant. Also, most...

Tags: SAP AG, Financial Management, Y2K, Operational Accounting, Financial Accounting, Financial Services, Financial Planning, Finance

Case studies

Headsets.com Relies on Avaya IP Office Solution to Join List of America's Fastest Growing Companies

Headsets.com has been providing headset solutions since 1997, and specializes in the sale and support of headsets, headphones and conference telephones to businesses nationwide. The company was facing the challenge to answer 98 percent of all incoming calls with an available customer service representative, and link all office locations on...

Tags: Phone, Headset, Avaya Inc., Headsets.com, Telecom & Utilities

Case studies

UK Care Agencies Integrate, Improve Services With Information-Gathering Solution

Cambridgeshire County Council CCC provides community care services to Cambridgeshire residents, often working with health care providers. To improve coordination between the two jurisdictions, it wanted to find a way for health and social workers to share information about elderly patients under the care of both disciplines. CCC used Windows...

Tags: Patient, Agency, Health Care, Messaging, Microsoft Corp., Cambridgeshire County Council, Vertical Industries, Healthcare, Benefits, Tablets, Groupware, Enterprise Software, Software, Human Resources, Hardware, Notebooks & Tablets

Case studies

British American Tobacco Improves Support and Reduces Costs With Its SAP-Certified Customer Competence Center

In business for more than 100 years, British American Tobacco BAT is the world's most international tobacco group and the second largest tobacco group employing more than 85,000 people with factories in 66 countries. To ensure that they receive the best service possible, the company set up its own SAP-certified...

Tags: SAP AG, American Tobacco

Case studies

SAP Educational Services Steps in to Keep Operations Running Smoothly

The Mobiliar Group, Switzerland's oldest private insurer, found itself up against a wall when the departure of key members of its SAP Customer Competence Center SAP CCC severely curtailed the organization's ability to serve its internal customers. The SAP CCC provides user support and strategic advice, and performs project management...

Tags: SAP AG, SAP CCC, Project Management, Tools & Techniques, Insurance, Strategy, It Operations, It service Management, Management, Business Operations, Corporate Insurance

Case studies