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ZDNet Resources
- The Sky Is the Limit as Ascent Expands Operations and Customer Service With a Cisco Business Communication Solution
- Ascent Home Loans was experiencing the typical frustrations of an aging PBX telephone system - long waits for faxes, sales people stopping at the office to pick up voicemails, and the company unable to support employees wanting to work from home offices. Ascent was planning to move its headquarters to...
- Tags: Customer Service, Cbeyond Inc., Cisco Systems Inc., Sky
- Case studies
- Cbeyond Communications Driving Rapid Growth of Managed IP Communications Solution Among Small Businesses
- Cbeyond Communications, a member of the Cisco Powered Network Program since 2001, is driving rapid growth of converged voice and data services in the Small-and-Medium Business SMB market. Cbeyond's offering has been extensively embraced by a number of specific business segments, including healthcare, real estate and legal services, and is...
- Tags: Cbeyond Inc., IP, Small Business, Cisco Systems Inc., Networking
- Case studies
Additional Resources
- Conversation with Richard Muirhead of Tideway Systems
- Richard Muirwood, CEO of Tideway Systems, and I had our semi-annual chat the other day. Tideway's Tideway Foundation™is a management tool making it possible for organizations to get a clear understanding of the underlying physical and virtual infrastructure supporting their business applications. They call what they do "dependency mapping." ...
- Tags: Tideway Systems, Richard, Productivity, Data Centers, Storage, Hardware, Data Management, Dan Kusnetzky
- Blog posts 2008-10-11
- Entellium's lost millions
- Larry Dignan outlines the main points of the Entellium fraud. Regardless of the final outcome, there are three glaring questions: How did the CFO and CEO overstate revenues across THREE financial years by a factor of four to five times without someone noticing the obvious problem of...
- Tags: Entellium, Board, Compliance, Corporate Governance, Financial Accounting, Business Operations, Corporate Law, Finance, Dennis Howlett
- Blog posts 2008-10-10
- My three cents: Verizon's text fee could cripple SMS services
- Verizon Wireless dropped a bomb today on companies that send content over SMS text messaging systems. Techmeme Effective Nov. 1, companies that send messages and other notifications to Verizon Wireless customers via SMS text message - that's everyone from Google to Twitter to startups like alerts.com - could be forced...
- Tags: Fee, Verizon Communications Inc., Text Messaging, Messaging, SMS, Verizon Wireless, Twitter, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Sam Diaz
- Blog posts 2008-10-10
- Making the giant health database work for you
- It's these medical records experts whose function has been lost in the translation from paper to magnetic ink, Damianakis concluded, and unless that is recovered digital systems will never work as well as paper. by Dana Blankenhorn
- Tags: Health Care, Health Database, Vertical Industries, Storage, Benefits, Healthcare, Databases, Enterprise Software, Software, Hardware, Human Resources, Data Management, Dana Blankenhorn
- Blog posts 2008-10-10
- The elephant in the room: SOA and the economy
- We've all been distracted by events in the economy over the past few weeks, and let's face it, it makes for a very large elephant in the room when we talk about SOA. All debates about REST, SOAP, Java, .NET, JSON, ESBs, WOA won't mean a thing...
- Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2008-10-10
- Microsoft: How we'll take on VMware
- The software maker believes it has the tools and the right price point to beat VMware in the battle for the virtualisation market. Microsoft has a three-pronged strategy to beat VMware in the virtualization market, according to the company's senior director for virtualization product management, Zane Adam. ...
- Tags: Hypervisor, VMware Inc., Microsoft Corp., Cloud Computing, Storage Management, Utility Computing, Hardware, Storage, Colin Barker ZDNet.co.uk, virtualization, Microsoft, VMWare
- News items 2008-10-10
- Forrester: Credit crunch may freeze tech services projects
- Forrester Research in a report is confirming that the credit crunch is beginning to hit technology services firms. The extent of the damage is unclear, but IBM's lower-than-expected third quarter revenue its earnings are stronger than expected may indicate something worse is afoot. Forrester's...
- Tags: Service Provider, IBM Corp., Forrester Research Inc., Business Services, Financial Accounting, Finance, Larry Dignan
- Blog posts 2008-10-10
- Virtualization 2.0 panel recording from NGDC is available
- Back in August, I had the opportunity to moderate a panel at the Next Generation Data Center Conference, entitled "Virtualization 2.0".The panel included Albert Lee, Chief Strategy Officer and Board Director of xkoto, Greg O'Connor, CEO of Trigence, Jonah Paransky, Marketing VP of StackSafe and Lawrence Stein, Engineering VP of...
- Tags: Panel, StackSafe, Virtualization, Cloud Computing, Storage Management, Utility Computing, Corporate Governance, Hardware, Storage, Business Operations, Corporate Law, Dan Kusnetzky
- Blog posts 2008-10-10
- easyStock DataGenerator (exe)
- With easyStock DataGenerator the user can produce random generated stock price data. The data looks like real stock prices but is not. User may use this type of data to test trading systems against 100% unknown data. Up to 50000 data periods are possible (end of day = 200 years)....
- Tags: Stock Price, Stock, Data, easyStockDater, Output Format, Investment, Financial Accounting, Finance
- Software downloads 2008-10-10
- Stackz Dictionary Edition (msi)
- Stackz Dictionary Edition is a flashcard organizer with a Japanese and Chinese dictionary integration. The Stackz visualization concept lets keep the overview over large amounts of items to be learnt by classifying the words according to two fundamental attributes: The proficiency level (known/unknown), and the refresh state (fresh/old). The state...
- Tags: Card, Item, MindDate Software, Stackz Dictionary Edition, Microsoft Windows, Operating Systems, Software
- Software downloads 2008-10-10
- MS Patch Tuesday heads-up: 11 bulletins, 4 critical
- It will be a very busy Patch Tuesday for administrators managing Microsoft Windows computer systems. According to Microsoft's advance notice mechanism, 11 security bulletins will drop next Tuesday (October 14, 2008), covering a wide range of serious vulnerabilities. Four of the 11 bulletins are...
- Tags: Vulnerability, Exploit Code, Microsoft Corp., Bulletin, Security, Ryan Naraine
- Blog posts 2008-10-09
- Mac OS X Patch Day: 40 security flaws fixed
- Apple has shipped another whopper of a patch to cover a total of 40 documented vulnerabilities affecting the Mac OS X ecosystem. The Security Update 2008-007, available for Tiger and Leopard, covers a range of third-party components and Mac OS X flaws that could users at risk...
- Tags: Apple Macintosh, Vulnerability, Arbitrary Code Execution, Application Termination, Apple Mac OS X, Security, Operating Systems, Software, Apple Mac OS, Ryan Naraine
- Blog posts 2008-10-09
- What's a Little Money Between Friends?
- Gaming Incentive Systems Joel Spolsky (www.inc.com/keyword/spolsky) wrote a nice piece in the October 2008 issue of Inc. magazine. The article, Sins of Commissions, provides a cautionary tale to executives who are contemplating the addition of or changes to sales incentives in their workforce. ...
- Tags: Incentive, Commission, Joe, Sales Force Management, Sales Strategy, Sales, Brian Sommer
- Blog posts 2008-10-09
- Desktone "Desktops as a Service"
- I had the opportunity to chat with Desktone about their recent announcements. In the last little while they announced a pilot of virtual desktops as a service and partnerships with both Wyse and Microsoft. Here's what Desktone had to say in the desktop as a service announcement: Desktone,...
- Tags: Virtual Desktop, Desktone Inc., Desktop Virtualization, Desktops, Hardware, Dan Kusnetzky
- Blog posts 2008-10-09
- Palin the reformer? In fact, a pattern of stonewalling and hiding
- The Associated Press takes a hard look at Sarah Palin's spotty – perhaps, hypocritical – record on open government and online transparency. She claims to be a reformer who will bring to Washington the government openness she says she established in Alaska. But the AP's review of her...
- Tags: Associated Press, Alaska, Sarah Palin, E-mail, Online Communications, Richard Koman
- Blog posts 2008-10-08
- Where are all the programmers?
- Where are all the programmers?It's worse than you think!I'm in SO CAL. The market for good communicating and highly technical developers vanished back in 2000 with the .com meltdown. The guys from India and China are bright, but come on, business rules that are highly complex are missed when you...
- Tags: Development tools, programmer, software development
- Discussion threads 2008-10-08
- Have we all become a bunch of anxious, depressed, sleep-deprived irritable stress-heads?
- Let's face it, the last month or so has been a challenge for just about anyone's tolerance of stress and has made even the most "stable" of us question our own emotional and mental health. But I've discovered that IT workers in particular, or anyone who...
- Tags: Sleep, Job, Beverage, Health Care, Computer, Recruitment & Selection, Benefits, Vertical Industries, Healthcare, Food & Beverage, Productivity, Human Resources, Workforce Management, Enterprise Software, Software, Manufacturing, Jason Perlow
- Blog posts 2008-10-08
- Palin e-mail hacker indicted, pleads not guilty. Is justice being served?
- Palin e-mail hacker indicted, pleads not guilty. Is justice being served?RE: Palin e-mail hacker indictedIf someone opened your U.S. mail box and took your mail he or she would be prosecuted and possibly jailed . . . this is no different.RE: Palin e-mail hacker indicted, pleads not guilty. Is justice...
- Tags: Social Security, Palin, Palin e-mail hacker, e-mail hacker, e-mail
- Discussion threads 2008-10-08
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