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	<title><![CDATA[case management Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/case+management.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to case management]]></description>
	<s:counts start="0" returned="20" found="53" />
	<language>en-us</language>
	<item>
		<title><![CDATA[TestLog 3 build 1027 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1156373]]></link>
		<description><![CDATA[TestLog is an integrated test case management system. It provides a tool for test teams to create and update effective test cases. TestLog places a large emphasis on requirements management, as inefficiencies in this area are among the most serious causes of slippages, setbacks and even failures in the software...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 21 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software+product.html"><![CDATA[Software Product]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/passmark+software.html"><![CDATA[PassMark Software]]></category>
		<category domain="http://updates.zdnet.com/tags/testlog.html"><![CDATA[TestLog]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Independent Research Analyst's Perspective: Case Management: The Dynamic Business Application Imperative]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1151281]]></link>
		<description><![CDATA[Case management is everywhere, in every industry. But traditional approaches have resulted in overly rigid and brittle implementations that are difficult to build and maintain. The presenter of this webcast will talk about the latest trends and best practices in building case-based applications and solutions. The attendee will learn how...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 17 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/business+application.html"><![CDATA[Business Application]]></category>
		<category domain="http://updates.zdnet.com/tags/emc+corp..html"><![CDATA[EMC Corp.]]></category>
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		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EMC</category>
		<category domain="tickers">EMC</category>
	</item>
	<item>
		<title><![CDATA[Nonprofit Agency Implements Case Management Solution to Better Protect Children]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152553]]></link>
		<description><![CDATA[In 2008, the nonprofit group Child Focus processed 109,971 calls to its hot line. To manage the resulting information, reports, child cases, and partner contact information, employees used a number of applications. This resulted in inefficiencies and siphoned off precious time needed to locate missing children. Managers implemented Microsoft Dynamics...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 16 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/agency.html"><![CDATA[Agency]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[TestTrack TCM 2010.0.1 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1141769]]></link>
		<description><![CDATA[TestTrack TCM, a highly scalable, cross-platform test case management solution, manages all areas of the software testing process including test case creation, scheduling, execution, measurement, and reporting. Easy to install, use, and maintain, TestTrack TCM features comprehensive workflow and process automation, easy customizability, advanced filters and reports, and role-based security....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 15 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/seapine+software.html"><![CDATA[Seapine Software]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
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		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+mac+os.html"><![CDATA[Apple Mac OS]]></category>
	</item>
	<item>
		<title><![CDATA[Case Management System Based on Wireless Telecommunications]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1196341]]></link>
		<description><![CDATA[At Statistics Finland the CAPI system was introduced in 1993 for the use of the Social Survey Unit (see Kuusela, 1995). Since then the system has been renovated several times. The most important change was in mid 90s when the Case Management System CMS was renewed from trivial (all interviewers...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 20 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless.html"><![CDATA[Wireless]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Case Management for Lawyers 3.32 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=996671]]></link>
		<description><![CDATA[Micro Area Case Management for Lawyers contains all the features you could need in one package. Assume that Case Management for Lawyers saves you 20 minutes a day. If you charge $140 an hour a very low estimate, then that translates to $47 a day. That&apos;s $235 a week, $940...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 04 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/lawyer.html"><![CDATA[Lawyer]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/micro+area+software.html"><![CDATA[Micro Area Software]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Lithium Network Monitoring Platform 4.9.2.1 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=967565]]></link>
		<description><![CDATA[LITHIUM Network Monitoring Platform is an integrated and feature rich network, server and appliance monitoring and management platform. Designed to provide an end-to-end Mac OS X solution, Lithium includes automated device monitoring, out-of-the-box support for SNMP and an integrated trouble-ticket case management system.  The platform is built around a...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 22 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[Network]]></category>
		<category domain="http://updates.zdnet.com/tags/monitoring.html"><![CDATA[Monitoring]]></category>
		<category domain="http://updates.zdnet.com/tags/network+monitoring.html"><![CDATA[Network Monitoring]]></category>
		<category domain="http://updates.zdnet.com/tags/lithiumcorp.html"><![CDATA[LithiumCorp]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+mac+os+x.html"><![CDATA[Apple Mac OS X]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+mac+os.html"><![CDATA[Apple Mac OS]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/network+administration.html"><![CDATA[Network Administration]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
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		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[TestTrack TCM 2009 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=953869]]></link>
		<description><![CDATA[TestTrack TCM, a highly scalable, cross-platform test case management solution, manages all areas of the software testing process including test case creation, scheduling, execution, measurement, and reporting. Easy to install, use, and maintain, TestTrack TCM features comprehensive workflow and process automation, easy customizability, advanced filters and reports, and role-based security....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 31 Mar 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/seapine+software.html"><![CDATA[Seapine Software]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/soap.html"><![CDATA[SOAP]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+mac+os+x.html"><![CDATA[Apple Mac OS X]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+mac+os.html"><![CDATA[Apple Mac OS]]></category>
	</item>
	<item>
		<title><![CDATA[DocuLex Champions Efficient Case File Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1097167]]></link>
		<description><![CDATA[500 Cubic feet - 40,000 cases - 1,250,000 images per year. If a document was needed for review, it had to physically be retrieved from a central storage room and viewed on microfilm or paper. The Office of the Public Defender, Tenth Judicial Circuit needed for review, it had to...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 20 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/doculex.html"><![CDATA[DocuLex]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
	</item>
	<item>
		<title><![CDATA[PassMark TestLog 3.0 Build 1025 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=667013]]></link>
		<description><![CDATA[TestLog is an integrated test case management system. It provides a tool for test teams to create and update effective test cases. TestLog places a large emphasis on requirements management, as inefficiencies in this area are among the most serious causes of slippages, setbacks and even failures in the software...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 06 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software+product.html"><![CDATA[Software Product]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/passmark+software.html"><![CDATA[PassMark Software]]></category>
		<category domain="http://updates.zdnet.com/tags/testlog.html"><![CDATA[TestLog]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[SmartDraw Healthcare Edition 2009.5 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=840201]]></link>
		<description><![CDATA[Create presentation-quality medical and healthcare graphics of all kinds in just minutes. Make anatomical diagrams, patient education hand-outs, case management timelines, work schedules, treatment protocols, presentations, medical illustration, genealogy charts, office layouts using easy-to-use SmartTemplates. Includes 100 high-quality anatomical illustrations from Lippincott and Netter Images as well as over 1,500...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/patient.html"><![CDATA[Patient]]></category>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/smartdraw.html"><![CDATA[SmartDraw]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Raad Voor de Kinderbescherming NL Better Protects Children With Case Management Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393789]]></link>
		<description><![CDATA[Raad voor de Kinderbescherming NL conducts its work from 22 locations. In the past, all regions used their own unique versions of systems and databases to handle the influx of data. Therefore, the information about children and their families was severely divided. Often, as a case moved from region to...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/region.html"><![CDATA[Region]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[eTRIM - Building an Effective Case Management Structure to Drive Business Forward]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=911523]]></link>
		<description><![CDATA[The City of Ryde is a dynamic and innovative Council which aims to provide helpful and effective services and advice to the community. NSW government initiatives outlined in the State Plan for delivering better planning services and reducing red tape. As a solution NSW Designed, developed and introduced 'eTRIM' case...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+content+management.html"><![CDATA[Enterprise Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[CleverTrack 4 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=828833]]></link>
		<description><![CDATA[CleverTrack is an extremely powerful tool designed for test case management, quality assurance and bug tracking. CleverTrack has all the necessary administrative functions associated with planning, control and evaluation of tests. This version is the first release on CNET Download.com.   ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 27 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/cleverbee.html"><![CDATA[Cleverbee]]></category>
		<category domain="http://updates.zdnet.com/tags/clevertrack.html"><![CDATA[CleverTrack]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[DePaul University Transforms Student Services and Support With Case Management System]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=382702]]></link>
		<description><![CDATA[DePaul University is the largest Catholic university in the nation, enrolling more than 23,000 students. DePaul University wanted to fulfill the university's vision to provide the best customer service and student experience. The challenge was to personalize communications and increase student retention. DePaul University implemented Oracle's PeopleSoft Enterprise Customer Relationship...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/depaul+university.html"><![CDATA[DePaul University]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Streamline and Automate Grants Management - Part 3]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=968357]]></link>
		<description><![CDATA[The presenter of this webcast addresses Connected Government Trends with EMC Collaborative Case Management Solutions, the attendee will hear about best practices for moving agencies beyond slow, inconsistent, error-prone, labor-intensive, paper-based case management processes. EMC Documentum solutions for grants management help agencies take control of the process for greater accuracy,...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 13 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/streamline.html"><![CDATA[Streamline]]></category>
		<category domain="http://updates.zdnet.com/tags/emc+corp..html"><![CDATA[EMC Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EMC</category>
		<category domain="tickers">EMC</category>
	</item>
	<item>
		<title><![CDATA[Buying From the Grid: Case Management Software as a Service]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=966707]]></link>
		<description><![CDATA[The cost of procuring, implementing and maintaining a powerful case management software application is often a heavier burden than most agencies realize. Due to the high costs associated with maintaining hardware infrastructure and dedicated IT staffs, many agencies are now beginning to search for alternatives to traditional, on-premise software implementations....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 10 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/agency.html"><![CDATA[Agency]]></category>
		<category domain="http://updates.zdnet.com/tags/grid.html"><![CDATA[Grid]]></category>
		<category domain="http://updates.zdnet.com/tags/new+dawn+technologies.html"><![CDATA[New Dawn Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Dutch Child Protection Board Streamlines Processes With Scalable Case Management Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=357338]]></link>
		<description><![CDATA[The Dutch Child Protection Board, part of the Ministry of Justice, defends and protects the rights of children who are at risk relative to their development and upbringing. The Dutch Child Protection Board wanted to connect the systems and databases supporting the board's 22 sites and make management and policy...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Tue, 01 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/board.html"><![CDATA[Board]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+governance.html"><![CDATA[Corporate Governance]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[United Kingdom Software Provider Cuts Development Time by 20 Per Cent]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=348362]]></link>
		<description><![CDATA[FWBS, a leading United Kingdom software developer and Microsoft Gold Certified Partner, specialises in IT solutions for corporate professionals, including law firms. The company aims to enhance the business value of its case management software by integrating the latest Microsoft technologies and delivering new feature sets to its customers. To...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Mar 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[New Dawn Technologies Case Study: Walton County Probation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=960967]]></link>
		<description><![CDATA[The Walton County Probation in Walton County, Florida is responsible for providing probation services in the county as requested by the county's judges, in accordance with Florida statutes. In order to meet the varying requirements of the court docket and the judge, Walton County Probation needed a case management system...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 17 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/case+management.html"><![CDATA[Case Management]]></category>
		<category domain="http://updates.zdnet.com/tags/new+dawn+technologies.html"><![CDATA[New Dawn Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
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