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- CallPilot Release 5.0 Installation and Configuration
- View Available Dates and LocationsThis training course is designed for distributors and installation technicians whose job function includes installation, configuration, and basic system maintenance responsibilities on the CallPilot unified messaging system. In this course, you will experience a typical CallPilot system installation, learning each step in...
- Tags: Knowledge, Installation, CallPilot, CallPilot Software, Microsoft Windows, Strategy, Networking, Operating Systems, Software, Management
- Training 2009-05-01
Additional Resources
- Nortel Contact Center Manager 7.0 Installation and Configuration
- View Available Dates and LocationsThis course is designed for personnel responsible for installing and configuring the Nortel Contact Center Manager. This course will guide you through installation and configuration of the Contact Center Manager Server CCM Server and the Contact Center Administration Manager CCMA....
- Tags: Nortel Networks Corp., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Training 2009-05-01
- BCM Boot Camp
- View Available Dates and LocationsThis Classroom Learning Boot Camp is for customer service representatives and personnel responsible for the installation configuration operation and support of BCM50 Release 3.0 BCM200/400 Release 4.0 and BCM450 Release 1.0 systems. This 7.5-day course includes information from courses 6045C/X...
- Tags: Global Knowledge, Course, Telephony, VOIP, Telecommunications, Networking
- Training 2009-05-01
- IP Contact Centre Increases Staff Productivity and Improves Service for Residents
- Rushmoor Borough Council wanted to upgrade its existing data infrastructure with new Voice over IP VoIP technology to meet the Council's ICT strategic objectives, improve efficiency and enhance service for local residents. Rushmoor deployed a cost-effective, scalable and easy-to-manage IP telephony solution, to increase efficiency and service capability. Based on...
- Tags: Nortel Networks Corp., IP, VOIP, Telephony, Network Technology, Networking, Ethernet, Telecommunications
- Case studies 2008-02-26
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The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
A simplified IT environment isn't just less complex. It's also more reliable. Standardize on a single Linux platform with SUSE Linux Enterprise from Novell, and get the world's most interoperable Linux
