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- The Process of Customer Satisfaction
- The nature of the call centre business entails a fair degree of customer interaction, it is for this purpose that the performance of call centres is judged by standards of customer service delivery. All call centre businesses have an emphasis on service delivery in their mission statements, citing customer satisfaction...
- Tags: Customer Service, Customer Satisfaction, CallCare Consulting, Call Centre, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
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