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	<title><![CDATA[cable industry Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to cable industry]]></description>
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		<title><![CDATA[Comcast CEO kinda, sorta gets there are "horrific" customer service problems]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10537-0.html?forumID=1&threadID=41457&messageID=767010&start=0]]></link>
		<description><![CDATA[Comcast CEO kinda, sorta gets there are "horrific" customer service problemsHe doesnt get it...He is just adding a bigger band-aid with adding more call support staff.  You need to step back and look at those 250 million calls and sort out the 10-100 reasons and work on resolving the...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 Nov 2007 07:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/comcast+corp..html"><![CDATA[Comcast Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/cable.html"><![CDATA[cable]]></category>
		<category domain="http://updates.zdnet.com/tags/sorta.html"><![CDATA[sorta]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://updates.zdnet.com/tags/service+call.html"><![CDATA[service call]]></category>
		<category domain="http://updates.zdnet.com/tags/cable+industry.html"><![CDATA[cable industry]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CMCSA</category>
		<category domain="tickers">CMCSA</category>
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		<title><![CDATA[FCC backs away from cable regulation plan]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1035-0.html?forumID=1&threadID=41461&messageID=767077&start=0]]></link>
		<description><![CDATA[FCC backs away from cable regulation plancompetitive industry???[i]Beyond doubts over the data, many Republicans, including lawmakers who have written to the FCC, have fundamental objections to imposing new federal regulations on an industry they say is competitive.[/i]These guys must get lots of bribes to say with a straight face that...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 Nov 2007 06:54:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network technology]]></category>
		<category domain="http://updates.zdnet.com/tags/now+let.html"><![CDATA[Now Let]]></category>
		<category domain="http://updates.zdnet.com/tags/cable+monopoly.html"><![CDATA[cable monopoly]]></category>
		<category domain="http://updates.zdnet.com/tags/cable+industry.html"><![CDATA[cable industry]]></category>
		<category domain="http://updates.zdnet.com/tags/cable.html"><![CDATA[cable]]></category>
		<category domain="http://updates.zdnet.com/tags/fcc.html"><![CDATA[FCC]]></category>
	</item>
	<item>
		<title><![CDATA[Senators criticize .com price increases]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=25415&messageID=476602&start=0]]></link>
		<description><![CDATA[Senators criticize .com price increasesWith the mini-monopolies the cable industry has, why aren't they rememberedAfter all, I'm stuck with comcast and can't switch to roadrunner despite the advert for roadrunner's service in my area...Want prices to go down?  De-segregate the cable industry.Why?"Sen. Gordon Smith, an Oregon Republican, questioned why...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 20 Sep 2006 14:20:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/verisign+inc..html"><![CDATA[VeriSign Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/gordon+smith.html"><![CDATA[Gordon Smith]]></category>
		<category domain="http://updates.zdnet.com/tags/cable.html"><![CDATA[cable]]></category>
		<category domain="http://updates.zdnet.com/tags/cable+industry.html"><![CDATA[cable industry]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VRSN</category>
		<category domain="tickers">VRSN</category>
	</item>
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		<title><![CDATA[Public TV, cable industry ink digital deal]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1040-0.html?forumID=1&threadID=7918&messageID=159156&start=0]]></link>
		<description><![CDATA[Public TV, cable industry ink digital dealWhy do all PR people write like this?"Cable operators recognize that public TV has been a leader in producing new and compelling digital television content," NCTA chief executive Robert Sachs said in a statement. "Through the agreement, the cable industry is ensuring that our...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 01 Feb 2005 13:30:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/cable.html"><![CDATA[cable]]></category>
		<category domain="http://updates.zdnet.com/tags/cable+industry.html"><![CDATA[cable industry]]></category>
		<category domain="http://updates.zdnet.com/tags/robert+sachs.html"><![CDATA[Robert Sachs]]></category>
		<category domain="http://updates.zdnet.com/tags/tv.html"><![CDATA[TV]]></category>
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