<![CDATA[ca unicenter and service desk Resources | ZDNet]]> en-us <![CDATA[CA Leverages Its Own Product - Unicenter ServicePlus Service Desk to Manage Worldwide Help Desk]]> <![CDATA[Ease of Upgrading and Enhancements in Unicenter Service Desk r11]]> <![CDATA[Unicenter ServicePlus Service Desk at the Heart of the New Help Desk at illycaffe]]> <![CDATA[Tabcorp Holdings Limited Bets on Unicenter Network and Systems Management and Unicenter Service Desk to Win ITIL Benefits]]> <![CDATA[Holmesglen Institute Saves 20 Hours Per Week on Data Entry With Unicenter ServicePlus Service Desk]]> <![CDATA[Finisar Corporation Uses Unicenter ServicePlus Service Desk to Implement ITIL Best Practices and Address Sarbanes-Oxley (SOX) Compliancy Requirements]]> FNSR FNSR <![CDATA[Abilene ISD Increases Issue Close Rate by 200%, and Reduces Response Times by 40% With CA Unicenter Service Desk and CA's Desktop and Server Management]]> <![CDATA[African Bank Achieves 97% SLA Compliance With Its Suppliers Using CA's Unicenter ServicePlus Service Desk]]> <![CDATA[Alcatel Significantly Boosts Service Desk Productivity and Reduces Costs With CA's Unicenter Solutions]]> ALA ALA <![CDATA[Arcelik Achieves 98% Customer Satisfaction and Saves ?420,000 With Unicenter ServicePlus Service Desk]]> <![CDATA[CA Relies on Its Own Unicenter Network and Systems Management r11.1 and Unicenter Service Desk r11.2 Solutions to Ensure Service Availability Company-Wide]]>