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CRM, Heroism and 26/11 in India: I imagine you're wondering what one has to do with the other since they're terms not associated with one another. Let me tell you a story: Back in late January of this year, I went to Mumbai to keynote and teach at a conference on Loyalty and...; Tags: India, Mumbai, Guest, CRM, BVIMSR, Advertising & Promotion, Customer Relationship Management (CRM), Corporate Insurance, Business Security, Homeland Security, Enterprise Software, Marketing, Software, Business Operations, Government, Paul Greenberg; Blog posts 2009-05-05

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