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business service management (70 results)
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- Deploying Ethernet Access for Business Services
- The leading provider of telecommunications services in Switzerland, Swisscom wanted to stay ahead of the competition with best-in-market business services and enable more bandwidth for video and other services demanded by corporate customers. The challenge was to simplify the infrastructure to keep operating costs low and enable more flexible service...
- Case studies 2008-06-01
- How to sell SOA: business first, technology later
- How to sell SOA: business first, technology laterSelling SOAJoe,This is Mike. Thanks for the plug but somehow you inserted 3 typos into my quotes.SOA-approach not sequential, but concurrentlySOA is not a sequential initiative but a concurrent one ïn all domains. It is modern business practice to look at the...
- Discussion threads 2007-09-25
- Business Service Management Puts You Ahead of the ITIL V3 Curve
- With the release of IT Infrastructure Library ITIL version 3 (ITIL V3), it's clear that ones goal as an IT professional has changed. One is no longer tasked with aligning IT with the business. Now one's goal is to integrate IT with the business. The distinction between IT and the...
- White papers 2007-08-23
- Developing Adaptive Composite Business Services Using WebSphere Business Services Fabric: Part 3 - CBS Modeling, Ontology Editing, and Policy Simulation
- This series of paper discusses the end-to-end process of creating composite business services with IBM WebSphere Business Services Fabric Version 6.0.2.Part 1 introduces the idea of composite business services, and how WebSphere Business Services Fabric supports the development of these services. Part 2, explains how WebSphere Business Services Fabric can...
- White papers 2007-08-22
- Achieving Business Service Management Value Within Mainframe Environments
- Mainframes continue to evolve to meet changing business needs. Today's mainframes host critical data, process critical transactions, and host many essential components of customer-facing, Web-based applications. Although no longer the single dominant platform, mainframes remain vital to one's business. The evolution of the mainframe from a single dominant platform to...
- White papers 2007-07-19
- SaaS Opens Up SOA Beyond the Firewall
- The convergence of service-oriented architecture and Software as a Service lays open the possibilities of bringing in services from outside the firewall, which can be "snapped" into place within a company's infrastructure. This also means that services a company creates can be introduced to a broader market beyond the firewall.Miko...
- Blog posts 2007-06-04
- Make Composite Business Services Adaptable With Points of Variability, Part 2: Using Dynamic Service Mediation in WebSphere Business Services Fabric
- Explore options for building Points Of Variability POV in Service-Oriented Architecture SOA composite business services in this series. A common requirement for POVs is to be able to easily change the behavior of a service, despite differences in client organization, processes, technology, or business relationships. IBM WebSphere Business Services Fabric...
- White papers 2007-05-08
- Readen Commerce mashes up Total Dining Experience
- Readen Commerce has developed a comprehensive Web-based platform for handing employee business services, such as airline tickets, car rentals, car services, event tickets and package shipping, within corporations. I wrote about Rearden Commerce when it first launched in 2005. The latest element of the Rearden Commerce service, which works with...
- Blog posts 2007-05-07
- Make Composite Business Services Adaptable With Points of Variability, Part 1: Choosing the Right Implementation
- Explore options for building Points Of Variability POV in Service-Oriented Architecture SOA composite business services in this series. This paper provides an overview of the different options for designing and developing composite business services to cope with change and describes the features and capabilities in IBM WebSphere software that can...
- White papers 2007-04-10
- Developing Adaptive Composite Business Services Using WebSphere Business Services Fabric, Part 1 - Introducing IBM's New Platform for Business Service Modeling, Assembly, and Deployment
- With Service-Oriented Architecture SOA, a business can be visualized as a collection of loosely coupled reusable building blocks, called business services. A business service, which can be derived from freestanding components, derived from disparate legacy IT assets (such as legacy systems, packaged applications, custom applications, and so on), or provided...
- White papers 2007-04-04
- The Web grows up
- Part of the reason people get dissatisfied with terms like Web 2.0 and Web 3.0 is that we all know the Web is an unfinished project and were somewhat impatient to see some more progress made on getting it built. So its good when an announcement comes along that suggests...
- Blog posts 2006-11-15
- Business services powered by SaaS
- One of the unspoken convergences of current times is the joining together of business service providers with on-demand application vendors. ADP's recent acquisitions of on-demand vendors Employease and VirtualEdge is a notable example, but it's far from being an isolated case. Last week I noted CRM provider RightNow's work with...
- Blog posts 2006-10-24
- Yes, SOA reuse is a reality -- and here's where...
- Yes, SOA reuse is a reality -- and here's where...Actually, Joe, we agreeI don't think David and I are really disagreeing here, Joe. Here's my perspective:- some organizations clearly can achieve reuse of business services; many already have, as David points out.- doing this requires more focused effort than the...
- Discussion threads 2006-10-12
- Orange Business Services Helps France Benefit From Fast-Track Roadmap to the Hospital of the Future
- Orange Business Services is a truly unique global operator which delivers the benefits of the convergence of voice, data, and video applications. They needed to develop strong value proposition for the healthcare sector and provide end-to-end solution - acquiring systems integration expertise to extend managed service offering. The challenge was...
- Case studies 2006-10-01
- Cerner Takes Business Service Management Approach to Ensure Availability of Critical Healthcare Systems
- Cerner Corporation is the leading supplier of information technology to the healthcare industry. Cerner wanted to connect the appropriate persons, knowledge, and resources to achieve optimal healthcare outcomes. The challenge was to link IT components to the goals of the business to ensure availability of applications that support healthcare systems....
- Case studies 2006-06-01
- The Definition of a Business Service for Customer Data Integration
- With the rapid growth in interest in customer data integration CDI applications and service oriented architectures SOAs, many vendors have rushed to define their solutions as customer data integration CDI, service-oriented applications. One of the key points of difference is each vendor's definition of business service. This is a critical...
- White papers 2006-03-01
- Business Class Services Over a GPON Network
- Typically, businesses are served over a protected network with tight tolerances of parameters such as jitter and wander. A GPON network is an attractive way to deliver residential services because it is usually deployed in an unprotected mode, which makes it less expensive. A GPON network can provide the reliability...
- White papers 2006-02-20
- 87% of employees know of company-preferred vendors, but only 38% consistently buy from them
- Lieberman Research Worldwide conducted a 15-minute online survey among 500 US knowledge workers employed by businesses with annual revenues of $100 mln or more. Employees feel it is OK to go outside of company policies when purchasing business services. In fact, 87% of surveyed employees said that although they are...
- Blog posts 2006-02-15
- Microsoft happy to kill off other ISVs' code businesses, but not it's own
- Based on a smidgen of new detail on how Microsoft will proceed into the business services market, it appears that Redmond will be happy to add services that augment its core Windows, messaging, and Office applications -- and thus stab in the back those ISVs...
- Blog posts 2005-12-08
- Stages of SOA adoption
- Systinet, a provider of?SOA governance and life-cycle management solutions,?offers a useful model for understanding SOA?adoption. Among the three stages the?company?recognizes: Phase One: Web Services?Enablement. This is a tactical implementation of Web services where existing applications have standard Web services interfaces. Replacing proprietary APIs reduces integration complexity for these applications. These...
- Blog posts 2005-04-12
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