<![CDATA[business service management Resources | ZDNet]]> en-us <![CDATA[A Technical Overview of Novell Business Service Management Solutions]]> Fri, 17 Jul 2009 00:00:00 -0700 NOVL NOVL <![CDATA[Putting ITIL V3 to Work With Business Service Management]]> Thu, 01 Jan 2009 00:00:00 -0800 <![CDATA[Business Service Management: Making the Alignment of IT and Business a Reality]]> Thu, 11 Dec 2008 00:00:00 -0800 <![CDATA[Business Service Management]]> Thu, 04 Dec 2008 00:00:00 -0800 <![CDATA[Business Service Management Links IT Services to Business Goals]]> Thu, 04 Dec 2008 00:00:00 -0800 <![CDATA[10 questions on business service management: A discussion with Casey Kindiger]]> Tue, 11 Nov 2008 00:00:00 -0800 <![CDATA[BSM: Delivering on Business Goals - The True Value Proposition of Business Service Management Begins With Practical IT Strategies to Support Business Goals]]> Wed, 20 Aug 2008 00:00:00 -0700 <![CDATA[Business Service Management: What It Is and Why You Should Care]]> Tue, 12 Aug 2008 00:00:00 -0700 <![CDATA[Avoid Potholes on the Road to Business Service Management (BSM)]]> Thu, 26 Jun 2008 00:00:00 -0700 BMC BMC <![CDATA[How ASG's MetaCMDB Strategy Enables More Effective Business Service Management]]> Tue, 24 Jun 2008 00:00:00 -0700 <![CDATA[The Evolution of IT Operations: Providing Critical Workload Automation Status to Support Business Service Management]]> Fri, 02 May 2008 00:00:00 -0700 <![CDATA[Between the Bazaar and the Cathedral: Where ITIL, Business Service Management, and Open Source Converge]]> Thu, 28 Feb 2008 00:00:00 -0800 <![CDATA[Business Service Management Links IT Services to Business Goals]]> Tue, 01 Jan 2008 00:00:00 -0800 <![CDATA[Vision for Dynamic Business Service Management]]> Tue, 01 Jan 2008 00:00:00 -0800 <![CDATA[Business Service Management: Why Should Business and Application Owners Care?]]> Sat, 01 Dec 2007 00:00:00 -0800 <![CDATA[Unlocking the Mainframe in Emerging Business Service Management Environments]]> Tue, 13 Nov 2007 00:00:00 -0800 <![CDATA[Business Service Management From the Bottom Up: Managing IT Infrastructure for Better Business Outcomes]]> Mon, 01 Oct 2007 00:00:00 -0700 HPQ HPQ <![CDATA[Business Service Management - More Than Just Technically Based SLAs]]> Fri, 21 Sep 2007 00:00:00 -0700 <![CDATA[More Effective Business Service Management with a MetaCMDB]]> Tue, 28 Aug 2007 00:00:00 -0700 <![CDATA[Business Service Management Puts You Ahead of the ITIL V3 Curve]]> Thu, 23 Aug 2007 00:00:00 -0700