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- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- Psystar: Cocaine, car crashes and a chance to beat Apple
- Monopoly Much?How has apple been able to get away with this? Microsoft gets sued for sending their browser with their operating system while not blocking anyone else's browsers on their systems. Apple does not allow anyone else to use their operating system on other hardware, not sure how...
- Tags: Operating systems, car, Apple Inc., operating system, hackintosh, Psystar
- Discussion threads 2009-11-12
- Epicor's implementation cost drive: what does it really mean?
- Epicor's announcement Monday that it has created a shared benefits program for implementations looks like a step in the right direction for those of us that want to see lowered implementation costs. On the face of it, the offer is compelling. According to the press release:...
- Tags: Epicor Software Corp., Customer, Benefits, Roi/Tco, Outsourcing, Human Resources, Finance, Managerial Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett
- Blog posts 2009-11-11
- Why I'm letting someone else run my Exchange 2010 server
- Why ironic?Given that exchange is the de facto standard in business email/cal having their products working as perfectly as possible with exchange is a must. Not only that, they advertise this functionality. Did you expect it to fail miserably? Your expectations must have been low. Heh.It took yearsNative Exchange support...
- Tags: Digital music, Digital media, E-mail servers, Groupware, Exchage, download page, Apple iTunes, IBM Corp., server
- Discussion threads 2009-11-09
- More laptops combine Core i7, Windows 7
- dear zdnet editors,please put sign "commercial" before you write one.who cares for lenovo and win 7 anyway?i agree !The low cost PC manufacturers DON'T CARE about things like heat problems ! They just want to make money and sell PCs that will have a short lifetime because of their poor...
- Tags: Notebooks, Operating systems, Microsoft Windows 7, MIL-SPEC, Microsoft Windows, Little Man, laptop computer
- Discussion threads 2009-10-28
- Selection Criteria for Remote Support Tools
- Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer...
- Tags: Freeware, Remote Support, NTRglobal, Remote Administration
- White papers 2009-10-23
- Microsoft starts selling PC hardware, third-party software via its online store
- Wow, 90 days of technical support.Because nothing ever goes wrong with a computer after 90 days!Seriously, Microsoft. Get a better service plan.RE: Microsoft starts selling PC hardware, third-party software via its online storeThey have to be kidding. So who do you go to if something goes wrong with...
- Tags: PC, online store, software, Microsoft Corp., hardware
- Discussion threads 2009-10-22
- AT&T cuts churn rate; Activates 3.2 million iPhones; Touts network upgrades
- It will be interesting to see if Droid ....... effects that churn rate.If AT&T wanted me in their network......AT&T must lower the deposit to $100 instead of $500.Sorry, AT&T! You lost and Sprint is the winner! :)What deposite?We paid no deposite.Not at the start.Many people just bought into the 2...
- Tags: Smart phones, network upgrade, AT&T Corp., Apple iPhone, network, Verizon Communications Inc.
- Discussion threads 2009-10-22
- Apple Q4 '09 earnings result - Most profitable quarter ever
- moron servicemoron service, where are you?Ghost of PsystarSee? ... it just goes to show ya! If Apple doesn't get their act together and start licensing their operating system for Mac clones, there's no hope for them. How long can they expect to keep a drowning company afloat selling...
- Tags: Microsoft Windows 7, Microsoft Windows NT, Desktops, Apple Inc., big word
- Discussion threads 2009-10-19
- Nine out of 10 corporate PCs can run Windows 7 ... but that's not the whole story
- RE: Nine out of 10 corporate PCs can run Windows 7 ... but that's not the whole storyMost corporate PCs were not updated to Vista, because Vista didn't add any additional values; required more powerful hardware and had a very bad name from the start.Most companies will also not upgrade...
- Tags: Operating systems, Software Developement, Microsoft Windows 7, Microsoft Windows XP, corporate PC, PC, Win7, whole story, operating system, Microsoft Windows, Microsoft Windows Vista
- Discussion threads 2009-10-19
- Live Webcast: Deliver Continuous Data Protection
- Can you really afford any downtime in times like these? In today's tough economic and competitive climate, businesses and organizations need to protect themselves from unplanned downtime that affects their sales, service, customer satisfaction, employee productivity and reputation. Besides business continuity BC, they also need to have a plan and...
- Tags: CA ARCserve, Webcast, Continuous Data Protection
- Webcasts 2009-10-19
- In the aftermath of the T-Mobile Chernobyl
- T-Mobile's Sidekick/Danger Inc. meltdown has far-reaching implications for wireless carrier data integrity responsibilities way beyond any immediate remediation the company may need to offer its customers. Yesterday, T-Mobile notified all of its Sidekick device customers that a failure which occurred on Microsoft's Danger,...
- Tags: T-Mobile, Customer, Storage, Workforce Management, Disaster Recovery, Wi-Fi, Wireless And Mobility, Hardware, Human Resources, Data Management, Jason Perlow
- Blog posts 2009-10-12
- News to know: Windows 7; IBM; Sony; Apple
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Ed Bott: Measuring Windows 7 performance Dancho Danchev: Click fraud facilitating Bahama botnet steals ad revenue from Google ...
- Tags: Sony Corp., Google Inc., Larry Dignan, Sony Vaio, Apple Inc., Laptop Computer, IBM Corp., Eaton, Microsoft Windows 7, Microsoft Windows, Desktops, Operating Systems, Software, Hardware
- Blog posts 2009-10-09
- Apple releases iPhone OS 3.1.2
- Wow, you guys have been putting up with all those bugs?Yikes. Makes me glad I have a better phone.You mean one of those phones with near zero customer satisfaction levels By near zero I mean in comparison with iPhone satisfaction levels as recently reported by JD Power.Even with this handful...
- Tags: Smart phones, Telecom & Utilities, Apple iPhone, phone, Apple Inc., customer satisfaction
- Discussion threads 2009-10-08
- Verizon ad trashes AT&T's 3G coverage
- However, JD Power tells us a slightly different storyAccording to their latest survey the iPhone is ranked top in customer satisfaction for both consumer and business users. In fact I was surprised at the size of the large margin the iPhone has with business users.I guess this means that if...
- Tags: Smart phones, Telecom & Utilities, Apple iPhone, AT&T Corp., phone, Verizon Communications Inc., AT&T 3G coverage, AT&T 3G, advertisement, Apple Inc., 3G
- Discussion threads 2009-10-08
- Apple leads smartphone customer satisfaction
- Let the flame wars beginntNo question that Apple changed the gameover 2 years ago.Why aren't the others catching up?Nokia seems to have disappeared.Microsoft latest 6.5 is a disappointment even to Paul Thurrott.I can understand the reference toNokia, but Microsoft has nothing to do with this. The operating system can be...
- Tags: Telecom & Utilities, Smart phones, Apple Inc., High Tech Computer Corp., phone, survey
- Discussion threads 2009-10-08
- Apple leads smartphone customer satisfaction
- Apple is the top smartphone dog in both consumer and business satisfaction, according to J.D. Power and Associates 2009 rankings. J.D. Power released a bevy of surveys gauging the satisfaction with traditional mobile phones and smartphones statement. The surveys ranked vendors by whether consumers are using the...
- Tags: J.D. Power Associates, Smart Phone, Apple Inc., Customer Satisfaction, Smart Phones, Handhelds, Cellular Phones, Consumer Electronics, Personal Technology, Hardware, Larry Dignan
- Blog posts 2009-10-08
- The state of US workforce technology adoption
- Did you know that among US information workers that: 35% use laptops and 76% use desktop computers? Only 11% use smartphones? 57% are optimistic about technology, but 43% are pessimistic? We know because we surveyed 2,001 US information workers that use computers...
- Tags: Team, Collaboration, Smart Phone, Information Worker, Tool, Workforce, Gen-Y Employee, Recruitment & Selection, Workforce Management, Payroll Solutions, Productivity, E-mail, Knowledge Management, Human Resources, Online Communications, Enterprise Software, Software, Ted Schadler
- Blog posts 2009-10-08
- The troubling thoughts re: outsourcing
- Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...
- Tags: Managed hosting, Business process outsourcing (BPO), Programming languages, outsourcing, BPO, COBOL, outsourcing company
- Discussion threads 2009-10-06
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