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ZDNet Resources
- SOA-Web 2.0: a lot in common, but two centers of gravity
- "We’re continuing to see more clearly that Web 2.0 and SOA really are largely (but not 100%) the same concepts that merely lay on different â€" if fairly different â€" parts of the software continuum." -Dion HinchliffeZDNet colleague Dion Hinchliffe has been watching the mashup developing between SOA and Web...
- Tags: Web Services, Standards Watch, General, Business ROI
- Blog posts 2007-05-21
- Web 2.0 gets equal billing with SOA in new IBM book
- IBMs SOA guru, Sandy Carter, has just published a great advocacy book on why and how and where businesses need SOA, covering a lot of the bases of business thinking.Interestingly, she also devotes a chapter to Web 2.0 (wikis, mashups, collaboration). In fact, the title of the book, The New...
- Tags: General, Business ROI, Vendor Watch
- Blog posts 2007-02-27
- SOA: business first. Web 2.0: business later
- Service oriented architecture and Web 2.0 share a lot of common ground. Both invoke reusable code, both enable the rapid development of mashed-upped (read: composite) applications, and both rely on industry wide standards. But theres an important difference between the two, according to at least one analyst. The mantra you...
- Tags: General, Business ROI, Standards Watch, Web Services
- Blog posts 2006-11-07
Additional Resources
- Enterprise 2.0: What do we know today about moving our organizations into the 21st century?
- Enterprise 2.0 ROIDion - An extremely interesting article. As a vendor of social software, we're often exposed to an intriguing mix of the trends that you've outlined above. In particular, we've noticed that those common internal advocates you mentioned (e.g. corporate communications, knowledge management) are already sold on the benefits...
- Tags: Sales force management, Enterprise 2.0, E 2.0
- Discussion threads 2009-11-13
- Arguing About the Collaboration Toolkit: Cisco's Enterprise Collaboration Platform
- In the aftermath of last week's San Francisco Enterprise 2.0 conference there's been some lively debate about what constitutes '2.0', including some great comments on my previous post. Meanwhile Cisco have literally just announced their Enterprise Collaboration Platform, which will be broad set...
- Tags: Collaboration, Enterprise 2.0, Cisco Systems Inc., Tool, Productivity, Oliver Marks
- Blog posts 2009-11-08
- Will Microsoft always be seen as open source Astroturf?
- Long ago......people gave up any semblance of being able to separate the message from the messenger. We saw it with the anti-Bush tirades, we see it now with the anti-Obama (and the anti-anti-Obama) tirades, as we see it in the anti-Microsoft tirades. Microsoft could announce that the sun was going...
- Tags: Microsoft Corp., publically-traded company, open source
- Discussion threads 2009-09-11
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Tags: Web 2.0, Collaboration, Customer relationship management (CRM), Product marketing, social software, Social CRM
- Discussion threads 2009-08-18
- Fortune 500 Series: How EMC used social media to recruit, re-brand, rebuild
- EMC can best be described as an entity. Not only in the Fortune 500, the infrastructure information provider was recognized by Fortune as one of the 10 most admired companies for product and service quality. This success didn't come easy to the giant, which needed to significantly rebuild its business...
- Tags: Social Networking, Brand, Social Media, EMC Corp., Storage, Hardware, Jennifer Leggio
- Blog posts 2009-08-11
- Social media: Pondering the corporate ROI
- Social networking can deliver returns to enterprises as long as companies devote some time to them. Joe McKendrick at Smart Planet details some of the ROI discussions going on. Citing Natalie L. Petouhoff, Ph.D., an analyst at Forrester, and her study titled The ROI Of Online Customer...
- Tags: Network, Social Media, ROI, Social Networking, Online Communications, Marketing, Advertising & Promotion, Larry Dignan
- Blog posts 2009-07-17
- News to know: Google Books, Yahoo's Search Pad; CrunchPad; 99-cent netbook; Psystar; SAP war chest
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Richard Koman: DOJ confirms Google Books investigation Sam Diaz: Can Yahoo steal the search throne from Google with Search...
- Tags: Google Inc., Yahoo Search, Larry Dignan, Richard Koman, Yahoo! Inc., Dana Blankenhorn, SAP AG, Apple Inc., Video, Psystar, Sam Diaz, Netbook, Corporate Communications, Projectors, Netbooks, Nettops & MIDs, Open Source, Marketing, Hardware, Components
- Blog posts 2009-07-07
- Enterprise 2.0 ROI Metrics: One Size Doesn't Fit All
- 'The ROI of Online Customer Service communities' by Forrester customer experience and relationship management analyst Natalie Petouhoff is a $US 1,999 'Total Economic Impactâ„¢ Analysis' TEI report. Mike Krigsman over at his 'IT failures' blog here on ZD Net seems impressed by the...
- Tags: Customer Service, ROI, Enterprise 2.0, Forrester Research Inc., Natalie Petouhoff, Mike, Roi/Tco, Finance, Managerial Accounting, Oliver Marks
- Blog posts 2009-07-06
- Cisco Releasing Sophisticated Collaboration Framework to Accelerate Your Business Value
- Cisco are releasing a 58 page report which details their 900 percent return on investment in collaboration and social networking and which details how they have successfully increased productivity, innovation and growth. The Report, 'Creating a Collaborative Enterprise: a Guide to Accelerating Business...
- Tags: Cisco Systems Inc., Collaboration Framework, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-06-18
- News to know: Social media screwups; Microsoft's search; iPhone; Google
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Robin Harris: The $17.5 million hard drive Jason Perlow: National Archives: What, Me Worry? Jennifer Leggio: The very worst of social media ...
- Tags: Apple AirPort Express, Apple iPhone, Google Inc., Apple Airport, Social Media, Microsoft Corp., Twitter, Smart Phones, Consumer Electronics, Personal Technology, Larry Dignan
- Blog posts 2009-05-26
- News to know: Real Q1, Wolfram Alpha, Vonage, Psystar netbook, Google cloud
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Real misses for Q1, swings to loss; mentions "Facet" Garett Rogers: Wolfram Alpha has Google's attention ...
- Tags: Google Inc., Larry Dignan, Vonage Holdings Corp., Sam Diaz, Netbook, Netbooks, Nettops & MIDs, Home Entertainment, Digital Cameras, Digital Photography, Tv & Home Theater, Hardware, Personal Technology, Consumer Electronics
- Blog posts 2009-05-08
- The disruptive tectonic forces at the intersection of technology and media
- The disruptive tectonic forces at the intersection of technology and mediaRE: The disruptive tectonic forces at the intersection of technology and meI wish what you are saying were true. But the country is just dying, and nothing needs to come out of the present troubles.The media is just like...
- Tags: Advertising & Promotion, News Media, media, tectonic force, disruptive tectonic force, intersection
- Discussion threads 2009-05-03
- 7 (nasty) truths about IT spending
- 7 nasty truths about IT spendingWisht that I could work....For an over funded IT department. Or even have a project that is anywhere near properly funded. Where do these slices of heaven exist?agreedIt does seem simplistic to simply kill a project because it hit a threshold. If an unexpected data...
- Tags: Strategy, Financial accounting, information technology, IT-spending
- Discussion threads 2009-04-14
- Sharepoint's DisneyWorld Style Strategy
- Dennis Howlett thinks the promise of Enterprise 2.0 is years away and feels Dion Hinchcliffe's ROI value accrual model is more evangelizing hand waving than evidence of any substantial uptake. From my perspective I think we're at a point where many of the...
- Tags: Strategy, Environment, Microsoft SharePoint, Enterprise 2.0, Dennis Howlett, Business World, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-04-14
- Enterprise 2.0 promise is years off...if it materializes
- Enterprise 2.0 promise is years off...if it materializesLooking at the chartHey, aren't those types of value accruded the same as what they said about SOA? I mean what they said about Net 2.0? Oh I meant to say Web 2.0? I mean cloud computing? Now it's enterprise 2.0? Gee,...
- Tags: NOW IT, Enterprise 2.0, E2.0
- Discussion threads 2009-04-13
- Bull market for SOA emerges -- or should that be Red Bull market?
- Dave Linthicum really has a way with expressions, and I can relate to his latest admonition -- forget the endless hype and discussion around SOA and cloud computing, and just sling down a few Red Bulls and start rocking and rolling. I, too, am getting tired, just...
- Tags: SOA, Dave, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2009-04-08
- Web 2.0 Expo: Recommended sessions for social business
- It's about that time to gear up for Web 2.0 Expo (#w2e) next Tuesday through Friday at Moscone West in San Francisco. I am excited about the content that TechWeb / O'Reilly Media, Inc., has produced and I have put together the following schedule for myself. Why should you care?...
- Tags: Web, Social Media, Web 2.0, Channel Management, Internet, Marketing, Jennifer Leggio
- Blog posts 2009-03-27
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