business communication

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The Divitas Solution

The deskphone is one of the first and most important productivity tools provided to workers by an organization for ensuring efficient business communication. Deskphones do a good job of meeting this need-as long as the worker is sitting at his desk, which in today's business environment happens less and less...

Tags: Business Communication, Worker, DiVitas Networks, Deskphone

White papers 2009-03-24

10+ ways to avoid misunderstandings at work

Miscues happen all the time in business communications, and the results can range from annoying to disastrous. Here are some simple rules to follow that can save you a world of trouble when dealing with colleagues and partners.This download is also available as an entry in our 10 Things blog.

Tags: Business Communication, Calvin Sun, Blogging, Internet

Download resources 2009-02-02

Axigen Business Edition 6.2.2 (Windows)

A complete messaging solution, Axigen Mail Server Business Edition provides an answer to all challenges of a dynamic business environment. Designed for Small and Medium Businesses, this edition makes administration and user access easier, while offering full-scale security features. Axigen provides ESMTP/IMAP/POP3 services, an integrated List Server and a fast...

Tags: Anti-spam, Microsoft Windows, Messaging, Business Communication, Axigen, E-mail, Instant Messaging, Spam, Groupware, Viruses And Worms, Security, Online Communications, Internet, Spam And Phishing, Enterprise Software, Software

Software downloads 2009-01-20

Using VoIP to Cut Costs in a Slowing Economy

Businesses of all sizes are now realizing the need to not only cut costs but continue to provide infrastructure and tools to grow their businesses. Business VoIP technology has proven to lower costs while providing improved business communications. Nevertheless, there are still those who remain skeptical,...

Tags: Business Communication, Telephony, VOIP, Telecommunications, Networking

Webcasts 2008-11-20

Four Key Elements of Effective Business Communication

We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice as well as through the words we speak. Add to this mix: language; cultural and social differences; educational background; physical proximity; and individual fears, insecurities,...

Tags: Business Communication, Global Knowledge, Telecommunications

White papers 2008-06-09

7 Key Steps for Identity Management in a Unified Communications World

Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague's status. It's no wonder then that many organisations worldwide...

Tags: Unified Communications, Dimension Data, Business Communication, Identity Management, Collaboration, Telecommunications

White papers 2008-03-27

Quantum Marine Uses GFI MailArchiver to Tackle Mailbox Growth and the Need to Retrieve Particular Emails

Quantum Marine Engineering serves a global marketplace of superyacht builders and the company relies heavily on email for its business communications. In today's ever growing networked environment, the company's mobile sales force, commissioning technicians, and service and warranty representatives rely heavily on email to remain current with customers, with each...

Tags: Sales Force, GFI Software Ltd., Business Communication, Quantum Corp., Quantum Marine Engineering, E-mail, Online Communications

Case studies 2007-08-01

Functional Testing for Business Communication and Data Services Products

The company is a leading global provider of innovative business communications and data services. Customers use their ASP platform to conduct traditional and VoIP-based collaboration sessions and to process and deliver large quantities of individualized, business critical information. The company has an excellent development arm but wanted to have some...

Tags: Data Service, Business Communication, AppLabs, Collaboration, Groupware, Enterprise Software, Software

Case studies 2007-07-12

Increase your Competitive Advantage with Business Communication Technology

Most traditional business communications rely on telephone and paper-based processes. These resources do not readily support the level of productive interaction that growing businesses need to excel, and can be easily overwhelmed in periods of rapid growth. "Organizations are looking to increase productivity by focusing on the interactions between colleagues,...

Tags: Network, Interaction, Competitive Advantage, Business Communication, Cisco Systems Inc., Productivity

White papers 2007-04-17

Unified communication transform business communication

Business communications often fail to keep pace with the demand for real-time communications to address mission-critical business needs. Unified communications offers new flexibility and manageability across multimodal applications to deliver unprecedented levels of connection for the distributed workforce. They unravel communication bottlenecks, tie together applications with a simple user interface,...

Tags: Communication, Unified Communications, Business Communication, Cisco Systems Inc., Collaboration

White papers 2007-04-17

The Business Communications Endgame: The Coming Triumph of Converged Communications as a Service (CCaaS) and What It Means

"Communications Convergence" is reinventing the business communications industry, shifting data, voice and video from being transmitted on separate networks using different technologies to being delivered simultaneously over a single, "converged" network using Internet Protocol IP. Meanwhile, companies like Salesforce.com, NetSuite and Google are reinventing the software industry, through a...

Tags: Smoothstone IP Communications, Business Communication, Software As A Service (SaaS), Cloud Computing, Emerging Technologies

White papers 2007-03-22

Additional Resources

Corner of Bar vs Corner of Library: The Twitter Conundrum

On the eve of a couple of international Enterprise 2.0 Conferences, I'm revisiting in this post a core concept about the fundamental dichotomy of behavioral patterns around marketing people and business operations people. As a general rule the people running the strategy and...

Tags: Twitter Inc., Marketing Research, Marketing, Oliver Marks

Blog posts 2009-11-01

40 years ago the Internet was born - now it devalues everything it touches

you are devaluing your proffesionshame on you.internet is one of the greatest invention in human history.Establishing walled islands on the InternetThe Internet is like a huge river, or better yet, sea, that allows users to move from small island to small island web application, to find the things they care...

Tags: Web site development, e-reader software, e-reader, Internet, Web site

Discussion threads 2009-10-29

Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM

In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen...

Tags: Collaboration, Telephony, Unified Communications, IBM Corp., Integration, VOIP, Telecom & Utilities, Telecommunications, Networking

Webcasts 2009-10-23

How event driven architecture changes the SOA service flow

Does event driven architecture EDA represent the next phase of SOA?  This is a subject of continuing debate, but Udi Dahan makes the case for EDA as the next logical stage of SOA. In a recent post, he connected the dots between SOA and EDA, suggesting that EDA will...

Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick

Blog posts 2009-10-14

Burnout - the Dangers of Remote Work Forces

The problem is as old as work itself: you're working as part of a team and seem to be doing twice as much  - or more - as your colleagues, yet no one seems to notice. It feels as though you're carrying the weight of entire projects on your back...

Tags: Team, Burnout, Team Management, E-mail, Process Improvement, Management, Online Communications, Quality, Business Operations, Oliver Marks

Blog posts 2009-10-11

Gauging our future

As long as there has been digital tech, it's GIGO. Without data or faulty data, well, you get what you start with. Digital tech does not take cow manure and return tasty tomatoes. So even if your grandchildren are still powering this planet with coal...

Tags: Grid, Teridian, Manufacturing, Monitors & Displays, Hardware, Components, Harry Fuller

Blog posts 2009-10-06

Mindjet takes on Cisco with Catalyst

Mindjet has released a new product called Catalyst that hopes to take the notion of the whiteboard into the digital realm but with a lot more bells and whistles. In doing so they are making a direct play against the like of Cisco's WebEx with aggressive...

Tags: Cisco Systems Inc., Collaboration, Dennis Howlett, Enterprise Software, Groupware, Mindjet, Software

Blog posts 2009-10-06

MobilityPass Compass 1.2 (Windows)

The MobilityPass Compass international SoftPhone is your encrypted Communication "Swiss-Knife" while abroad: Calls In & Out, SMS Text messaging, Unified Instant Messaging, Fax, Push E-Mail, Storage, Follow me numbers, Wifi Hotspot finder, VPN. SoftPhone: Free PC to PC calls, 100% FREE calls at great quality using your contact list. Send...

Tags: Phone, Microsoft Windows, E-mail, Fax, Telecom & Utilities, Online Communications

Software downloads 2009-10-06

Gogrok 2.1.5 (Windows)

Gogrok opens up new prospects of real-time collaboration. It provides an instant meeting and communication space for online services and social networking. With incredibly easy to use interface, viewer cursor for participant to provide step-by-step instructions to other participants engaging in the same discussion, annotation tool that can annotate on...

Tags: Microsoft Windows, Gogrok Technology, Gogrok, Collaboration, Groupware, Enterprise Software, Software

Software downloads 2009-10-06