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	<title><![CDATA[business benefit Resources | ZDNet]]></title>
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		<title><![CDATA[SaaS for your business in the cloud]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11406-0.html?forumID=1&threadID=69508&messageID=1328862&start=0]]></link>
		<description><![CDATA[Good Points Phil,Good article.  I'm seeing the same dynamics "in the trenches" as the founder of a small but rapidly-growing SaaS firm.There is much less resistance from buyers to signing up for SaaS deals than there would have been two years ago.  Part of this is because buyers...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 23 Sep 2009 14:08:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software as a Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[cloud computing]]></category>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/business+benefit.html"><![CDATA[business benefit]]></category>
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		<title><![CDATA['IT has no inherent value']]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=1161]]></link>
		<description><![CDATA[Many IT projects are built on a house of cards, ready to come tumbling down in failure to deliver anything useful back to the organization. by Michael Krigsman]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 02 Dec 2008 07:46:55 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+benefit.html"><![CDATA[Business Benefit]]></category>
		<category domain="http://updates.zdnet.com/tags/brian.html"><![CDATA[Brian]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/michael+krigsman.html"><![CDATA[Michael Krigsman]]></category>
		<category domain="http://updates.zdnet.com/tags/michael+krigsman.html"><![CDATA[Michael Krigsman]]></category>
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		<title><![CDATA[Streamlining Service Request Processes: A Key to Business Success]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=296013]]></link>
		<description><![CDATA[Service request management technology is evolving, giving employees the luxury of one-stop, online shopping for all the services they need. It also gives the service providers in the organization a single place to advertise their services to employees. It's like having a service supermarket at the employees' fingertips. The business...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/service.html"><![CDATA[Service]]></category>
		<category domain="http://updates.zdnet.com/tags/business+benefit.html"><![CDATA[Business Benefit]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[It Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
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