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- Firescope crushes the BSM price point
- Firescope crushes the BSM price pointDONT TRUST these Guys - buy a bridge in the flordia everglads instead!!Both Mark Lynd(President, Firescope) and Steve Cotton (CEO, Firescope) are two peas in a pod. They have both wrecked companies and have a very bad past. While they do deserve each other,...
- Discussion threads 2008-05-26
- Business Service Management Links IT Services to Business Goals
- Business Service Management helps establish IT as a strategic service supplier that streamlines customer transactions and enables business growth. While organizations will undertake BSM initiatives to align IT activities with business goals, the ultimate impact of Business Service Management goes beyond services - to strategic partnership in the business. Having...
- White papers 2008-01-01
- Can computers really read manuscripts?
- Using computers to read handwritten symbols has been done before. But now, researchers in Barcelona, Spain, have developed a system more efficient and reliable than currently existing ones. Their BSM system -- an acronym for 'Blurred Shape Model' -- has been designed to work with ancient, damaged or difficult to...
- Blog posts 2007-09-09
- Business Service Management Puts You Ahead of the ITIL V3 Curve
- With the release of IT Infrastructure Library ITIL version 3 (ITIL V3), it's clear that ones goal as an IT professional has changed. One is no longer tasked with aligning IT with the business. Now one's goal is to integrate IT with the business. The distinction between IT and the...
- White papers 2007-08-23
- Look out for next wave of BSM solutions
- Running IT like a business is a major priority for IT managers today. And if you are like most organizations, you're evaluating one or more emerging approaches that can help you align business goals with IT infrastructure. These include BSM business service management, ITSM IT service management. BTO (business technology...
- Blog posts 2005-04-21
Additional Resources
- Business Service Management: What It Is and Why You Should Care
- Business Service Management BSM is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains what BSM is and how it can benefit your organization. Learn how you can obtain significant real value in a relatively short period of time...
- White papers 2008-08-12
- Choosing the Right CMDB: Smart Considerations for Strategic Decision Makers
- A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management BSM. But even more critical than the CMDB's ability to support business as it is now, is the question of...
- White papers 2008-06-25
- News to know: Microsoft's social bookmarking; Google vs. Viacom; Adventures in Linux; Facebook
- Notable headlines: Mary Jo Foley: Microsoft to showcase social bookmarking at TechEd Larry Dignan: Google: Viacom's YouTube lawsuit threatens DMCA. Full complaint. Techmeme Ed Bott: Why is fear-mongering such a popular security sales tactic? ...
- Blog posts 2008-05-27
- Firescope crushes the BSM price point
- Earlier today I spoke with Mark Lynd, president of Firescope, a company that's trying with very little funding - $4 million at the last count - to bring Business Service Mangement BSM to the mass of smaller enterprises. Earlier in the week, the company launched BSM-Business Edition at a starting...
- Blog posts 2008-05-23
- More Effective Business Service Management with a MetaCMDB
- As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation and service delivery. These include technologies, processes and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.This report looks...
- White papers 2008-02-15
- Vision for Dynamic Business Service Management
- Dynamic Business Service Management moves beyond traditional BSM to deliver the flexibility and innovation to support the agile enterprise, including enabling the IT organization to manage across technology silos and focus on the business processes they support, by providing deep insight into how the infrastructure aligns with processes and maintaining...
- White papers 2008-01-01
- ADP Leverages IBM Business Service Management (BSM) Solutions to Keep Corporate Payrolls Humming
- Automatic Data Processing, Inc. ADP is the market leader providing a wide range of employer-focused business process management services that require extensive processing, recordkeeping, technology, and best practices. There were several business initiatives and trends causing many customer problems and placing additional pressure on the Enterprise Systems Management & Monitoring...
- Case studies 2007-08-09
- WHurley spins BMC into open source
- William Hurley, who goes by WHurley, has been an open source advocate and organizer for many years.When he left Qlusters recently for BMC Software, the Houston-based company which began with accounting software and grew like a snip of oilpatch, I wondered how far he could spin that company toward open source.The...
- Blog posts 2007-07-27
- The Value of Business Service Management
- Proving and communicating the business value of IT services and investments is a constant challenge for CIOs. Since IT enables critical business processes, understanding and improving IT service delivery become even more crucial. Improving IT service quality improves the quality of the business. To achieve this, leading IT organizations have...
- White papers 2007-05-01
- Transforming IT Operations Through BSM
- The daily activities of IT Operations are important contributing factors that determine how well and how quickly an IT organization transitions to Business Service Management BSM. Transformation to BSM is not only for the top levels of an IT organization - it should permeate throughout the entire IT organization. Therefore,...
- White papers 2007-05-01
- Meeting the Challenge of Service Request Management
- Enterprises are looking to technology to help them streamline their service request and fulfillment processes end to end. BMC Software is helping customers in this area by extending its Business Service Management BSM solutions to include the management of service requests. The BMC solution - BMC Service Request Management -...
- White papers 2007-04-25
- IRS information systems get 2007 tax season report card
- The tax deadline is April 15, but the General Accountability Office has already given the Internal Revenue Service a preliminary report card. And the results arent half bad considering the IRS implemented a bevy of information systems changes. In a...
- Blog posts 2007-04-06
- HP Business Services Management Solutions for SAP Environments
- The HP Manufacturing and Distribution Industries Business Services Management BSM solution powered by HP software in combination with SAP Solution Manager and applications, answers key marketplace requirements. The solution combines HP hardware and software, along with those of leading solution partners, as well as comprehensive consulting, assessment, solution design and...
- White papers 2007-04-01
- BMC focuses on taming IT infrastructure
- BMC Software may not be a widely recognized software brand, but the company is making a name for itself in business service management. In the most recent quarter, sales grew about 30 percent, according to company CEO Bob Beauchamp. A recent Goldman Sachs survey of C-level executives on IT spending...
- Blog posts 2007-03-14
- BMC Paves the Way for Rapid Growth at CARFAX, Inc.
- CARFAX, Inc. wanted to increase its IT efficiency and productivity through automation, thereby enabling the staff to support rapid growth, including an increasing volume of data, an expanding customer base. The challenge was to implement a larger and more complex IT infrastructure. BSM solutions from BMC Software help CARFAX automate...
- Case studies 2007-03-01
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