<![CDATA[brighttalk Resources | ZDNet]]> en-us <![CDATA[BRM and Service Portfolio Management - The Key to Changing the Role of IT]]> Thu, 29 Jan 2009 00:00:00 -0800 <![CDATA[Making the Case for a General Ledger for the IT Service Portfolio]]> Thu, 29 Jan 2009 00:00:00 -0800