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- Twelve best practices for online customer communities
- One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...
- Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe
- Blog posts 2008-07-25
- Mystery solved: Apple's new product is iTablet (updated)
- Previously I speculated about the mysterious "product transition" that Apple's Peter Oppenheimer CFO mentioned no less than seven times in the Q3 2008 Earnings conference call with analysts. Some of his quotes from the call: We are working to develop new products that contains technologies...
- Tags: Apple Inc., Tablets, Notebooks, Hardware, Notebooks & Tablets, Jason D. O\'Grady
- Blog posts 2008-07-25
- Scrabble-Scrabulous standoff spells L-A-W-S-U-I-T
- Hasbro said it has filed suit in the Southern District of New York against Rajat Agarwalla, Jayant Agarwalla, and RJ Softwares, better known as the creators of the popular Facebook application Scrabulous. It was only a matter of time before the Scrabble-Scrabulous feud came to a head, and that...
- Tags: Facebook, Hasbro Inc., Games, Intellectual Property, Personal Technology, Research & Development, Business Operations, lawsuit, Scrabulous, Hasbro, Tom Magrino, GameSpot
- News items 2008-07-25
- Is open source hurt by piracy?
- Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...
- Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software
- Discussion threads 2008-07-24
- Students: the broadband troubleshooter
- Student? Moved out of halls? Ready to move into your new student digs? Heads up. Following on from my series of harrowing entries regarding my broadband trouble, it's about time I sat you down and explained a few things about ISP's, phone lines, telecoms...
- Tags: Tenant, Phone, Broadband, Phone Line, Internet Service Provider, Tag, Internet Service Providers (ISPs), Telecom & Utilities, Telecommunications, Internet, Zack Whittaker
- Blog posts 2008-07-24
- Can Ubuntu win the OS beauty pageant?
- Can Ubuntu win the OS beauty pageant?Sure it canIf you are using gnome (Ubuntu's default desktop envrionment) just go to gnomelook.org and look at the screen shots people have posted. There are a lot of creative folks out there. It's pretty easy to make gnome look and act like auqa....
- Tags: Apple Mac OS, Operating systems, OPEN SOURCE, Desktops, Compiz-fusion, Even Linux, Ubuntu, operating system
- Discussion threads 2008-07-23
- Microsoft gives a new Xbox 360 experience
- Despite having what is regarded as one of the best user interfaces of all the major consoles, Microsoft is reinventing the Xbox 360's look. Despite ostensibly having what is regarded as one of the best user interfaces of all the major consoles, Microsoft is reinventing the Xbox 360's look....
- Tags: NetFlix Inc., Microsoft Xbox Live, Video, Microsoft Corp., Microsoft Xbox 360, Microsoft Xbox, LiveParty, Spotlight Channel, Xbox Experience, Games, Game Players, Corporate Communications, Personal Technology, Consumer Electronics, Marketing, Xbox 360, Microsoft, user-generated, video games, Xbox Live, Sarju Shah, Gamespot
- News items 2008-07-23
- Have insurers tied their fate to Newt Gingrich?
- Did the health insurance industry just fail to research its own campaign brand or are they, in fact, acting as a Newt Gingrich front? They're certainly using Gingrich's tactics. If they're not connected, Newt, I'd sue. by Dana Blankenhorn
- Tags: Health Insurance, Health Care, Benefits, Healthcare, Insurance, Vertical Industries, Payroll Solutions, Human Resources, Business Operations, Corporate Insurance, Enterprise Software, Software, Dana Blankenhorn
- Blog posts 2008-07-22
- Open Source VoIP: Asterisk or FreeSwitch?
- When the time came for a new PBX, Brian Snipes chose to do something a bit unconventional. The IT manager at law firm Hare, Wynn, Newell, and Newton LLP didn't purchase a commercial PBX, nor did he settle on the open source market leader,...
- Tags: Phone, PBX, Attorney, FreeSwitch, Asterisk, Telephony, VOIP, Open Source, Telecom & Utilities, Networking, Telecommunications, Dave Greenfield
- Blog posts 2008-07-22
- Vulnerability disclosure gone awry: Understanding the DNS debacle
- On July 7, the day before the release of the patch for the now infamous DNS design flaw, hacker Dan Kaminsky with the help of Black Hat conference organizers invited reporters to a press conference to "discuss the massive multivendor patch being released this Tuesday." "A synchronized...
- Tags: Black Hat, DNS, Conference, Dan Kaminsky, Thomas Ptacek, Domain Names, Patches, Security, Networking, Internet, Ryan Naraine
- Blog posts 2008-07-22
- Apple hints at lower prices as iPod, notebook refresh on tap
- Apple hints at lower prices as iPod, notebook refresh on tapWinner if they don't sacrifice qualityThis move would be a winner as long as Apple doesn't sacrifice quality. If they lower prices by making lower quality products, game over. If they just shave off price overhead, that's great. If they...
- Tags: Notebooks, Desktops, Apple Inc., Apple Macintosh, Apple iPod, notebook
- Discussion threads 2008-07-22
- Investors give Apple the cold shoulder
- Investors give Apple the cold shoulderProfit taking...Record quarters are hard to follow-up.RE: Investors give Apple the cold shoulderApple's stock price is dependent on the belief that it will deliver exponential growth. Unfortunately the reality is that Apple appears to be close to or hitting a ceiling in terms of sales...
- Tags: Sales strategy, Investment, Financial accounting, Apple Inc., cold shoulder, shoulder, stock
- Discussion threads 2008-07-22
- HP Compaq CQ50-115NR
- Note: This review is part of our Back-to-School 2008 roundup, covering specific configurations of popular laptops that can be found in retail stores.We were excited when HP announced the revival of the Compaq Presario brand earlier this year. Here was the promise of a family of basic, entertainment-oriented laptops at...
- Tags: Desktops, Compaq Presario, Compaq Computer Corp., Hewlett-Packard Co.
- Product reviews 2008-07-21
- Does Apple need to announce a post Steve Jobs plan?
- Does Apple need to announce a post Steve Jobs plan?The perception is ...... Apple can't be great without Steve Jobs. I personally don't feel this is necessarily the case even though when Jobs was ousted proved to be a disastrous decision for Apple.Apple is in a strong growth period and...
- Tags: Quality, Desktops, Digital media, Steve J, Apple Inc., Steve Jobs
- Discussion threads 2008-07-21
- 600 Starbucks to close. Good Riddens!
- 600 Starbucks to close. Good Riddens!Good RiddanceGood riddanceZD Can't SpellIt's "riddance" not "riddens". If "riddens" was supposed to be a play on words or a joke or a reference to something having to do with coffee, I don't get it.Otherwise, since you guys write about tech, maybe use that there...
- Tags: Starbucks Corp., bean, Riddens
- Discussion threads 2008-07-21
- Could a desktop Ubuntu bundle earn share?
- Could a desktop Ubuntu bundle earn share?FYI[url=http://www.channelregister.co.uk/2008/07/18/dell_adds_ubuntu_systems_updates_hardy_heron/]FYI[/url]Just curious Dana, are you running Linux? If so, why and which Distro?If not, why?Thanks for another 'good read'.P.S.[url=http://blogs.zdnet.com/open-source/?p=2660]This article[/url] isn't clear about what O/S you use.RE: Could a desktop Ubuntu bundle earn share?The simple answer is a reassuring NO! Put simply,...
- Tags: UNIX, Desktops, Operating systems, Notebooks, Ubuntu, Linux, desktop
- Discussion threads 2008-07-21
- The computer mouse set to die out in the next five years? Don't bet on it!
- The computer mouse set to die out in the next five years? Don't bet on it!I've used perfect Voice Recognition--it still sucksWant to experiment with perfect VR? I did! Here's how:Have a friend (who is willing to be your input device for a full 8 hour day) type for you...
- Tags: Mice, Keyboards, mouse, computer, computer mouse, keyboard
- Discussion threads 2008-07-21
- The computer mouse set to die out in the next five years? Don't bet on it!
- According to a sensationalist article by the BBC News, that lump of plastic that you have next to your keyboard will, over the next few years, go the way of the dinosaur and be replaced by revolutionary technologies such as touchscreens and facial recognition. I wouldn't bet on it ......
- Tags: Mouse, PC, Computer Mouse, Computer, Mice, Keyboards, Hardware, Peripherals, Adrian Kingsley-Hughes
- Blog posts 2008-07-21
- iCrash: Buggy apps tarnish iPhone 2.0 appeal
- iCrash: Buggy apps tarnish iPhone 2.0 appealBut stability is supposed to be iPhone's strong suit?Hmm, guess not! A big "I told you so" to all those who made fun of WM's theoretical lack of stability even though mine have all worked flawlessly.[i]If you don’t have an Apple account you have...
- Tags: Sales channel, Digital music, Apple iPhone, iPhone 2.0 appeal, iCrash, Buggy app, iPhone 2.0, Apple Inc.
- Discussion threads 2008-07-21
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White Papers and Webcasts
In this podcast Intel's Malcolm Harkins and HP's Manny Novoa chat about the latest issues in security technologies, notably the emergence of hardware assisted virtualization.
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
The Cisco Mobility Resource Center offers FREE videos, downloads, podcasts and more, all designed to help small and medium businesses get mobile connectivity solutions, improve productivity and drive sales and revenue.
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