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The 2005 Global Skills Report

Globalization is here to stay. So where are the skilled employees? In the 2005 Global Skills Report, Brainbench ranks the most popular skills in the United States and around the globe. We reveal the most commonly certified skills, trends, and changes from our 2003 study, and offer insights into these...

Tags: Brainbench, Globalization, Strategy, Management

White papers 2005-07-19

BrainBench: US IT salaries will grow 1-5% in 2004

62% of information technology workers surveyed expect raises of between 1% and 5% next year, according to a report published Thursday by Brainbench, which provides skills measurement online. Almost half of the respondents (42%) said that they had received a salary increase of between 1% and 5% this year. Another...

Tags: information technology, Brainbench

Blog posts 2003-12-18

Maintaining Talent for Market Leadership - How Wells Fargo Keeps Top IT Performers on Board and Moving Ahead

Wells Fargo is a 150-year-old financial services giant that is ranked #1 in multiple categories, from small business and agricultural lending to online financial services, insurance sales, and home equity lending. Like many large organizations, Wells Fargo develops top performers through one of two career development paths. An employee may...

Tags: Talent, Leadership, Wells Fargo & Co., Information Technology, Board, Brainbench, Professional Development, Training And Certification, Financial Planning, Financial Services, Strategy, Career, Finance, Management

Case studies

How One Healthcare Organization Uses Objective Metrics to Improve Project Management

In 2003, Anthem Blue Cross and Blue Shield, one of the nation's leading health care benefits companies, set out to identify, quantify, and improve the skills of its associates who manage vital projects. To maintain their position as a leader in the health care industry, Anthem Blue Cross and Blue...

Tags: Blue Cross Blue Shield, Health Care, Brainbench, Project Management, Vertical Industries, Tools & Techniques, Benefits, Healthcare, Strategy, It Operations, It service Management, Enterprise Software, Software, Management, Human Resources

Case studies

Telecom Provider Reduces Call Center Cost-Per-Hire by 80%

One of the most significant challenges facing services organizations today is the need to identify and deploy talent quickly. For SaskTel, a major Canadian telecommunications service provider about to roll out a brand new technology to its client base, the demand for qualified personnel in its Customer Relationship Center was...

Tags: Brainbench, Recruitment & Selection, Telephony, Telecom & Utilities, Telecommunications, Human Resources, Workforce Management, Networking

Case studies

IBM's Objective Metrics - A Knowledge Company's Approach to Skills Inventory Management

In 2001, IBM's Americas IT Specialist Profession Discipline Leader set out to implement an online skills measurement system that would improve IBM's ability to pinpoint that knowledge. The skills measurement strategy began with a need to improve success rates for the company's employee certification process. IBM conducted a survey among...

Tags: Knowledge, Inventory Management, Brainbench, IBM Corp., Professional Development, Training And Certification, Strategy, Career, Management

Case studies