Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Avoid Potholes on the Road to Business Service Management (BSM)
- Operating a highly-tuned Formula One racecar on a washed-out dirt road, will never reach top speed and efficiency without a smooth track. BMC Event Manager delivers a high performance vehicle for reaching the BSM goals by integrating and automating event resolution. But - the performance may vary - if one...
- Tags: BMC Software Inc., Performance, Business Service, Business Service Management, BMC Event Manager, It Management, It service Management
- Webcasts 2008-06-26
- Migrating to BMC Event Manager From IBM Tivoli Enterprise Console
- BMC Event Manager has numerous advantages over Tivoli Enterprise Console in terms of ease of use, administration costs, and performance, and it provides a natural gateway into service impact management capabilities and service support integrations. More importantly, BMC is an obvious choice because the BMC Event Manager technology naturally fits...
- Tags: BMC Software Inc., Tivoli Enterprise, Console, IBM Corp., BMC Event Manager, It Management, It service Management
- White papers 2007-10-08
- Dell Advances Business Goals With BMC Event Manager
- Almost 20 years after its inception, Dell needed an event monitoring system that could keep pace with the expanding number of IT components and the increasing volume of events. To help drive corporate goals, the IT organization has launched the Service Management Initiative SMI aimed at applying IT Infrastructure Library...
- Tags: BMC Software Inc., Dell Computer Corp., Information Technology, BMC Event Manager, ITIL, It Management, It Services, It service Management
- Case studies
Additional Resources
- What's NEW in BMC ProactiveNet Analytics V7.6
- The attendee of this webcast will learn about new and improved BMC and Third Party integrations in the new BMC ProactiveNet Analytics V7.6 release. This includes new and improved integrations for PATROL, the BMC Performance Manager Portal, BMC Event Manager, as well as HP OpenView Operations and Microsoft Operations Manager....
- Tags: BMC Software Inc., ProactiveNet Inc., It Management, It service Management
- Webcasts 2008-09-03
- BMC Best Practice Process Flow for Event Management
- The operations manager periodically reviews all high-impact incident requests (i.e. all service outages that affected multiple users). For each of these incident requests, the operations manager first determines whether or not an event was generated to notify the service provider organization of the outage. After completing the review of a...
- Tags: BMC Software Inc., Best Practice, Outage, Operations Manager, It Management, Manufacturing, It service Management
- White papers 2008-07-01
- TIBCO proactive management approach enables SOA performance delivery as a managed service
- The business of running IT for major organizations has been moving in a maturity model direction for some time. ITIL, IT service management methods, various compliance measures, and the seemingly never-ending mantra for IT to do more with less are behind these necessary trends. Yet SOA brings...
- Tags: TIBCO Software Inc., Performance, Information Technology, SOA, Service-Oriented Architecture (SOA), Web Services, Performance Management, Middleware, Enterprise Software, Software, Human Resources, Workforce Management, Dana Gardner
- Blog posts 2008-04-30
- Improve Operational Efficiencies With the New BMC Event Manager and BMC Service Impact Manager V7.1
- Flexible installation options to suite the needs, simplified administration without sacrificing important information on the overall health of the environment, a software-based high availability solution that provides operational continuity and much more. The attendee of this webcast will learn how to deploy these new features, as well as many others,...
- Tags: BMC Software Inc., It Management, It service Management
- Webcasts 2007-12-11
- BMC focuses on taming IT infrastructure
- BMC Software may not be a widely recognized software brand, but the company is making a name for itself in business service management. In the most recent quarter, sales grew about 30 percent, according to company CEO Bob Beauchamp. A recent Goldman Sachs survey of C-level executives on IT spending...
- Tags: IT Management, Asset management, IT infrastructure, Bob Beauchamp, BMC Software Inc., information technology
- Blog posts 2007-03-14
- Planning for Event Integration With BMC Performance Manager Portal
- As event-integration technology evolves for the BMC Performance Manager Portal, BMC Software maintains its commitment to existing technologies while providing a path to future solutions. This approach ensures that customers can take advantage of new technologies. This paper describes the various methods for event integration, illustrates their architecture and event...
- Tags: BMC Software Inc., Performance, Integration, Portals, It Management, Internet, It service Management
- White papers 2006-08-01
- Incident, Problem and Event Management: The IT Process Wars!
- Join TechRepublic's Bob Artner as he and Gartner Analyst Deb Curtis, explore the barriers between groups in the IT organization that limit the success of the problem management process and provides advice to help overcome the IT process wars. During the conversation you will hear several case studies that...
- Tags: IT Management, BMC Software Inc., automation, problem management, console, service desk, information technology, help desk, Webcast
- Webcasts 2005-09-28
- Webcast: Incident, Problem and Event Management: The IT Process Wars!
- Incident and event management is a key part of any IT organization's mission, but problem resolution has often been hampered by the historic gap between IT operations and the service desk. While barriers between help desk and IT operations teams are typical, you can't let them cripple your organization's problem...
- Tags: Service Desk, BMC Software Inc., Webcast, Information Technology, Help Desk, Strategy, It Management, It Operations, Management, It service Management
- Webcasts 2005-09-28
- Using BMC Performance Manager to Monitor and Manage Microsoft Windows Active Directory
- BMC Software solutions for monitoring and managing Microsoft Windows Active Directory include Knowledge Modules KMs, which are part of the BMC Performance Manager for Servers product. This paper explains how to use these KMs to automatically browse Windows event logs, looking for key events identified by Microsoft that indicate problems...
- Tags: BMC Software Inc., Monitor, Performance, Microsoft Windows, Microsoft Corp., It Management, Microsoft Windows Active Directory, It service Management, Directory Services, Enterprise Software, Software
- White papers 2005-08-15
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