Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- sort by:
- Relevance
- Date
- Popularity
- Workforce Optimization: The New Workforce Management
- The contact center industry has used the term "Workforce Management" to describe systems that enable people to deal effectively with the complexities of demand forecasting and staff scheduling. While these systems can increase efficiency dramatically, they are only one part of a more comprehensive solution that increases the productivity and...
- White papers 2003-01-10
Additional Resources
- Optimis Uses BMC Remedy Customer Support to Guarantee Service Excellence
- Optimis was formed following a management buyout of Blue Pumpkin Software UK, previously a wholly owned subsidiary of Blue Pumpkin Inc. One of the first challenges facing the Optimis team was the need to establish a new customer support infrastructure. Because Optimis demonstrates best practice leadership when dealing with its...
- Case studies
- << Previous
- page 1 of 1
- Next >>
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- The more you simplify, the more you save
-
When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Enterprise Applications
- Check out some of the easiest and most powerful ways to boost productivity while saving money on your application infrastructure. See ZDNet's comprehensive Enterprise Application resource center, now!
- New Online Dashboard
-
- Read about top issues IT decision-makers face every day, plus get cost effective solutions to real life IT problems. Oracle Topline
-
