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Empire Blue Cross Blue Shield Cuts Printing and Mailing Costs, Consolidates Print Centers, Reduces Costs and Realizes an 11-Month ROI With Xerox: New York-based Empire Blue Cross Blue Shield, like many insurance providers, spends a significant amount of money every year on printing, mailing, faxing, check-writing, and associated costs. Empire wanted to improve its efficiency and cut costs in those areas and provide better service to its members. Empire turned to Xerox...; Tags: Xerox Corp., Blue Cross Blue Shield, Printing, Document Management, Six Sigma, Insurance, Tqm/Six Sigma/ISO 9000, Enterprise Software, Software, Finance, Managerial Accounting, Quality, Business Operations, Corporate Insurance, It Operations; Case studies 2007-08-03
"Ins" and "Outs" of Installing and Configuring the SAS Enterprise BI Server at Blue Cross & Blue Shield of Minnesota: This paper discusses the implementation of SAS Enterprise BI Server at BlueCross BlueShield of Minnesota BCBSM. It provides an overview of the hardware and software architecture and the deployment of SAS Enterprise BI Server within a mature enterprise-wide and external web-facing infrastructure in a multi-tier UNIX environment. The paper also...; Tags: Blue Cross Blue Shield, SAS Institute, Server, SAS Enterprise BI Server; White papers 2007-05-14
Premera Blue Cross Simplifies Web Content Management to Keep Constituents Informed: In 2002, Premera found managing its ever-growing public Web sites, portals, and intranet content to be an increasing challenge as the company quickly expanded. Specifically, manual publishing techniques created Information Technology IT bottlenecks leading to outdated information, as well as inconsistent branding and messaging across all of the company's Web...; Tags: Blue Cross Blue Shield, Web, Web Content Management, Oracle Corp., Content Management, Web Technology, Channel Management, Enterprise Software, Software, Marketing; Case studies 2007-02-22
Blue Shield (exe): Protect credit card, online banking account numbers and passwords. Blue Shield software protects you by safeguarding your vital personal information. Protecting you from malicious spyware and keyloggers.; Tags: Blue Cross Blue Shield, Banking, Spyware, Spyware, Adware & Malware, E-business/E-Commerce, Cyberthreats, Sales Channel, Viruses And Worms, Financial Services, Security, Internet, Sales; Software downloads 2005-09-04
Atlantic Blue Cross Care Builds Scalable, Web-Enabled Solutions on Sun Technologies: Atlantic Blue Cross Care is a leading health insurance provider in Atlantic Canada. To efficiently support its growth, the company needed to integrate its disparate information technologies, streamline offerings, and deliver Web-enabled services. After researching various options, Atlantic Blue Cross Care decided to integrate its systems into a multi-tiered model...; Tags: Blue Cross Blue Shield, Web, Java 2, Sun Microsystems Inc., J2Ee, Java, Application Servers, Internet, Middleware, Enterprise Software, Software Development, Software/Web Development, Programming Languages, Software; Case studies 2002-11-01

Macromedia Case Study: Blue Cross Blue Shield of Michigan: Blue Cross Blue Shield of Michigan BCBSM needed a dynamic sales comparison and analysis tool that its representatives could use to graphically display its competitive advantage in provider access for both prospective and current customers. They chose Macromedia’s ColdFusion and Flash MX Professional 2004. Printing reports directly from Flash increases...; Tags: Blue Cross Blue Shield, Macromedia Inc., Sales Strategy, Sales Force Management, Sales; Case studies
Blue Shield of California Case Study: Blue Shield of California BSC originally planned to perform all Healthcare Insurance Portability and Accountability Act HIPAA compliance work using in-house resources. Integrating its new processing platform with back-end systems proved more complicated than it originally expected. A unique partnership with EDS helped ensure the organization met its deadlines. Enacted...; Tags: Blue Cross Blue Shield, Health Care, Electronic Data Systems Corp., Hipaa, Regulatory Compliance, Vertical Industries, Benefits, Healthcare, Balanced Scorecard, Regulations, Government, Human Resources, Policies And Procedures, Enterprise Software, Software, Marketing, Marketing Research; Case studies
Blue Cross Blue Shield of Florida Prepares for the Future: By focusing on and mastering these three key trends, BCBSF expects to dramatically improve efficiency and integrity, produce more than $1 million a year in cost savings, lower its per mail piece cost, and boost its total capacity by more than three times. Logistically, the biggest challenge facing BCBSF was...; Tags: Blue Cross Blue Shield, Pitney Bowes Inc., Site; Case studies
Health-Benefits Provider Shields Data and Drives Process Efficiencies With HP StorageWorks Platform: Atlantic Blue Cross Care provides personal health benefits coverage to individuals and families in Atlantic Canada. A merger and acquisition significantly increased the company's data load and added another data center. Atlantic Blue Cross Care wanted to consolidate its storage systems - while maintaining quality standards, regulatory compliance, service-level agreements,...; Tags: Blue Cross Blue Shield, Solution, Hewlett-Packard Co., HP StorageWorks, Utility Computing, Storage, Benefits, Data Centers, Mergers & Acquisitions, Vertical Industries, Hardware, Human Resources, Data Management, Investment, Finance, Enterprise Software, Software; Case studies
Molecular Creates an Efficient Deployment Solution for the Blue Cross Blue Shield of Massachusetts Intranet Site: Blue Cross Blue Shield of Massachusetts BCBSMA, a not-for-profit health insurer that provides coverage to 2.4 million members, sought to automate the content management process for a section of Blue Web, its corporate intranet. BCBSMA looked to Molecular to implement a solution which would put the power to publish content...; Tags: Blue Cross Blue Shield, Molecular Inc., Interwoven Teamsite, Content Management, Web Technology, Insurance, Networking, Enterprise Software, Software, Business Operations, Corporate Insurance; Case studies
HP Case Study: Atlantic Blue Cross Care: Atlantic Blue Cross Care is a leading provider of personal health benefits coverage. Atlantic Blue Cross Care merged with one of its competitors, Maritime Medical and significantly increased its storage information. As a result of the merger, Atlantic Blue Cross was running SUN Solaris, HP/UX and MS Windows NT, between...; Tags: Blue Cross Blue Shield, Hewlett-Packard Co., Storage, Benefits, Vertical Industries, Servers, Hardware, Human Resources, Enterprise Software, Software; Case studies
BlueCross BlueShield of Tennessee Enjoys ROI Many Times Over: BlueCross BlueShield of Tennessee is Tennessee's leader in healthcare financing. The challenge was to ensure online data to prevent lost profits with effective backup and recovery solutions. Familiar with other BMC Software solutions, BlueCross BlueShield of Tennessee chose SQL-BackTrack as its primary tool for Sybase backup and recovery. Holland said....; Tags: BMC Software Inc., Blue Cross Blue Shield, Tennessee, ROI, SQL-BackTrack, It Management, It service Management; Case studies
QUALCOMM Case Study: CareFirst BlueCross BlueShield: CareFirst BlueCross BlueShield is the primary managed care provider in the mid-Atlantic area with nearly 3.2 million members, of which 1.2 million have prescription benefits. CareFirst wanted to extend the effectiveness of its DrFirst e-prescribing tool to improve patient safety and reduce prescription-related costs. CareFirst has enrolled 500 physicians into...; Tags: Blue Cross Blue Shield, Patient, Palm Treo, Qualcomm Inc., CareFirst, Productivity, PDAs, Handhelds, Cellular Phones, Hardware, Consumer Electronics, Personal Technology; Case studies
Unisys Case Study: Premera Blue Cross: Premera Blue Cross is a non-profit, independent regional health plan providing members, employers, providers and brokers with high-quality coverage and service. The cost of the insurer's existing Business Intelligence BI infrastructure was growing and finding skilled developers was difficult. They wanted to drive those costs down by standardizing on the...; Tags: Blue Cross Blue Shield, Unisys Corp., Microsoft Windows, Pricing, Business Intelligence, Tools & Techniques, Performance Management, Processors, Databases, Enterprise Software, Servers, Operating Systems, Software, Marketing, Data Management, Management, Human Resources, Workforce Management, Semiconductors, Hardware, Components; Case studies
Health Insurance Provider Increases Employee Satisfaction, Retention Through e-Learning: WellPoint is a health insurance company that owns Blue Cross and/or Blue Shield plans in 13 states, as well as HealthLink and UniCare. It serves more than 28 million medical members and 80 million specialty members nationwide. The company needed to increase associate satisfaction and first-year employee retention through focused,...; Tags: Career Development, Health Insurance, Blue Cross Blue Shield, E-learning, Health Care, SkillSoft, WellPoint, Professional Development, Benefits, Healthcare, Insurance, Vertical Industries, Career, Human Resources, Business Operations, Corporate Insurance, Enterprise Software, Software; Case studies
How One Healthcare Organization Uses Objective Metrics to Improve Project Management: In 2003, Anthem Blue Cross and Blue Shield, one of the nation's leading health care benefits companies, set out to identify, quantify, and improve the skills of its associates who manage vital projects. To maintain their position as a leader in the health care industry, Anthem Blue Cross and Blue...; Tags: Blue Cross Blue Shield, Health Care, Brainbench, Project Management, Vertical Industries, Tools & Techniques, Benefits, Healthcare, Strategy, It Operations, It service Management, Enterprise Software, Software, Management, Human Resources; Case studies
Blue Cross of Northeastern Pennsylvania Ensures Superior Service With Support From LightPointe Outdoor Wireless Technology: Headquartered in Wilkes-Barre, Pa., Blue Cross of Northeastern Pennsylvania BCNEPA offers a portfolio of health insurance products and administrative services to approximately 600,000 individuals in northeastern and north central Pennsylvania. BCNEPA operates from multiple locations in Wilkes-Barre, including three buildings in the downtown Public Square area. When the company outgrew...; Tags: Blue Cross Blue Shield, Wireless Technology, LightPointe, BCNEPA, Benefits, Healthcare, Insurance, Ethernet, Vertical Industries, Networking, Wireless, Human Resources, Business Operations, Corporate Insurance, Enterprise Software, Software; Case studies
Blue Cross and Blue Shield of Florida Makes Smart Business Discoveries, Decisions With SAS: Blue Cross and Blue Shield of Florida BCBSF is an independent licensee of the Blue Cross and Blue Shield Association serving residents and businesses of Florida. BCBSF developed Product Marketing Dynamic Inquiry System PMDIS, an application built with SAS that extends reporting capabilities to more than 150 users involved in...; Tags: Blue Cross Blue Shield, SAS Institute, Florida; Case studies
Blue Cross and Blue Shield of Montana Understands Product Profitability With SAS: As the state's top healthcare insurer, Blue Cross and Blue Shield of Montana BCBSMT has provided five decades of service to Montana residents and businesses as a financially secure, not-for-profit corporation. But recently, changes in the landscape of the health insurance industry have prompted even the most well-established insurers to...; Tags: Blue Cross Blue Shield, SAS Institute, Montana, Product Profitability; Case studies
Blue Cross Blue Shield of Massachusetts Takes Care of Its Customers - And Its Business - With Interwoven: Headquartered in Boston, Blue Cross Blue Shield of Massachusetts provides coverage to 2.7 million members and offers more than 17,000 healthcare providers in its HMO network. To help its members access information and services and to support its providers in the delivery of care, BCBSMA draws on Enterprise Content Management...; Tags: Blue Cross Blue Shield, Interwoven, Healthcare, Web Site Development, Internet; Case studies