<![CDATA[better management.com Resources | ZDNet]]> en-us <![CDATA[Service Level Management: Mastering Concepts & Strategies]]> Tue, 11 Aug 2009 00:00:00 -0700 <![CDATA[Human Capital Planning for Success]]> Tue, 22 Jun 2004 00:00:00 -0700 <![CDATA[Service Level Agreements: Why Bother?]]> <![CDATA[Asia-Pacific: Metrics for Service Level Agreements (SLAs)]]> <![CDATA[Asia-Pacific: Negotiating a Service Level Agreement]]> <![CDATA[Twenty Service Level Management Metrics to Enable Corporate Governance: Questions IT Operations Should Be Able to Answer]]> <![CDATA[Measuring the Service - Metrics for Service Level Management (SLM) and Service Level Agreements (SLAs)]]> <![CDATA[ITIL for Service Level Management]]> <![CDATA[Building Effective Change Management Processes for Sarbanes-Oxley: Step by Step]]> <![CDATA[Sarbanes-Oxley Compliance: SOX Heads for Europe]]> <![CDATA[Automated Patent Portfolio Management: From Potential to Profit]]> <![CDATA[The Data Quality Imperative - Insight to Action]]> <![CDATA[Step by Step to a Winning Balanced Scorecard]]> <![CDATA[Sarbanes-Oxley - A Legislative Mandate for Business Intelligence]]> <![CDATA[Keys to Effective Project Management Communications]]> <![CDATA[Understanding the Issues Driving Organizational Transformation]]> <![CDATA[Financial Management Strategies for the Public Sector]]> <![CDATA[Balancing Your Scorecard: Overcome Performance Management Barriers by Focusing on Capability Management]]> <![CDATA[Improving the Budgeting Process With Strategic Resource Planning and Budgeting]]> <![CDATA[How Much Do You Really Need: Using Activity-Based Planning & Budgeting for Effective Resource Allocation]]>