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	<title><![CDATA[better business bureau Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/better+business+bureau.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to better business bureau]]></description>
	<s:counts start="0" returned="14" found="14" />
	<language>en-us</language>
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		<title><![CDATA[Better Business Bureau weighs in on green claims of Dell vs. Apple]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13603-0.html?forumID=1&threadID=65975&messageID=1238485&start=0]]></link>
		<description><![CDATA[Better Business Bureau weighs in on green claims of Dell vs. AppleBeware GreenThis in, right after a report to Congress that 98% of "green" products in supermarkets are misleading.I'm extremely wary of anything that claims to be "green" vegetables or otherwise.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 22 Jun 2009 15:56:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">AAPL,DELL</category>
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		<title><![CDATA[The certification timebomb]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12688-0.html?forumID=1&threadID=60477&messageID=1111371&start=0]]></link>
		<description><![CDATA[The certification timebombCertification Will Never Be EnoughWhen you had your original post on this topic, I posted my personal thoughts not Gartner position on the Gartner Blog Network (http://blogs.gartner.com/jim_holincheck/2009/01/26/certification-of-implementation-consultants/).  This is a multi-faceted issue.  Skills are only one part of the equation related to successful implementation.  Vendors,...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 05 Feb 2009 06:48:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/timebomb.html"><![CDATA[timebomb]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/certification+program.html"><![CDATA[certification program]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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		<title><![CDATA[Did you know: Vonage got booted by Better Business Bureau last year? Here's their rap sheet]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10537-0.html?forumID=1&threadID=42844&messageID=791486&start=0]]></link>
		<description><![CDATA[Did you know: Vonage got booted by Better Business Bureau last year? Here's their rap sheetWho cares.The BBB is a racket designed to extort money from businesses. They don't give a crap about consumers or businesses. The only thing the BBB is out for is the BBB.RE: Did you know:...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sun, 06 Jan 2008 14:49:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/blogging.html"><![CDATA[Blogging]]></category>
		<category domain="http://updates.zdnet.com/tags/vonage+holdings+corp..html"><![CDATA[Vonage Holdings Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/rap+sheet.html"><![CDATA[rap sheet]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VG</category>
		<category domain="tickers">VG</category>
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		<title><![CDATA[Did you know: Vonage got booted by Better Business Bureau last year? Here's their rap sheet]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ip-telephony/?p=3016]]></link>
		<description><![CDATA[I know this is old news, but since the act I alluded to in this post's headline flew under the radar when it went down, I thought I would make another reference to it.    And lest you wonder why I am posting "old news," the citations and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 06 Jan 2008 14:01:47 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/vonage+holdings+corp..html"><![CDATA[Vonage Holdings Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+governance.html"><![CDATA[Corporate Governance]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/russell+shaw.html"><![CDATA[Russell Shaw]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VG</category>
		<category domain="tickers">VG</category>
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		<title><![CDATA[Bookings, Billings, and Backlog: Managing Operational Performance for Financial Success]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1130395]]></link>
		<description><![CDATA[Bookings, Billings, and Backlog BBB information is the lifeblood of any organization that manufactures and ships products. But BBB information can be difficult to gather, analyze, and report. Using spreadsheets is a cumbersome, error-prone approach that doesn't provide flexible analytical views of performance, and transaction systems that collect and store...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/billing.html"><![CDATA[Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
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	<item>
		<title><![CDATA[BBB Bar 0.3 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=784605]]></link>
		<description><![CDATA[BBB Bar displays links in a little vertical bar. Features: Customizable colors; Customizable transparency for several parts; Drag and drop shortcuts onto the bar; Drag and Drop sites and links right onto the bar; Nice little Mouseover effect; Expand/Colapse the bar. This version is the first release on CNET Download.com....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 25 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/bar.html"><![CDATA[Bar]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/bigbadaboom.html"><![CDATA[BigBadaBoom]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[Kodak leaves Better Business behind]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=31887&messageID=587864&start=0]]></link>
		<description><![CDATA[Kodak leaves Better Business behindBBB is a racketThey make money by extorting it from companies. The only way for a company to get a complaint against a company removed is to join the BBB and pay it's membership dues.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 27 Mar 2007 12:10:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/better+business.html"><![CDATA[BETTER BUSINESS]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/eastman+kodak+co..html"><![CDATA[Eastman Kodak Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EK</category>
		<category domain="tickers">EK</category>
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	<item>
		<title><![CDATA[GM: 'Stand by. We're about to spam you.']]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10741-0.html?forumID=1&threadID=29665&messageID=551931&start=0]]></link>
		<description><![CDATA[GM: 'Stand by. We're about to spam you.'Companies...Unfortunately, large corporations should take care of their customers better than they do.  This is a case where the company wants their way and doesn't want to fess up to their problems.... *sigh*The real disturbing part of this case is the fact...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 29 Jan 2007 13:49:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/general+motors+corp..html"><![CDATA[General Motors Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/toyota+motor+corp..html"><![CDATA[Toyota Motor Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/vibe.html"><![CDATA[Vibe]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GMGMQ</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TM</category>
		<category domain="tickers">GMGMQ,TM</category>
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		<title><![CDATA[GM: 'Stand by. We're about to spam you.']]></title>
		<link><![CDATA[http://blogs.zdnet.com/Berlind/?p=319]]></link>
		<description><![CDATA[This showed up in my inbox today and after youve had a chance to look at it, Ill tell you why its really disturbing. First, GM has correctly identified me as a GM customer. We own a GMC Yukon and a Pontiac Vibe. The former, were very happy with. The...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 29 Jan 2007 13:29:44 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/web+technology.html"><![CDATA[Web technology]]></category>
		<category domain="http://updates.zdnet.com/tags/general+motors+corp..html"><![CDATA[General Motors Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GMGMQ</category>
		<category domain="tickers">GMGMQ</category>
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		<title><![CDATA[VW Jettas: Official auto of the digerati?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=21830&messageID=414731&start=0]]></link>
		<description><![CDATA[VW Jettas: Official auto of the digerati?OK, OT, but gotta ask...What's wrong with the Vibe?  I had actually been thinking about buying one.My first car was a Jetta...had it until two years ago.Love my JettaI feel very good about my Jetta choice:from - www.hybridcars.comLink - http://www.hybridcars.com/hybrid-versus-diesel.htmlDiesel suffers from an...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 07 Jun 2006 11:10:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vw.html"><![CDATA[VW]]></category>
		<category domain="http://updates.zdnet.com/tags/general+motors+corp..html"><![CDATA[General Motors Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/arbitration.html"><![CDATA[arbitration]]></category>
		<category domain="http://updates.zdnet.com/tags/gasoline+vehicle.html"><![CDATA[gasoline vehicle]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GMGMQ</category>
		<category domain="tickers">GMGMQ</category>
	</item>
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		<title><![CDATA[I checked consumer complaint sites for Vonage posts; guess what I found]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ip-telephony/?p=371]]></link>
		<description><![CDATA[I spent part of this weekend on some consumer-complaint Web sites, tracking incident reports of "converged home" customer service issues.Although my reason for doing this involved a broader scope of technologies than just IP telephony, I'd like to share some of the VoIP-related complaints I managed to dig up.First, tho,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 24 Apr 2005 16:12:13 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vonage+holdings+corp..html"><![CDATA[Vonage Holdings Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VG</category>
		<category domain="tickers">VG</category>
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	<item>
		<title><![CDATA[GuruNet launches new search service]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=7256&messageID=146724&start=0]]></link>
		<description><![CDATA[GuruNet launches new search serviceFrom Search to Answers—A Strategy for SuccessBuilding and Serving from its own "AAA: Selected, Categorized, Annotated, Tagged, Multiple Sources of Information" and accessing it through its own "BBB: Hierarchical and Hyper-Linked Master Table of Contents of AAA" in response to a "CCC: Well Formulated Query" is...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 04 Jan 2005 01:38:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/search.html"><![CDATA[SEARCH]]></category>
		<category domain="http://updates.zdnet.com/tags/gurunet+corp..html"><![CDATA[GuruNet Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
		<category domain="http://updates.zdnet.com/tags/aaa.html"><![CDATA[AAA]]></category>
		<category domain="http://updates.zdnet.com/tags/search+technology.html"><![CDATA[search technology]]></category>
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		<title><![CDATA[In 2003 Better Business Bureau received 1710 complaints on rebate fulfillment]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=11]]></link>
		<description><![CDATA[Nationwide, the Better Business Bureau received 1,710 complaints about rebates in 2003, up from 974 in 2002 and 964 in 2001. Since 1998, the FTC has policed about a dozen instances of companies not redeeming rebates as quickly as promised.]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 08 Dec 2004 10:59:22 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
	</item>
	<item>
		<title><![CDATA[In 2003 Better Business Bureau received 1710 complaints on rebate fulfillment]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=6667]]></link>
		<description><![CDATA[Nationwide, the Better Business Bureau received 1,710 complaints about rebates in 2003, up from 974 in 2002 and 964 in 2001. Since 1998, the FTC has policed about a dozen instances of companies not redeeming rebates as quickly as promised.]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 07 Dec 2004 13:00:28 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/better+business+bureau.html"><![CDATA[Better Business Bureau]]></category>
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