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ZDNet Dictionary Definition
- Best Practices
- Formulas and procedures that have proven successful in practice. In the IT world, best practices often refers to software development methodologies. See XP, RUP and Scrum.
- Full Best Practices Definition >>
ZDNet Resources
- Nurturing sales leads
- Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the marketing department to monitor and motivate leads and encourage them into the sales cycle.
- Tags: Sales Strategy, Sales Force Management, Best Practices, whiteboard, sales, leads, marketing
- Whiteboards 2008-12-05
- Presence: Enhancing enterprise interactions
- How do we put a human face on B2B communications? Murli Thirumale of Citrix Systems looks to consumer apps like IM, voice chat and webinars as a way to establish web presence and give personality to interactions in the business world.
- Tags: Interaction, Presence, Channel Management, B2B, Instant Messaging, Marketing, E-business/E-Commerce, Internet, Online Communications, Best Practices, Web, IM, Webinar, Citrix Systems Inc., Voice Chat
- Whiteboards 2006-08-08
- Users-to-tech support ratio
- How many employees should one tech support staff person oversee? CNET's Justine Nguyen explains the golden ratio of users to tech support staff, and what factors contribute to it.
- Tags: Best Practices, CBS Interactive Inc., Ratio, Tech
- Whiteboards 2006-07-27
- Pain-Free Annual Budgeting
- Day-long, painful, annual budget meetings can be a thing of the past. Cast aside the 'set in stone' budget for a 'rolling forecast,' which allows you to change your budget as business needs evolve and new opportunities arise.
- Tags: Budgeting, Financial Services, Best Practices, Budget
- Whiteboards 2005-09-15
- LCD's cut energy costs
- LCDs liquid crystal displays are more cool-looking than traditional CRTs cathode ray tubes, but they cost twice the price. However, when you add energy costs into your TCO calculation, the difference in cost shrinks significantly.
- Tags: LCD, CRT, Hardware, Components, Roi/Tco, Finance, Managerial Accounting, Best Practices, Monitors & displays, energy cost
- Whiteboards 2005-09-15
- What Is a Wiki?
- Many people collaborate on projects via e-mail. But e-mail threads can be cumbersome, attached documents can get lost, and who has the latest version anyway? Wikis allow everyone who has access to a page to read and change it.
- Tags: E-mail, Wiki, Online Communications, Best Practices
- Whiteboards 2005-08-02
- Whiteboarding 101
- Learn tips and tricks for effective whiteboarding, including how to frame issues, how to use color and the importance of using conventions.
- Tags: Convention, Best Practices
- Whiteboards 2005-07-27
- Solar Sails
- Solar sails could provide a way to move satellites or spaceships without using a lot of rocket fuel. TechRepublic VP Bob Artner explains how a sail works in space where there is no wind -- or is there?
- Tags: Best Practices, sail, Network Technology, Networking
- Whiteboards 2005-07-22
- Effective Professional Blogging
- span.bd {font-size:1.1em;font-weight:bold;} TechRepublic VP Bob Artner explains what it takes to be an effective professional blogger. He advises avoiding the mistakes of many personal blogs, which he says Bloviate and are Loud, Obnoxious and Gabby.
- Tags: Internet, Best Practices, blogging
- Whiteboards 2005-07-22
- Calculating ROI
- ROI, or Return On Investment, is an analysis tool used to calculate a project's expected benefit in light of its costs. But it's more complicated than you may think. Learn what it is, when to use it, and how to calculate ROI.
- Tags: ROI, Roi/Tco, Finance, Managerial Accounting, Best Practices, Benefit, Analysis, Tool
- Whiteboards 2005-07-21
- Using RSS
- RSS packages up blogs, e-newsletters and research -- offering a simplified way to receive information. With the use of a feedreader, RSS feeds can be sent directly to either your inbox, desktop or Website.
- Tags: RSS, Internet, Best Practices
- Whiteboards 2005-07-19
- Tune Up Your Targeting
- Chas Edwards warns that while micro-targeting is efficient, there's also value in targeting broader audiences in terms of keeping overall revenues high and creating new demand.
- Tags: Revenue, Audience, Term, Chas Edwards, Finance, Best Practices, Operational accounting
- Whiteboards 2005-06-03
- Google tiles
- Has Google created an unintentional de facto standard with the technology that runs its new mapping tool? Bob Artner believes utility companies, school districts, marketers and politicians all stand to gain.
- Tags: Google Inc., Telecom & Utilities, Best Practices, Productivity
- Whiteboards 2005-05-18
- Business Technology Optimization
- Christopher Lochhead of Mercury argues that running IT like a business, or optimizing the business value of IT, is the number one issue in IT today. How can IT deliver value back to the business?
- Tags: Business Technology, Strategy, Management, Best Practices, information technology, business technology optimization
- Sponsored whiteboards 2005-04-04
- Optimizing SOA
- As the number of components in SOA apps increases, an optimization layer is required in the software development life-cycle, to ensure quality, performance and availability.
- Tags: SOA, Middleware, Best Practices, Service-oriented architecture (SOA), Web services, Enterprise software, Software Development, Development Tools, Software, Software/Web Development
- Whiteboards 2005-04-04
- Bayes Theorem keeps spam out
- When applied to spam, this probability theory kicks out real junk mail and is less likely to create false positives.
- Tags: Bayes Theorem, Cyberthreats, Best Practices, spam, Security, Spam And Phishing
- Whiteboards 2005-03-25
- Media client monoculture
- Microsoft's Windows Media Player offers developers a mass market, so how do the smaller guys secure their piece of the pie? It's up to you.
- Tags: Best Practices, Digital music, Digital media, Microsoft Windows, Media Players, Operating Systems, Software, Personal Technology, Consumer Electronics
- Whiteboards 2005-03-09
- Punctuated scalability
- As organizations grow, the support costs per employee decline, but there are pain points.
- Tags: Support, Employee, Best Practices, Organization
- Whiteboards 2005-03-09
- Holographic storage
- The next big thing in storage? Three dimensional holographic images enable more information to be stored in a much smaller space, preventing information overflow.
- Tags: Information, Hardware, Best Practices, storage
- Whiteboards 2005-03-09
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