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- Will economic downturn push companies into the cloud?
- At the TechCrunch Cloud Computing Roundtable in Mountain View, Calif., Marc Benioff, CEO of Salesforce.com, explains why he thinks Microsoft's entry into the business will bring validation to the cloud. Many CTOs, he says, still need to be convinced that using software as a service will save them money and...
- Tags: Cloud, Software As A Service (SaaS), Managed Hosting, Sales Force Management, Emerging Technologies, Sales, Salesforce, cloud computing, SaaS, Benioff, Microsoft, TechCrunch, platforms
- Videos 2009-03-02
- Salesforce and Google: Bringing two platforms together
- Preceded by flashing colored lights and a brief video about the business Web, salesforce.com CEO Marc Benioff took the stage during a luncheon press conference to announce the alliance with Google around AdWord integrations, which I covered in this post. The only news of the day was Benioff announcing that...
- Tags: Salesforce.com, Google, Enterprise 2.0
- Blog posts 2007-06-05
Additional Resources
- Dreamforce: Benioff introduces Chatter
- Chatter mattersChatter is the most exciting thing to happen to enterprise apps in quite a while. There a few differences between Chatter and everything that has come before it: 1)Chatter is part of your enterprise apps and lets you collaborate in the context of what is happening in your...
- Tags: Chatter
- Discussion threads 2009-11-23
- Fawning over Chatter and how SAP missed its chance
- What Salesforce did was pricing, not features...What I was talking about that most people missed wasn't the feature set. Of course that isn't new. Even Benioff pretty much admits he stole the idea from Facebook and Twitter.But at the Techcrunch Real Time Crunchup on Friday Benioff said Salesforce was working...
- Tags: Pricing, Sales force management, Marketing research, Strategy, Chatter, SAP AG
- Discussion threads 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- Conference energy levels
- Coming to Dreamforce has been a revelation. The news was dominated by Chatter but that only tells a fraction of the real story. As I sat in the media room chatting sic to an old buddy it occurred to me this was a conference that annoyed for all...
- Tags: Salesforce.com Inc., Software-as-a-service, Event, Software As A Service (SaaS), Managed Hosting, Sales Force Management, Cloud Computing, Emerging Technologies, Sales, Dennis Howlett
- Blog posts 2009-11-20
- Salesforce demos Service Cloud 2
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud...
- Tags: Salesforce.com Inc., Customer Service, Social Media, Product Marketing, Cloud Computing, Customer Relationship Management (CRM), Sales Force Management, Virtualization, Marketing, Enterprise Software, Software, Sales, Hardware, Service Cloud 2, Marc Benioff, Salesforce
- Videos 2009-11-18
- Dreamforce: Benioff introduces Chatter
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where...
- Tags: Social Media, Marc Benioff, Productivity, Sam Diaz
- Blog posts 2009-11-18
- Salesforce Chatter: what a clanger!
- Running Cover-it-Live has produced some interesting commentary about this morning's announcement of Salesforce.com Chatter. Best summed up by Nenshad Bardoliwalla: The length of this keynote has turned "Chatter" into "Splatter" IMHO A three and a quarter hour keynote marathon, laced with the kind of hyperbole we've come to...
- Tags: Salesforce.com Inc., Marc Benioff, Running Cover-it-Live, Saesforce.com, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2009-11-18
- Salesforce CEO chatters about new social media platform
- At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where...
- Tags: Salesforce.com Inc., Social Media, Marc Benioff, Salesforce, Chatter
- Videos 2009-11-18
- Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head
- I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...
- Tags: Oracle Corp., Siebel Systems Inc., CRM, Anthony Lye, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-10-14
- What we may/may not hear @ Oracle Open World this week
- Watch for movement on these matters Last night, Oracle’s annual mega event, Oracle Open World, opened. This event draws some 37,000 people to San Francisco to hear, see and speak all things Oracle. With the keynotes starting in mere minutes, I thought I’d offer up my thoughts...
- Tags: Probability, Oracle Corp., MySQL, Sun Microsystems Inc., Oracle Open World, Software As A Service (SaaS), Databases, Managed Hosting, Open Source, Emerging Technologies, Enterprise Software, Software, Data Management, Brian Sommer
- Blog posts 2009-10-12
- Salesforce.com, Dell target SMBs
- Dell and Salesforce.com said Monday that they will team up to target small and mid-sized businesses. The announcement, which coincides with Oracle's OpenWorld, goes like this: The companies will launch certified Dell-Salesforce.com customer relationship management bundles via the cloud. Pricing will start at...
- Tags: Salesforce.com Inc., Dell Computer Corp., Small And Medium Business, Sales Force Management, Sales, Larry Dignan
- Blog posts 2009-10-12
- SAP and Oracle going head to head
- This week gives SAP and Oracle watchers an opportunity to see these giants go head to head in the entertainment stakes as each holds major conferences. SAP is in Phoenix with TechEd while Oracle takes over the Moscone Center and a lot of the surrounding area...
- Tags: Oracle Corp., SAP AG, Advertising & Promotion, Marketing, Dennis Howlett
- Blog posts 2009-10-12
- Salesforce.com Plays In the Enterprise - Again
- Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn't do much right - for example if I tried to export a .CSV file it gave me an .XLS file and vice versa.  I read something by Marc...
- Tags: Salesforce.com Inc., Accounting, Financial, Sales Force Management, Sales Force Automation (SFA), Sales, Enterprise Software, Software, Paul Greenberg
- Blog posts 2009-10-07
- Salesforce.com fires back at Oracle in SaaS war
- In recent quarters Oracle has been taking aim at Salesforce.com, noting that its Siebel On Demand was poaching customers. On Thursday it was Salesforce's turn to return fire. Following Salesforce's fiscal second quarter earnings, CEO Marc Benioff, as chatty as ever, took aim at his trash talking...
- Tags: Salesforce.com Inc., Software-as-a-service, Oracle Corp., Sales Force Management, Sales, Larry Dignan
- Blog posts 2009-08-21
- Cheap jibe sullies SAP's SaaS strategy
- Cheap jibe sullies SAP's SaaS strategyYou got it TOTALLY wrong!"The message this sends is that Wookey?s initiative doesn?t have the wholehearted support of SAP?s board."No, that's not it at all. [b]The message this sends is that Force.com from Salesforce.com is not a viable competitor in the large enterprise.[/b] Are you...
- Tags: Software as a Service (SaaS), Managed hosting, cloud computing, Leadership, SAP AG, software-as-a-service, SaaS strategy
- Discussion threads 2009-06-18
- Excerpt: Marketing 2.0 From CRM at the Speed of Light 4th Edition
- I'm going to try something out here. I am ready to cringe as the tomatoes and old iPods are thrown at me, or the praise is showered on me...oh, wait, that's someone dumping buckets of tar over my head. I'm providing an advance excerpt of Chapter 13 of CRM...
- Tags: Advertisement, Attention, CRM, New Competition, Engagement Rating, Marketers, Marketing Professional, Marketing Research, Marketing, Paul Greenberg
- Blog posts 2009-05-29
- Sage and the Economy â€" Two things that should turn around
- Sage is a large, albeit understated, software provider that sells a multitude of applications that a significant number of people and firms use. Through acquisitions, the company has amassed a large portfolio of products that include brands such as AccPac, ACT, Timberline, MAS, Abra and many more. ...
- Tags: Brand, Channel Partner, North America, Sage, Sue, Public Relations, Sales Strategy, Branding, Sales Force Management, Marketing, Corporate Communications, Sales, Brian Sommer
- Blog posts 2009-05-17
- News to know: Real Q1, Wolfram Alpha, Vonage, Psystar netbook, Google cloud
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Real misses for Q1, swings to loss; mentions "Facet" Garett Rogers: Wolfram Alpha has Google's attention ...
- Tags: Google Inc., Larry Dignan, Vonage Holdings Corp., Sam Diaz, Netbook, Netbooks, Nettops & MIDs, Home Entertainment, Digital Cameras, Digital Photography, Tv & Home Theater, Hardware, Personal Technology, Consumer Electronics
- Blog posts 2009-05-08
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