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ZDNet Resources
- One-Stop Communications Network: Cisco Helps Belgacom Deliver Converged Services
- Service Provider Belgacom partners with Cisco to bring converged services to SMB customers in Belgium.
- Tags: Network, Cisco Systems Inc., Belgacom
- Webcasts 2006-05-03
- IBM Case Study: Belgacom SA
- Belgacom SA is the leading supplier of global telecommunications solutions in the Belgian market. The Belgacom group' services include local, intercity and international voice and data services, cellular telephone services, satellite services, carrier services and all Internet-related services. The challenge was to improve customer service and streamline business processes. The...
- Tags: IBM WebSphere Portal Server, Belgacom, IBM Corp., Belgacom SA, Middleware, Enterprise Software, Software
- Case studies
- CRM Evolution at Belgacom
- Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. By replacing a plethora of non-integrated sales and case management systems with a single CRM system, Belgacom will achieve a centralised view of all customer interactions regardless of the customer's preferred choice of channels...
- Tags: PeopleSoft Inc., Belgacom, CRM, PeopleSoft CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies
- CRM Evolution at Belgacom
- Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. In order to achieve enhanced customer service, Belgacom, Belgium's leading telecom supplier needed to implement a customer relationship management CRM architecture that would provide a centralized view of all customer interactions regardless of the...
- Tags: PeopleSoft Inc., Belgacom, CRM, Customer Relationship Management (CRM), Telephony, Advertising & Promotion, Fax, Telecom & Utilities, Enterprise Software, Telecommunications, Software, Networking, Marketing
- Case studies
- Oracle Case Study: Belgacom
- Belgacom is the leading telecommunications company in Belgium and a market leader in a number of areas, including retail and wholesale fixed-line telephony services, mobile communications services and broadband data, and internet services. The Proprietary systems did not support moving to SOA for standards compliance and handling reuse exceptions. They...
- Tags: Oracle Corp., Belgacom, Operational Planning, Telecommunications, Telecom & Utilities, Service-Oriented Architecture (SOA), Business Process Automation, Hardware Upgrade, VOIP, Middleware, Business Operations, Web Services, Enterprise Software, Software, It Operations, Hardware, Networking
- Case studies
- A Cisco Converged Platform Spearheads Belgacom's IP Strategy for the SMB Market
- Belgacom is the leading telecommunications company in Belgium and a market leader in areas such as retail and wholesale fixed line telephony services, mobile communications services, and broadband data and Internet services. As the leading Belgian telecommunications provider, Belgacom has to achieve a fine balance between protecting its core business...
- Tags: Telephony, IP, Cisco Systems Inc., Belgacom, Small And Medium Business, Smb/Sme, Telecom & Utilities, Telecommunications, VOIP, Networking
- Case studies
- SAS IT Resource Management Solution Closely Monitors IT Infrastructure
- The efficient management of IT equipment is absolutely essential to achieve business success these days. This is particularly true when the IT infrastructure is as large as that at Belgacom, Belgium's principal telecom operator. Accurate and complete information about capacity usage systems is essential for proper management of the company's...
- Tags: Information Technology, SAS Institute, Belgacom
- Case studies
- Leading Belgian Telco Provider Tackles Performance Problems and Enhances Customer Satisfaction With Symantec
- The leading Belgian telecommunications company Belgacom was challenged with patchy performance from its Oracle database. Valuable time was lost while attempts were made to identify the problem. Step forward VERITAS i3 for Oracle. By deploying this powerful application performance management solution, Belgacom was able to identify and overcome the database...
- Tags: Symantec Corp., Performance, Customer Satisfaction, Belgacom, Application Performance Management, Performance Management, Storage, Databases, Human Resources, Workforce Management, Hardware, Enterprise Software, Software, Data Management
- Case studies
- Telecommunications Giant Belgacom Opts for SAP to Optimize All Purchasing Processes
- In spite of its success and an annual turnover of some £5.22 billion, Belgacom NV needed to streamline its purchasing processes. For certain items, the administrative and logistics costs were often higher than the purchase cost. This leading Belgian telecommunications company chose SAP Enterprise Buyer - a key application within...
- Tags: Logistics, SAP AG, Telecommunications, Belgacom, Supply Chain, Customer Relationship Management (CRM), Purchasing & Procurement, Channel Management, Enterprise Software, Business Operations, Software, Marketing
- Case studies
Additional Resources
- New HP Integrity NonStop Solutions: Working NonStop Around the World
- The attendee of this webcast will learn how Home Depot, GE Healthcare, Belgacom, CME, Bon-Ton Stores & CEKAB use HP Integrity NonStop Solutions to speed growth, reduce costs & mitigate risks, by being up and running, 24/7.
- Tags: HP Integrity, Hewlett-Packard Co., Vertical Industries, Benefits, Healthcare, Digital Media, Strategy, Enterprise Software, Software, Human Resources, Consumer Electronics, Personal Technology, Management
- Webcasts 2007-01-01
- SkyQuotaX (dmg)
- SkyQuotaX is a Mac utility for Belgacom Skynet ADSL and Telenet users which checks and displays how much of your monthly Internet download limit is remaining or has been used. Included is a connection log viewer for the last four months and retrieving your available Web space quota. Added support...
- Tags: Quota, SkyQuotaX, DSL, Internet, Broadband Internet, Network Technology, Desktops, Telecommunications, Personal Technology, Networking, Hardware
- Software downloads 2005-08-24
- Unilever Belgium - Ensuring Continuity
- Unilever is one of Belgium's leading suppliers of fast-moving consumer goods FMCG. They needed to effectively manage the storage, distribution and supply of products, protect financial position and competitiveness by ensuring business continuity and implement disaster recovery as the first step in a new business continuity strategy for recently centralised...
- Tags: Hewlett-Packard Co., Unilever PLC, Business Continuity, Disaster Recovery, It Services, Data Management
- Case studies
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