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Bangkok Dusit Medical Services Reduces Transaction Costs by 50% With CRM System
BDMS' Bangkok Hospital Medical Center is its primary facility for internal medicine, pediatrics, and general surgery and houses numerous specialized centers. Customer tracking and retention is crucial in helping BDMS' hospitals stay in front in Thailand's competitive healthcare industry. As BDMS strives to offer the best healthcare, it requires a...
Tags: CRM System, Patient, Oracle Corp., Health Care, CRM, BDMS, Vertical Industries, Healthcare, Benefits, Customer Relationship Management (CRM), Enterprise Software, Human Resources, Software
Case studies 2009-07-01
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