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		<title><![CDATA[Bank of Ireland: data breach repeat offender]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13604-0.html?forumID=1&threadID=54075&messageID=1022879&start=0]]></link>
		<description><![CDATA[Bank of Ireland: data breach repeat offenderThere is actually a solution...I agree that training and internal policies are important. However, you can not just rely on the human factor, you need to adopt technology. Secure USB flash drives with strong encryption like the SanDisk Enterprise Cruzer and a data management...]]></description>
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		<pubDate>Sat, 08 Nov 2008 23:22:00 -0800</pubDate>
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		<title><![CDATA[Bank of Ireland: data breach repeat offender]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=1128]]></link>
		<description><![CDATA[A Bank of Ireland employee lost an unencrypted USB memory stick containing personal information belonging to 894 customers. Stopping this problem requires more stringent government enforcement. by Michael Krigsman]]></description>
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		<pubDate>Fri, 07 Nov 2008 06:55:23 -0800</pubDate>
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		<title><![CDATA[Bank of Ireland: Quality Service Through Call Center Transformation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=278507]]></link>
		<description><![CDATA[In an era of heightened customer demands and increased competition, call centers have become a crucially important mechanism to cost-effectively serve customers and sell products. Bank of Ireland realized that it needed not only to reengineer its call center delivery processes, but also to ensure that it provided the same...]]></description>
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