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- Bank of Ireland: data breach repeat offender
- Bank of Ireland: data breach repeat offenderThere is actually a solution...I agree that training and internal policies are important. However, you can not just rely on the human factor, you need to adopt technology. Secure USB flash drives with strong encryption like the SanDisk Enterprise Cruzer and a data management...
- Discussion threads 2008-11-08
- Bank of Ireland: data breach repeat offender
- A Bank of Ireland employee lost an unencrypted USB memory stick containing personal information belonging to 894 customers. Stopping this problem requires more stringent government enforcement. by Michael Krigsman
- Blog posts 2008-11-07
- Bank of Ireland: Quality Service Through Call Center Transformation
- In an era of heightened customer demands and increased competition, call centers have become a crucially important mechanism to cost-effectively serve customers and sell products. Bank of Ireland realized that it needed not only to reengineer its call center delivery processes, but also to ensure that it provided the same...
- Case studies
Additional Resources
- News to know: Adobe; OpenSUSE; Ubuntu; IBM; P2P; Palm
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Adrian Kingsley-Hughes: Adobe Flash for all smartphones ... except iPhone Andrew Mager: Google and Adobe join forces on Open...
- Blog posts 2009-10-05
- Sustainability: More Capitalist Than Jack Welch?
- What's wrong with this picture? At a time where more leading companies than ever are integrating sustainability, not just into their mid term strategy but into the core of their business models, Jack Welch sits awkwardly on the landscape. Jack and Suzy Welch published a missive on sustainability in Business...
- Blog posts 2009-06-05
- News to know: Rigged PDFs; Obama's CTO; Android bug; Windows 7
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Jason Perlow: Can we finally realize Alan Kay's Dynabook for $100? CNET News: Memo to Intel: Netbooks morphing into notebooks Ryan Naraine: Rigged PDFs...
- Blog posts 2008-11-10
- Greentech Investing: Not So Fast
- There's an inevitable slowdown in venture capital investing and that's not good news for Silicon Valley nor the Cleantech start-ups. Last quarter VC activity was about one-third of the same quarter last year. While economists claim there's plenty of capital around, the investments being made are more cautious....
- Blog posts 2008-10-02
- Iceberg: cuts code, evolves your enterprise
- This is a dual post written and posted simultaneously. For the perspective of how Iceberg this benefits student, check the post over at iGeneration. Some bits are the same and used in both entries; ain't easy posting the same thing for different audiences. A few weeks ago...
- Blog posts 2008-09-07
- Scammers caught backdooring chip and PIN terminals
- The U.K's Dedicated Cheque and Plastic Crime Unit DCPU have recently uncovered state of the art social engineering scheme, where once backdoored, chip and PIN terminals were installed at retailers and petrol stations in an attempt to steal the credit card details passing through. Originally, before online banking took place...
- Blog posts 2008-08-19
- Allied Irish Banks Strengthens Its Position in Europe Through Core Bank Transformation
- With competition and regulation increasing, Allied Irish Banks - Ireland's largest bank - needed to become more agile and cost-effective in serving its retail customers to remain a major player in the European banking market. Its aging and rigid core banking systems posed a significant barrier. AIB embarked on a...
- Case studies 2008-07-01
- A tale of two statements: Apple and the EU on iTunes pricing
- Apple has standardized its iTunes pricing across all of Europe and you'd think harmony would be in the air over the pond. Not so fast. Let's read between the lines. First up, is Apple's statement noting that it is leveling iTunes prices across Europe....
- Blog posts 2008-01-09
- If Skype was disruptive to telcos, then Cubic Telecom is their nightmare (and good for you)
- A few weeks prior to my scheduled departure for Dublin, Ireland where I ran the most recent Mashup Camp, I started handing out the phone numbers of my hotel and traveling companions to people who might want to reach me while I was over there. For cell phone usage,...
- Blog posts 2007-11-27
- Offshore outlook: The future is bright, but for whom?
- A News.com report on a new position paper from Democratic presidential candidate John Kerry says that software programmers and other professionals hurt by outsourcing should get federal assistance. Kerry's new paper argues that the Trade Adjustment Assistance TAA program should be expanded to cover white-collar workers displaced by outsourcing. Strategically, it...
- Blog posts 2004-10-26
- Quality Service Through Call Center Transformation
- Bank of Ireland Group provides a broad range of financial services in Ireland to the personal, commercial, industrial, and agricultural sector. Bank of Ireland realized that it needed not only to reengineer its call center delivery processes, but also to ensure that it provided the same level of outstanding service...
- Case studies
- SAP for Banking Solutions Increase Profitability and Deliver Greater Control
- The Bank of Ireland faced the difficult challenge of maintaining profitability in an unpredictable global economy. It needed to increase profits through better management of resources and by cutting costs. To realize operational savings, it streamlined core business processes in finance, payroll, human resources, and procurement by choosing software from...
- Case studies
- Case Study: Allied Irish Bank (AIB)
- AIB Group, with assets of almost ?81 billion, is Ireland's leading banking and financial services organization. It employs more than 24,000 people in more than 800 offices around the world. The underlying business objective was to increase AIB's direct marketing capability. The existing IT systems were suited to the branch...
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