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Mobile Banking 2.0 (Mobile)

Mobile Banking is available to all of Bank of America Online Banking customers. Use it to check available balances, pay bills, transfer funds, or locate ATMs and banking centers on the go. Mobile Banking features locate the nearest ATM or banking center with a simple touch of a button, no...

Tags: Bank Of America Corp., Mobile, Mobile Banking, Mobile Applications, Banking, Wireless And Mobility, Financial Services

Software downloads 2009-07-15

Protect yourself from vishing attacks

Protect yourself from vishing attacksIf I have to call Bank of America...I will just go to Bank of America and tell them that I'm hearing impaired and get my problem solved from there.Will that minimize vishing attacks if I go to Bank of America, provided if the representitives does not...

Tags: Advertising & Promotion, car, phone, attack, Bank of America Corp., credit card

Discussion threads 2009-05-19

Say Something Nice About Bank of America

Say Something Nice About Bank of AmericaCoal MiningThe removal of a mountaintop to get the coal is certainly a lot safer for the miners than burrowing through the guts of the mountain. I think Bank of America is totally out in left field on this one.Good for BofA !It...

Tags: Bank of America Corp.

Discussion threads 2008-12-08

Say Something Nice About Bank of America

OK, I will. This has nothing to do with the bruhaha over the sit-in by former workers at at shuttered factory in Chicago. Or the retaliation as the Illinois governor says the state will cease doing business with Bank of America. While the economic stories get nastier,...

Tags: Bank Of America Corp., Banking, Regulatory Compliance, Financial Services, Human Resources, Policies And Procedures, Harry Fuller

Blog posts 2008-12-08

Wall Street's meltdown and the potential technology hit

Folks are waking up Monday to a Wall Street meltdown as Lehman Brothers filed for bankruptcy, Bank of America acquired Merrill Lynch and companies ranging from Washington Mutual to AIG are on the ropes. While the technology industry is removed from this carnage it will still feel considerable ripples--some tech...

Tags: Bank Of America Corp., Data Center, Data Centers, Data Management, Finance, Financial, Financial Accounting, Financial Planning, Financial Service, Financial Services, Goldman Sachs Group Inc., Hardware, Investment, IPO, Larry Dignan, Merrill Lynch & Co. Inc., Morgan Stanley, Storage, Wall Street

Blog posts 2008-09-15

Global Financial Leader Deploys Solution for Compliance and Operational Advantages

Bank of America, one of the world's leading financial institutions, provides its services through 6,100 retail banking offices and nearly 18,500 ATMs. For a large and complex organization like Bank of America, compliance with the numerous U.S. and international financial regulations is of vital importance. One of the most significant...

Tags: Bank Of America Corp., Financial, Compliance, Microsoft Corp., Financial Leader, Basel II, Portals, Banking, Financial Accounting, Web Technology, Financial Services, Internet, Finance

Case studies 2008-07-01

Bank of America check card data compromised

Bank of America check card data compromisedSue 'em.This is inexcusable.RE: Bank of America check card data compromisedLovely, I just switched my personal and corporate accounts from Wachovia to BOA and for what? this? great!JThttp://www.Privacy-Center.netRE: Bank of America check card data compromisedi am one of the customers.RE: Bank of America check...

Tags: Financial services, WIRELESS, Wi-Fi, Bank of America Corp., card data

Discussion threads 2008-06-17

Bank of America check card data compromised

Bank of America says that some of the information from its check cards have been compromised. In a letter to customers--I was one of them--Bank of America said: We have learned that information from certain Bank of America Check Cards may have been compromised. Your Check...

Tags: Bank Of America Corp., Card, Larry Dignan

Blog posts 2008-06-17

Why Google, Yahoo and Microsoft should worry about Countrywide's takeover

Update: Countrywide Financial is being acquired by Bank of America and when the deal closes the second largest Web advertiser will disappear. It's highly unlikely that Bank of America will spend so lavishly on online advertising. Most folks know that mortgage giant was on the ropes. Bankruptcy...

Tags: Bank, Bank Of America Corp., Google Inc., Advertisement, Yahoo! Inc., Microsoft Corp., Online Advertising, Larry Dignan

Blog posts 2008-01-11

How can you enter text on the HTC Touch?

How can you enter text on the HTC Touch?The problem, as I see it...in your video, is that you have to use the stylus to bring up the keyboard where you don't have to use your stylus.This is a device that wants to be one thing, but really is something...

Tags: Keyboards, ATM, Network technology, Bank of America Corp., stylus, HTC Touch, High Tech Computer Corp.

Discussion threads 2007-06-07

Survey: Corporate adoption of Vista a year or two away

Enterprise customers are 12 months to 24 months away from seriously adopting Vista, according to a Bank of America survey. Bank of America surveyed 1,200 large enterprise and small to medium sized businesses to gauge interest in Vista. The result: Vista's corporate upgrade cycle isn't likely to kick off until...

Tags: Microsoft, Software Infrastructure, Vista

Blog posts 2007-05-23

SiteKey phish demonstrated against BofA

SiteKey phish demonstrated against BofAThoughts from a long-term RSA consultant:1. RSA only sells the Passmark image-based two-way authentication module as part of its Adaptive Authentication package, which -- as Richard noted -- includes a risk-analysis engine which would likely identify this type of transaction as worthy of further scrutiny, perhaps...

Tags: Financial services, security, authentication, RSA Security Inc., bank, Bank of America Corp.

Discussion threads 2007-04-16

SiteKey phish demonstrated against BofA

The use of images to assure a user that they are not being phished has started to become common. Yahoo! uses them. And BankofAmerica has been using Passmarks RSA technology in their SiteKey scheme to protect their online banking customers from being phished. The idea is that a cookie...

Tags: Security blog, Bank security

Blog posts 2007-04-12

Bank of America has internal system hiccups

Bank of America has internal system hiccupsB of A Down in GA tooOnline access to Bank of America is unavailable in Georgia also.B of A down in N. California tooI'm getting exactly the same things happen when I log into my account and also yesterdays transactions are not showing up.BOA...

Tags: Manufacturing, Construction, Mainframes, Remember IT, Bank of America Corp., outage

Discussion threads 2007-01-04

Bank of America hit by online banking outage

Update 2: Safe to say this is more than a hiccup so changed the headline accordingly. Representatives at New York City branch says online systems have been down "all day" due to a network issue. Brick and mortar bank systems are running as usual so if you have a transaction...

Tags: EST, online banking, Bank of America Corp., Web Technology, Software Infrastructure, General

Blog posts 2007-01-04

Branding in a $97 billion market

“Branding is Local,” and it is big business. The $97 billion local advertising market was on the agenda at yesterday’s Local Ad World conference in NYC:  Consumers interact with brands locally every hour of every day – on television, on the radio, in the newspaper, while driving and in stores,...

Tags: Bank of America Corp., brand, branding

Blog posts 2006-10-26

Banks rated for ID theft

Banks rated for ID theftMy ID was stolen by a BofA EmployeeA credit card account was opened in my name by a BofA employee when I went in to make a deposit, without my knowledge or consent, and I am still fighting to get this removed from my credit report...

Tags: Financial services, God, Bank of America Corp., bank, identity theft, Florida Commerce Credit Union

Discussion threads 2006-09-26

Bank of America remedies "caught on tape" customer service problem

Bank of America remedies "caught on tape" customer service problemWardialing, not caller ID[i]"I often wondered how some telemarketers were getting my unlisted phone numbers. Now I know. I was making the mistake of calling toll-free numbers which in turn was unblocking my normally blocked caller ID."[/i]Actually, they usually just wardial...

Tags: Product marketing, Customer relationship management (CRM), Bank of America Corp., phone, ATM, ATM Card, customer service

Discussion threads 2006-08-07

Bank of America remedies "caught on tape" customer service problem

A couple of weeks ago, I podcasted my personal caught-on-tape customer service experience with Bank of America where the customer service representative CSR or someone she talked to made up a story to explain why the non-800 (toll-free) phone number on the back of it's ATM cards wasn't working. It's...

Tags: Bank of America Corp.

Blog posts 2006-08-07

Caught on tape: Another support call nightmare (this time, Bank of America)

Caught on tape: Another support call nightmare (this time, Bank of America)TelephonesIt is possible to set up telephone systems so that a number will only accept a call from a certain source or sources. There's no way that you would do that in the circumstances described.With regards to...

Tags: Telecom & Utilities, Bank of America Corp., phone, Boa, CSR, caller ID

Discussion threads 2006-07-27